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Reviews of Family Hotel

90 Sevkareci Saqo Street, 0001 Yerevan, Armenia

#292 of 315 hotels in Yerevan

Guests' Choice

Review score

Based on 35 hostel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    7.5

  • Facilities

    7.1

  • Staff

    8.2

  • Value for money

    7.9

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Showing 1 – 25

  • Reviewed: 27 May 2024

    8.0
    The location of the property is nice with good value for money. It’s a budget hotel and don’t expect anything fancy.
    • Leisure trip
    • Group
    • Large Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no lift to carry the luggage upstairs

    The rooms were spacious and very clean.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    They charge me 7000 AMD for coming 9 o'clock at the morning The washing machine is not working No regular cleaning More charges than supposed Not providing trash 🗑️ No cooker My stay in sharm alshiekh was better

    Nothing more than supposed it is actually less

    Stayed in April 2024

  • Reviewed: 24 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Large Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Some parts need renovation dramatically. The staff didn't have soap for two days. Still good value for the money though.

    Location, price, facilities.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    No Elavator, We stayed at 4th Floor. Nobody is cleaning at least twice a week and no one is picking our trash from outside..

    Brig Room for Family or Group

    Stayed in February 2024

  • Reviewed: 5 June 2024

    10
    Much space kind stuff bless you
    • Leisure trip
    • Solo traveller
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    And luckily they repaired the internet Thank you. I don't like to use internet But need to No breakfast although it was written it's with breakfast..but anyway I am vegan & have allergy to gluten but wishes at least to find juice Smell in the toilet probably there was a problem with the pipes Good for dancing thank you great space Lovely lady Maybe just to much for her all Thankful she booked me a yandex because it's not working on my tel. It's ok It's human the change wasn't accurate..I couldn't say anything anymore..i .. ask many times I am huge minimalist I usually live in the forest but needed to say this Would be helpful for some beings if there would be cutlery in the kitchen spoon knife plates bowl,sin The day before I asked if someone would order me a yandex I was asked where I am and later got a message on telegram But than I tried to call fifty times but noone answered Thank you all very kind just needs some better organisation and I wish I could get some 🪙backed. Merci. Thanks for understanding outstanding.

    Unfortunately a bit unorganised sadly I wanted to give the best review because i don't like to give up bad review because I don't want they would have less customers But I was crying the whole evening Because I have a speech - handicap & sighthandicap paralysis U can not stand in the shower only sit THE ROOM I BOOKED SAID IT'S WITH BATHTUB AND I ASKED DURING CHECKIN A FEW TIMES THAN BECAUSE OF THROAT - PARALYSIS I COULDN'T ASK ANYMORE I WANTED TO BE LONG IN THE BATHTUB THAT IS THE REASON WHY I BOOKED THIS ROOM I HAVE VERY LITTLE MONEY PER MONTH. BECAUSE IT WOULD TAKE ME TO MUCH ENERGY TO WRITE AGAIN A MESSAGE BECAUSE OF THAT I NEEDED TO ACCEPT I WAS BREAKING DOWN ON THE STREET BECAUSE OF MY BACK AND THE ONLY THING I NEEDED IS A BATHTUB AND WHILE I AM WRITING IT I CAN JUST CRY I DON'T NEED A KITCHEN EVEN ONLY A BATHTUB I GOT CONFIRMED AT THE BEGINNING ALREADY I WOULD GET ONE 😭😭😭😭😭😭😭😭 IT IS WRITTEN ON THE BOOKING AND I GOT AN EXTRA CONFIRMATION THE WALL OF THE ROOM COULD BE REPAIRED. I AM VERY SAD VERY SAD I DIDN'T TAKE A BATH FOR SO LONG I HAVE VERY LITTLE MONEY PER MONTH I also don't need a television Just a bathtub 😭😭😭😭😭😭 THE WIFI DIDN'T WORK 😭😭😭😭😭 IN THE ROOM THERE IS NO WIFI .. I HAVE A VERY HUGE HANDICAP I ASKED MANY TIMES ABOUT WIFI IF I CAN GET WIFI SOMEHOW ANSWER WAS JUST I DON'T KNOW I AM SORRY TO SAY THIS BUT I JUST NEEDED TO REST AND WORK. It is hard for me to walk all the stairs.. .. 😭😭😭😭😭 2 times is ok but not more just to ask if the wifi is working and finally why there is no bathtub although it's written on booking .. The lady was kind but overwhelmed.. I don't know.. She even showed me the wifi - password upstairs and said it wouldn't work.. That is very sad I just rented the room because of the bathtub.

