Rruga 28 Nentori, 1001 Tirana, Albania
#54 of 279 hotels in Tirana
Guests' ChoiceBased on 1042 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.7
Facilities
9.2
Staff
9.1
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 August 2023
Julius
United StatesThe breakfast was slightly disappointing. They do however have the option to ask the staff for a fresh omelette or any kind of fruit, pancakes or something else you like.
Great facilities. Amazing spa, view from the room, the breakfast is not amazing, but it’s not terrible either. would absolutely recommend. Greeeeat gym too!
Stayed in August 2023
Reviewed: 21 August 2023
Nouf
United Arab EmiratesFalse fire alarm
Very kind house keeing
Stayed in August 2023
Reviewed: 20 August 2023
Luftari
AlbaniaExcept that the invoice and payment are done with Albanian Lek, though it was booked and arranged in Euros. In such cases, it depends a lot on the bank, what exchange rate they use. Not a big money, compared to the overall price, but anyway not good, especially when the Invoice is to be reported back to the office.
The hotel for sure is the best in the City of Tirana. The rooms are spacious and very comfortable. Though the SPA is good, it seems that for such a big hotel is not quite enough. We tried, but could not enter the jacuzzi as it was crowded. Somehow we expected to have a pool, but there is no pool, only Saunas. The check-in and check-out process flows quite well, except that the invoice and payment are done with Albanian Lek, though it was booked and arranged in Euros. In such cases, it depends a lot on the bank, what exchange rate they use. Not a big money, compared to the overall price, but anyway not good, especially when the Invoice is to be reported back to the office. Breakfast is good, with plenty of choices, except for the eggs, you can find only boiled and scrambled eggs. Otherwise, other choices, including local glyco, etc were perfect. Room cleanliness is perfect. The bathrooms are well-equipped and very clean. The location is perfect, right in the center of city, where you can walk to different areas, as Kalaja e Tiranes, Sheshi Skenderbeu, Sheshi Avni Rrustemi, The Block, Boulevard as well as the area of Pyramid.
Stayed in August 2023
Reviewed: 20 August 2023
Moris
United KingdomNothing
Lux design matched by luxury service from a great team that service the hotel. Had a wonderful stay in the heart of Tirana. Thank you !
Stayed in August 2023
Reviewed: 19 August 2023
Aulon
Albanianothing
everything
Stayed in August 2023
Reviewed: 18 August 2023
Sohail
NetherlandsI think they should provide free taxi to and from the airport since it is the most expensive hotel in Tirana
did not try breakfast
Stayed in August 2023
Reviewed: 15 August 2023
Menx
AustraliaBest hotel! Best staff too! Next time I am in Tirane, there is only one place I would stay - Best of Tirane!
Stayed in July 2023
Reviewed: 13 August 2023
Ramo
United StatesEverything was excellent very nice hotel
Stayed in August 2023
Reviewed: 13 August 2023
Kristen
United StatesCentral Tirana location with close proximity to the castle and other main sights. Hotel is very clean and rooms are spacious and well-appointed. Staff was helpful and accommodating. Parking was easy and accessing the car was quick with the help of hotel staff.
Stayed in August 2023
Reviewed: 12 August 2023
Vatan
SwedenPerfect hotel in center of Tirana. Great staff, great breakfast and great restaurants in the building.
Stayed in August 2023
Reviewed: 8 August 2023
Brian
IrelandShower in bathroom big enough only for a small child
Location, excellent staff, room quality, superb breakfast buffet
Stayed in August 2023
Reviewed: 3 August 2023
Modi
Saudi ArabiaNothing
Everything
Stayed in July 2023
Reviewed: 2 August 2023
Ylber
KosovoThe breakfast wasn't good and it had so little options for the pricetag of the room.
Stayed in August 2023
Reviewed: 1 August 2023
Abdullah
Saudi ArabiaThe breakfast was okay no much coffee options they served only black coffee
Great location in Tirana downtown and good security gruds Modern rooms with security features Feel safe stying in the plaza Free praking
Stayed in August 2023
Reviewed: 31 July 2023
Ayed
KuwaitGreat location and very friendly staff enjoyed the stay 👍
Stayed in July 2023
Reviewed: 31 July 2023
Jameels
United Arab EmiratesEverything was great.
The location was great next to Toptani Mall and other famous architectures. The breakfast was also good and the staff was really helpful and friendly. There is an undeground Casino and free parking for the residents. Even Ricky Martin was staying at the hotel during our stay !
Stayed in July 2023
Reviewed: 31 July 2023
Mohamed
United Arab EmiratesNice hotel with great location and friendly staff
Stayed in June 2023
Reviewed: 27 July 2023
Bassem
GermanyMy bag got delayed in the airport for 5 days Just a small tip, don't trust that the Airport will deliver it, just go there yourself and search and this is amazing advice I got from the hotel concierge but the hotel by itself had ZERO mistakes
the SPA, breakfast, location, staff, Casino, everything was flawless it protects you from the randomness that new cities bring Is the weather really hot and your tour got cancelled, no worries, the Hotel is amazing and location is great
Stayed in July 2023
Reviewed: 25 July 2023
Deepak
IndiaWe checked in around midnight and the gentleman at front desk, whose name I remember, but can't spell, was super sweet. The room was incredible, spacious and roomy, while the bathroom was something else. The spa facilities are also spectacular and worth visiting. A special shout-out to the cleaning staff, who were always helpful and checking to see if we had enough water in the room.
Stayed in June 2023
Reviewed: 22 July 2023
Jameel
Saudi ArabiaNothing
Everything + staff
Stayed in July 2023
Reviewed: 19 July 2023
Gjergj
United StatesThe amenities, breakfast, and the free parking. Also, the level of service was great.
Stayed in July 2023
Reviewed: 19 July 2023
Bård
NorwayThe finnish sauna had a temperature of 80 Celsius. It should have been 90 degrees or higher to be called a finnish sauna.
Very good selection of food items for breakfast. The rooftop bar is worth a visit. Very good spa area. The hotel is situated very close to the bus station where buses to Tirana airport arrives.
Stayed in July 2023
Reviewed: 16 July 2023
Ilirian
United StatesNothing.
Very kind staff and great location.
Stayed in June 2023
Reviewed: 12 July 2023
Raldo
AlbaniaThe room was great, it was everything nice
Stayed in July 2023
Reviewed: 11 July 2023
Atish
United Kingdomlighting
location was great
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content