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Reviews of Cartez Hotel

5a Zakyan Street 5a Zakyan Street, 0010 Yerevan, Armenia

#56 of 314 hotels in Yerevan

Guests' Choice

Review score

Based on 209 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.4

  • Location

    9.7

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    9.3

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Showing 76 – 100

  • Reviewed: 31 July 2022

    10
    Yerevan trip
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 5 nights
    • Submitted via mobile

    breakfast was below average. no much English speaking channels available in TV.

    clean and simple rooms , has all the basics , everything you need is walking distance good Wi-Fi speed , surrounded by government building so it’s secured. the receptionist staff are amazing and trying to help when asked. Al Mnaseer thought it is a small desk but has a lot . especial thanks to cleaning room service Ms.Ameena , she is professional.

    Stayed in July 2022

  • Reviewed: 29 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Copious leak in the shower gets the entire bathroom flooded. Not so much of a problem but original: the reception is on the 5th floor, while the bedrooms are in the lower stages. Breakfast could be improved

    Confortable and clean. Almost new facilities and centrally located. Big TV and AC. Bedroom had a fully equipped kitchen, although we did not use it

    Stayed in July 2022

  • Reviewed: 26 July 2022

    8.0
    cozy place for a short stay!
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    hotel does not have any proper sign with their name on it so that people/taxies can find it easily! we spent 30 min figuring out where is the entrance with lots of luggages! and nobody was anywhere to help! showers did not have proper waterproof ceiling and all the water comes out when you take a shower! anything you ask from the staff, even very small little things, they say let me see what I can do for you ( seems like to ask them something special or impossible!), and they come back with an answer 2 hrs later which is odd! however, at the same time they are polite and friendly people!

    nice balcony! friendly staff!

    Stayed in July 2022

  • Reviewed: 19 July 2022

    10
    Exceptional
    • Business trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing hotel, very comfortable just not so easy to find. Took us a while to finally know where to go! The staff were incredibly helpful and friendly! The location is perfect! I would come back here!

    Stayed in July 2022

  • Reviewed: 19 July 2022

    9.0
    great stay apart from the breakfast
    • Leisure trip
    • People with friends
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    the breakfast was poor

    perfect location, great cleaning, modern design and friendly staff

    Stayed in July 2022

  • Reviewed: 23 June 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 5 nights

    There is no sound proof, every night my neighbors were walking in the little corridor between room doors went for a smoke 10 times a night and it was so noisy. I had to wait until the finish to go to sleep. But I guess if you have quiet neighbors it will not be a problem. And one more thing the lift didn't work well and I struggled many times to go up and down but reather then that everything was good.

    The location of the hotel was perfect just 3 minus away from the main square but in a quiet area. The room was neat, clean, the furniture looked new like in the pictures.

    Stayed in June 2022

  • Reviewed: 31 January 2022

    10
    Brand new luxury hotel with a great price.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night

    Everything was perfect!!

    Luxury hotel with a reasonable price, and very very very good breakfast !!!!! The personal was very friendly as well, but the best part is the location.

    Stayed in January 2022

  • Reviewed: 30 January 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    My wife and I had a wonderful stay in this hotel. We were doubtful to book, because the place didn't have that many reviews - but we had an impressive experience. Upon arrival we were greeted by super friendly staff. Our room was spotless clean, modern, and stylish. Food and overall service was excellent and beyond what we had expected. Location is perfect (that's why we booked this hotel in the first place) walking distance to stores and downtown Yerevan, the Republic Square, much more.

    Stayed in January 2022

  • Reviewed: 28 January 2022

    10
    I recommend to everyone!!
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night

    Nothing

    Brand new luxury hotel with great price and the best breakfast ever!!! Very friendly personal. Right next to Republic Square and the best restaurants in area. I recommend to everyone!!

    Stayed in January 2022

  • Reviewed: 24 January 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night

    The best location, and the best breakfast. The staff was very friendly. Thank you guys ))

    Stayed in January 2022

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Too small room

    Great location, nice staff, tasty breakfast

    Stayed in May 2024

  • Reviewed: 25 December 2023

    5.0
    Disappointed, not satisfied at all.
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Facilities are NOT functional. Heater is not working inside the room, they fixed it when we raise a complaint and there's a blockage in the bathroom which cause flood and bad smell as it's carpeted. Staff are not friendly, they don't greet you back even you said "Hi Good Morning".

    Location is very near to Republic Square, 5 mins walk from the Hotel.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    6.0
    It was ok but I wouldn’t stay again
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wonderful view of the dumpsters outside, garbage truck woke me up at 3 AM It’s impossible to fix the shower handle in the holder. A few times I forgot about it and the shower handle flew out after I turned on the water and hit me on the head Bathroom door handle was broken but they fixed it

    Great breakfast Amazing location Comfy bed

    Stayed in November 2023

  • Reviewed: 5 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I told 3 times that our bath holder has problem but nobody cares but it is ok we handled it

    Stayed in August 2023

  • Reviewed: 17 June 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    not a good value for money

    Stayed in June 2023

  • Reviewed: 27 April 2023

    7.0
    Good
    • Family with young children
    • Comfort Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    the sheets were in bad condition and they didn’t change them for 5 days . I had booked the room for my 1,5 years old toddler ,too, but the bed wasn’t suitable for her , when I asked if they could do something , the stuff were polite but never answered back. the breakfast could be a lot better

    location , spacious room, the lady in the service was super polite ,value for money

    Stayed in April 2023

  • Reviewed: 21 April 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night

    A tiny room with very bad sound insolation. During the night one baby was crying so loud as it was in my room.

    Only the location

    Stayed in April 2023

  • Reviewed: 1 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    There was a humming noise coming from the corridor all night. Possibly from an AC or a fridge. I tried turning off the AC is my room but that didn't help, it was definitely from outside the room.

    The location was good, the staff was pretty friendly.

    Stayed in January 2023

  • Reviewed: 5 August 2022

    4.0
    this hotel is awful, highly recomend you, to respect your customers and members, remove it from your applcation
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    nothing unfortunately

    nothing good in this hotel

    Stayed in August 2022

  • Reviewed: 26 September 2023

    10
    Very Good hotel
    • Family with young children
    • Budget Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in September 2023

  • Reviewed: 31 July 2022

    10
    great stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    getting in and out of the premises especially if your room was on 1st floor was cumbersome

    - proximity to city centre - facilities -amenities

    Stayed in July 2022

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Absolute gem in the heart of Yerevan. The staff was very helpful and nice. 10/10 Would recommend.
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 26 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

Showing 76 – 100

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