I would like to strongly recommend this place for short and longer visits. The personnel is competent, responsive and very kind - especially at the reception desk, restaurant and the health centre as well as the cleaning service which is efficient and very responsive. Everyone was eager and willing to meet our needs and expectations in a best possible way. The edifice dates back to 1954 - hence its solidity, beauty and spaciousness and is well maintained and kept in perfect cleanliness. Meals are very tasty and abundant enough.

Stayed in February 2024

My friend and I came from New Zealand, we wanted to see Jermuk whilst in Armenia and it's our favourite small town in the world. Words can't convey how beautiful and magical this part of Armenia is. Jermuk Moscow Health Retreat was so wonderful that we've stayed 2 extra nights. The rooms were spacious, clean and amazing views. The buffet style food is fantastic, compliments to the chef and his team. Both of us are vegetarians. The treatments were incredible. The staff are so lovely, jolly and kind. we met some beautiful people at the retreat too. We enjoyed getting our daily hot spring water. sometimes we'd take the mini bus provided by the hotel, sometimes we'd walk through the park alley, which is only about 15 minutes. The building itself is grand, with chandeliers and plants everywhere. We came back to Yerevan inspired and rejuvenated. Now dreaming of Jermuk and coming back one day.

Stayed in October 2023

Stunning architectural building, perfect location surrounded by nature. There was beautiful flowers both inside and outside the hotel․ Stuff was very friendly and hospitable. Also very professional medical staff.

Stayed in October 2023

There could be a bit more food choice,but usualy you find something you like

Nice soviet era building in beautiful setting. Friendly staff and you cant beat the price.We really enjoyed our stay.We would definietly stay again.

Stayed in October 2023

Staff was excellent

Stayed in August 2023

Excellent option in Jermuk, modern and comfortable large rooms. Wonderful staff, many thanks to Mery and "Iker Casillas" at reception. Great food. We used the sanatorium facilities at no extra charge, very professional and relaxing. A place where you would like to stay longer!

Stayed in August 2023

Everything was good, but I was expecting more food variations at every meal so my kids could have options to choose what to eat.

Stayed in May 2023

The hotel is amazing, the staff is very friendly and helpful. I 100% recommend staying here.

Stayed in May 2023

Nice place, small room. The services were nice, the meals were good. Not much English spoken, and it was a little empty in the off season, but I enjoyed my stay.

Stayed in April 2023

Loved every minute in this hotel! Amazing value for money, as the room price includes full board as well as treatments! Nice and clean rooms, good food, free parking, and great personnel!

Stayed in April 2023

One of the things that could be improved is the water in the shower. It would change its temperature from time to time (become very hot for a minute or 5 minutes, then very cold) even though nobody else in the room was using water or flusing the toilet.

I personally loved everything about the hotel, would gladly stay there again, but not everyone in my group was as thrilled as me. The hotel was built in the 60s and not only the architecture reminds you of these times, but the interior as well, even though it was renovated you will find inside many plants, old style carpeting, the ping pong table in the middle of the corridor on the last floor. Fans of retro will love it! The location was another thing I enjoyed a lot - hotel is located a bit more than 1 km away from the city center, which makes it a very calm place and the walk to the hot springs through the park is very relaxing. It is a health resort mostly for people with digestion problems, so the food there is adjusted accordingly - you can always find something low fat and easy for the digestion (was a great plus for me); at the same time you have a lot of tasty pastries, ham, cheese and different salads. However some picky eaters from our group were upset that there never were standard sauces like mayo and ketchup (even though there always were some traditional sauces). One of the best things about the hotel is the stuff - all of them are very friendly and extremelly helpful.

Stayed in September 2022

a bit hard to keep some special diets (gluten-free, refined oil-free), especially when all food is so tasty. Wifi coverage is a bit poor, ask staff to check it in some far side rooms, if you really hard need in wifi.

Overall - very good! Very clean, The staff is very responsible and kind. Location - is great, 10-15 minutes to the mineral water gallery through the park into the city center. But there is a free car service from the Resort that takes care of 3 times a day transporting you to the gallery if you are lazy enough. The food was good for me, and I was satisfied. Great place to relax, clear your mind, escape from a city routine, and enjoy a slow and non-active vacation.

Stayed in August 2022

good property, excellent treatment, friendly staff. special thanks for the general manager. quiet location. good food.

Stayed in August 2022

Nothing

EVERYTHING. IT WAS AMAZING TO STAY THERE.

Stayed in July 2022

If you come here just for peaceful place, to sleep, take some health procedures, than it is a very good place, just for you. But if you want something other, don't expect to get it. They don't provide any bicycle renting service, no excursions, no bars. The wi-fi almost doesn't work. The TV shows only a few channels and not connected to the internet to become smart tv.

The meal is not bad, it is average, don't wait to be provided with any special dish. It is a self-service buffet. But overall, you will not stay hungry. The location is very quiet place, as the whole town is. It is not very far from the so called Gallery of Mineral Waters. You may walk to Gallery for 20 minutes. Also hotel provides with a bus to Gallery. The main activity here is to take some health procedures, which could last from 10.00am to 5.00pm.

Stayed in July 2022

wifi, but its bad in the whole of town, so not the hotel's fault

Very warm and welcoming staff, go the extra mile for their guests. Massage was absolutely superb and reasonable price.

Stayed in July 2022

So so

So so

Stayed in July 2022

There was nothing I didn't like.

Staff was friendly, rooms were clean, mattress was very comfortable, were able to accommodate early check in at no addition cost. Close to the city center. Walking distance to the Jermuk Waterfall.

Stayed in July 2022

The food was homey.

Stayed in December 2021

One of the greatest places i have been. The stuff was just amazing, kind, helpful and respectful. The PSA service personal was although great so we had a great time. The jermuk Gallery is right behind the hotel so it will be nice to take a look.

Stayed in September 2021

health procedure unordered queues

food, nature, cleanliness, location

Stayed in September 2021

Nothing

Stuff is great. The receptionist was amazing. The driver to the water resource was great. Nurses and hotel stuff great. The food was super. Thank you

Stayed in September 2021

Wifi low signal. music shows 👎👎

Medical service, restaurant

Stayed in August 2021

Everything was exceptional! Thank you!

Stayed in May 2021