The facilities and food are very good, the staff were extremely helpful and friendly.

Stayed in December 2023

Far from centre.

Professional friendly staff! Great big rooms with a view. Very good gym. Little sauna. Parking. Good breakfast.

Stayed in November 2023

Cannot change the location and whats around it unfortunately.

Overall very nice hotel and amenities

Stayed in January 2024

Location has nothing around it.

Overall very nice hotel and amenities.

Stayed in January 2024

The prices.

The location and the staff.

Stayed in September 2023

No issues.

I stayed at this hotel for a mini honeymoon, staff was friendly and the room was big and comfortable, I spent most of my time out so I didn't get to enjoy everything else. The breakfast is generous in my opinion. Unfortunately, the pool was in maintenance during our stay.

Stayed in July 2023

Misunderstanding about the airport shuttle was a low point for me….I am glad that at the end the manager was able to apologise and take the responsibility.

A very good hotel in a very good location. The rooms are clean and spacious.

Stayed in July 2023

Travel in Angola for vegetarians can be difficult. I spoke to the chef at the sushi restaurant upstairs and he made me a custom vegetarian sushi plate that was the best I’ve eaten anywhere in the world. I rarely write reviews, but his kindness and that he and the staff were willing to accommodate my needs, as well as the exceptional quality have compelled me to write this. I suggested they add it to the menu!

Stayed in June 2023

The swimming pool was close. Sauna also and the suite smells was bit weird.

The service was amazing, very helpful, efficiënt and nice people in front desk.

Stayed in May 2023

The quality and stability of the internet has the potential to be improved

Clean and tidy hotel with very attentive staff. Great rooftop to relax a little after an exhausting day

Stayed in March 2023

Wi fi was not great

Staff was lovely, clean and large rooms

Stayed in March 2023

The staff just seem untrained, they will not go out of their way to help you out, for example I did not have an electrical socket adapter, asked the receptionist and they just said "sorry we dont have those at the hotel". One bumped into me at breakfast and just went on about his business.

Stayed in March 2023

The breakfast was very average; no bacon...its Angola, why no bacon?! The rooftop terrace's food was expensive and pretty ordinary.

Loved the room size; loads of amenities, spacious and a great shower.

Stayed in December 2022

The only complaint I have is that my toilet wouldn't flush properly and I asked the front desk multiple times to send someone. They said they would, but no one ever came to look at it.

The location was great. Easy access to the airport. The staff was friendly and the breakfast was pretty good.

Stayed in December 2022

Palmeiras hotel attract international travelers but there were no universal charging system for laptop or cellphone.

The staff was friendly and helpful

Stayed in December 2022

They do not provide some bathroom essentials- no face cloth, no shower cap, no vanity pack. The hotel restaurant staff were very slow in providing service. My bag went missing from the conference area.

convenient and not too far from the airport

Stayed in December 2022

The roof top swimming pool is very small and only open between 10am and 5pm which defeats the purpose of a pool for exercise. The restaurant offers a good selection of meals but is not cheap. Overall the hotel is expensive and hence scores rather low on value-for-money. Airport shuttle service is expensive (USD 60 one way)

The Palmeiras Suite Hotel has spacious suite-style rooms, good aircon, kitchenette + fridge, TV with excellent channel choice, offers an excellent breakfast, has a very well equipped gym and is centrally located in the Talatona area; it is a good short-stay business hotel which offers airport shuttle services

Stayed in December 2022

I do not have an answer

I think efforts should be made to diversify fruits at breakfast. As the hotel is in Angola, some typical dishes from Angola could be introduced into the menu.

Stayed in August 2022

Only 2 pin plugs so had difficulty charging phones and laptops

Location

Stayed in July 2022

The hotel breakfast is more of local dishes and not really continental. The issue of not speaking English at all does not help because you get frustrated trying to communicate with the waiters and waitresses. This does not make the breakfast, lunch or dinner at the hotel enjoyable at all. My believe is that they don't care about the communication in English at all in Luanda from my experience and it does not bother them if you understand Portuguese language or not because they just continue speaking Portuguese language to you regardless until you say "please speak English a little".

They hotel staff are very courteous and the pay attention to the customers needs which is very good. The room is usually very clean and they make up the room on time.

Stayed in June 2022

Extremely friendly, helpful staff, immaculately clean and comfortable rooms, quiet location, rooftop bar and restaurant with great views of the city - this will be my first choice of hotel for future trips to Luanda!

Stayed in April 2022

Customer service- Perhaps it was a cultural issue or language barrier- but overall I was not very impressed. Also, they were adamant on payment before being picked up at the hotel yet you are going to the same hotel!

Food is great

Stayed in April 2024

The check-in experience had a few hiccups as I was given different information by multiple members of staff but eventually it worked out. I would like to highlight that this was not enough to bring my rate down even by one point. The rest of the experience was flawless.

The staff were all amazing and super helpful, all my issues were promply resolved and I heard and valued as a customer at all times. The room service was also impressive and the amount and variety of choices was more elevated the service even more.

Stayed in December 2023

Great place ! Loved the rooftop! Friendly staff ! Nice location in Talatona!

Stayed in March 2024