Rua Rainha Ginga 18, CP 5150 Luanda, Angola
#21 of 35 hotels in Luanda
Guests' ChoiceBased on 31 hotel reviews
7.5Cleanliness
8.0
Comfort
7.5
Location
8.8
Facilities
7.3
Staff
8.4
Value for money
6.9
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 14 May 2024
De
South AfricaLocals disturbing guests
Location
Stayed in May 2024
Reviewed: 5 May 2024
Kpalitza
South AfricaLike everywhere in Luanda, the value you get for the price you pay is very low. The check-in is friendly but cumbersome. First question you are asked before you are handed your keys is when and how you will pay. I stayed at the hotel twice in the same week and both times was first given a room without sea view even though my booking was a room with sea view. It was a negotiation to get the room I booked both times and no apology. The breakfast buffet is average at best. The eggs/omletts are all pre-cooked, so if breakfast starts at 6am and you come at 7.30am, they've been sitting there for quite a while. The coffee is horrible! The meat of low quality. The gym facilities are extremely basic and from the 1970s/80s.
The staff was very friendly, but very few staff members speak English or very little English. The rooms are clean and those with sea view are usually of a good size.
Stayed in May 2024
Reviewed: 22 March 2024
Ian
SwitzerlandAC close to bed.
Very clean. Good location for walking around town and along the promenade. The staff are all very friendly. Charming building. Decent breakfast. Noce rooftop bar.
Stayed in March 2024
Reviewed: 29 November 2023
Brandon
South Africahotel rooms are clean and comfortable. and good food.
Stayed in November 2023
Reviewed: 27 November 2023
Margaret
AustraliaStaff need more training, some areas could use an update,food not overcooked
Location and views from rooftop lounge,meals good and old style feel
Stayed in November 2023
Reviewed: 17 November 2023
V
Indiaverity of foods not available for vegetarian
good
Stayed in November 2023
Reviewed: 14 March 2023
Dirk
NetherlandsGood breakfast and location is confenient towards the centre. Hotel is very good in arranging transporation if needed. If poissble they are also felxible with the check-in and check-out due to the international fligths and timing.
Stayed in February 2023
Reviewed: 9 February 2023
Brandon
South AfricaWifi was very erratic, could not do much online work as it kept on dropping signal. and hotel was a little on the expensive side. But that seems to be most hotels in Luanda, angola.
Location was good, food was good...staff very friendly and efficient.
Stayed in February 2023
Reviewed: 28 January 2023
Hüseyin
TurkeyBuilding is old, staff is good, breakfast is also enough
Stayed in January 2023
Reviewed: 9 November 2022
Hendrik
South Africacontact details on website is not correct
The hotel is located very central and we enjoyed breakfast
Stayed in October 2022
Reviewed: 29 May 2024
Kpalitza
South AfricaBooked a room with seaview and was given a room without. It took a lot of back and forth to rectify this mistake - and no apology whatsoever. Hotel is completely overprized for what you pay, but that's standard in Luanda.
Staff is friendly but hardly speaks English. Makes an effort to give good service. The rooms are relatively quiet and decently sized. The breakfast buffet had a relatively good selection, although the coffee was awful.
Stayed in May 2024
Reviewed: 11 April 2024
Alison
FranceThe hotel is slightly dated. Not a 5 star experience, but homely.
The terrace bar is pleasant, with a view on the marginal. As I don't go out in the evening alone its s nice place to sit. The staff are really friendly.
Stayed in April 2024
Reviewed: 9 January 2024
Janet
South AfricaNothing. Everything was perfect.
The staff are welcoming. The security is good and we felt very safe especially travelling with my daughter who stayed in sometimes in the day. She was safe.
Stayed in December 2023
Reviewed: 22 December 2023
Chris
United StatesThe hotel manager was not a nice guy at all. The food was okay coffee was undrinkable, the shower water nearly ran and most times stopped altogether. and all my credit cards didn't work and they were all good. Very bad point.
Guys in the rooftop bar, very nice men top star to them.
Stayed in December 2023
Reviewed: 25 February 2023
Simanta
IndiaFood in the restaurant
Location, lobby
Stayed in February 2023
Reviewed: 28 November 2022
Anonymous
Belgiumservice,clean,
Stayed in November 2022
Reviewed: 21 May 2024
Brandon
South AfricaThere are no comments available for this review
Stayed in May 2024
Reviewed: 6 February 2024
Nagi
LebanonThere are no comments available for this review
Stayed in February 2024
Reviewed: 5 December 2023
Thomas
FranceThere are no comments available for this review
Stayed in December 2023
Reviewed: 23 September 2023
Mona
United Arab EmiratesThere are no comments available for this review
Stayed in September 2023
Reviewed: 10 September 2023
Ericallan
United Arab EmiratesThere are no comments available for this review
Stayed in September 2023
Reviewed: 17 April 2023
Jiunn
TaiwanThere are no comments available for this review
Stayed in April 2023
Reviewed: 29 December 2022
Hitesh
KenyaThere are no comments available for this review
Stayed in December 2022
Reviewed: 1 November 2022
Herman
South AfricaThere are no comments available for this review
Stayed in October 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content