    Stayed in June 2024

  • Reviewed: 29 May 2024

    10
    Exceptional
    • Couple
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is good thanks

    Stayed in May 2024

  • Reviewed: 22 May 2024

    3.0
    Avoid
    • Leisure trip
    • Family with young children
    • Large Double or Twin Room
    • Stayed 4 nights

    Hotel address is incorrect. We were given apartment with 2 rooms that had 10 beds, such a large room gave a very uncomfortable/spooky feeling. The room walls had plaster coming off and curtain rods were broken. Overall the apartment was not maintained well. The bathroom fixtures were old. Bathtub was cracked. No toilet paper. Breakfast was arranged in different hotel.

    The staff agreed to move us to another hotel (although the other hotel was not good either).

    Stayed in May 2024

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    When we arrived, they offered us a large 2-room room, which was unbearably bad, with old repairs and old furniture. We wanted to cancel the reservation but they offered us another room which was bigger, nicer and more comfortable. The hotel was very nice and clean and the staff was very nice. We thank the staff for their kindness and understanding.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Large Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    everything was very good. The staff was very pleasant and friendly. I am very satisfied with all of them. will be back again

    Stayed in April 2024

  • Reviewed: 19 April 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    No Lift, No Exost Fan in Bathroom, Very Bad Experience

    Nothing

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    comfortable hotel and great staff. I especially thanks the manager Khachik and the administrator Ulianna (sorry if I write the name wrong) for the service

    Stayed in April 2024

  • Reviewed: 4 April 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 5 nights
    • Submitted via mobile

    The clogged shower and the bed.

    The value of money and the spacious room.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The room needs complete repair Beds were uncomfortable Air conditioner couldn’t warm the entire room Door of toilet was damaged and didn’t close well Oven in the room was totally a mess

    Stayed in March 2024

  • Reviewed: 28 March 2024

    1.0
    Very poor
    • Leisure trip
    • Group
    • Three-Bedroom Suite
    • Stayed 4 nights

    Cancelling booking when we flew from another country and just 2 km away from the prpoerty just because it rained!!!

    Stayed in March 2024

  • Reviewed: 22 March 2024

    3.0
    Poor
    • People with friends
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff only

    Stayed in March 2024

  • Reviewed: 22 March 2024

    1.0
    Very poor
    • Business trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    every thing

    Nothing

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No more

    Responsible staffs

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    A lot of value for the price
    • Leisure trip
    • Solo traveller
    • Large Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    There are no pavements in the nearby narrow streets, so feels like cars are driving into your back. Though 3 minutes walk can take you to N32 bus-stop and 10 minutes ride in both directions can take you to busy shopping & business areas.

    Good level of privacy, it's a boutique hotel of 4 floors without a lift, more like an apart-hotel or property rental, as most rooms are equipped with kitchen space and washing machine. Best thing about hotel are balconies on each floor with panoramic views at sunset and outdoor sitting areas on both sides with a fire-place you can use for bbq. Spacious rooms, high ceilings, quality windows and good insulation. Central heating & A/C. Was very warm in cold winter nights. Strong walls and good soundproofing. The owner's family also stays at the hotel, so good level of supervision. The staff has the humility and hands-on approach to please all guests' needs. Much appreciated. If language is a barrier, you just whatsapp them or translate into Armenian by google and they will help you.

    Stayed in January 2024

  • Reviewed: 12 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly Staffs and Helpful minds ♥️

    Stayed in March 2024

  • Reviewed: 11 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Family Room
    • Stayed 1 night

    A very good and comfortable hotel. The room was light, cosy and clean. The staff was very friendly. Will definitely recommend to my friends and will make a new booking for my next visit. Thanks!

    Stayed in February 2024

  • Reviewed: 9 February 2024

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room heating system was not working properly

    The room was very spacious

    Stayed in February 2024

  • Reviewed: 31 January 2024

    9.0
    Value for money
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    No

    Nice and friendly staff

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    The place is good for a people who needs to relax after a long travel.
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The place is far from the city

    The place is soo big and can accommodate more 5 people..

    Stayed in January 2024

  • Reviewed: 5 January 2024

    1.0
    Worst ever stay
    • Leisure trip
    • Group
    • Family Suite with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Worst experience No lift to climb 5 floor with luggage is a night mare Unfriendly staff No facilities Isolated location

    Hated it

    Stayed in January 2024

Showing 1 – 25

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