It’s good property

Very clean and good staff

Stayed in April 2024

Hotel is really good. Staff helpful and friendly. Room small, but comfy. Also there is pool in the hotel (different building) and it is free of charge for hotel visitors. If you want to visit it, no need to take anything from room (only your sweem suite) as you will get all at the pool reception. Breakfast good and delicious. Free parking.

Stayed in April 2024

The walls are quite thin, we could hear everything from the room next to us. The service staff were helpful, but it would be better if there was no language (English) barrier, as there are a lot of tourists who don't speak Russian or Armenian.

The hotel is very neat and clean, the ambiance is good, and the facilities as well. Beds are comfortable, and heating is great. Quite close to the Ski resort. The restaurant within the hotel offers a great choice of food and beverages, it has a mini lounge where you can chill in the evening.

Stayed in February 2024

I have disliked one thing which is not connected to the service. Flags on the top.

I have definitely loved this hotel and would return. Breakfast was good, clean rooms. Nice comfortable hotel with pleasant pool and sauna. Nice view and cozy atmosphere. Ropeway is near and every one hour transfer to the rope.

Stayed in January 2024

Amazing customer service. Staff always smiling. Great food and ambience. The cottage is the best to stay. Winter with snow here is like living in a fairy tale

Stayed in December 2023

The hotel location is near to the ropeway, the cottage is very spacious,well maintained, neat and clean. The staffs are very friendly. Value for money. Our kids enjoyed.

Stayed in December 2023

Everything in the hotel is superb. The cleanliness and comfortability of the rooms and the facilities. The restaurant serves sumptuous breakfast. Special mention to Alsen in the resto as he made our dining experience smoot...from the breakfast to dinner. He even assists us for some personal request. Another plus factor is the heated swimming pool!! Its good to have that nice plunge while there is a heavy snowfall outside. The garden covered with snow is a picturesque...it was a haven to my son who just cant stop playing with the snow!!

Stayed in December 2023

Cottage could’ve had 2 shower rooms. Language was a problem.

Nice rooms and facilities

Stayed in December 2023

nothing

Location, service and friendly staff

Stayed in December 2023

NA

Location was very good. Friendly staff. Will always choose the same hotel for tsaghkadzor because of the location and the hotel facilities. Their cottages seemed to be even better. Will definitely recommend to anyone.

Stayed in December 2023

All was good

Good location, lovely staff too They got everything we needed

Stayed in December 2023

The place was so beautiful and the staff os good

Stayed in December 2023

The food options for vegetarians in the restaurant as well as during the breakfast were very limited.

The location of the hotel is good. The staff was friendly, helpful, professional and accommodating. The facilities are good. Overall it was a comfortable stay.

Stayed in December 2023

Everything was good

Very nice place

Stayed in October 2023

Very clean, housekeeping every day. Good staff. Good location and fresh air.

Stayed in October 2023

The reception staff is not good

There are nice activities The restaurant staff is good

Stayed in August 2023

Noise from next door soundproofing is bad

It is very nice place restaurant is good food is very tasty

Stayed in August 2023

The restaurant is pretty pricey

The hotel is kept very clean. We booked one of the cottages and were very satisfied. There is everything you would need during your stay; pots and plates/glasses / utensils , tea/coffee/sugar. The service was outstanding. Especially I would like to note the waiter Artur, who made our stay extra enjoyable with his friendly smile and professional service. Thanks! I will be back for sure.

Stayed in July 2023

located in a very good spot and very nice place to stay even with children.

Stayed in June 2023

good

good

Stayed in May 2023

A cosy & nice place, with perfect location, amenities and natural river inside.

Stayed in April 2023

The location is ok, but it was a lot noisy from the road. We asked for a quiet room, but on arrival it became clear that the rooms of this category face the street only.

The cleanliness of the hotel is at a high level and there are no foreign smells that were written about in the reviews. The shuttle is really free! The room is comfortable, but a bit expensive. The choice at breakfast is standard, but not rich, as is common in hotels in Armenia.

Stayed in January 2023

There is nothing. It would be better if they can arrange a passage from pool area to rooms without going thru restaurant.

Staff were so friendly. So accommodative, helpful.

Stayed in December 2022

The last room of the floor tends to be very cold. Once there was no hot water in the area, and Spa lady did not inform visitors about this inconvenience when welcoming them.

Very clean room, comfy bed, great staff, good breakfast (in restaurant in particular)

Stayed in December 2022

I chose the hotel for the pool and it definitely met my expectations. The staff was very friendly. Perfect for family stay.

Stayed in November 2022