Would be nice to have water coolers on each floor as no water or kettle provided in room. Toiletry dispensers kept falling off wall. Hairdryer is attached to wall so low, you can’t use it standing up. Fittings in first room we were given were tired (laminate work top edging were ripped) but new room was totally fine.

We liked the view from the 8th floor. The room was fine, WiFi good,breakfast fine. Out of town location suited us. Parking available under hotel at reasonable rate.

Stayed in October 2023

towels were thin and old and soap, shampoo and conditioners recepients were cheap and broke every time they were used; there was fungus between the tiles and the ceiling of the toilet due to hunidity, very easy to clean, but noone did.

location, nice deco

Stayed in May 2023

The pool was a bacteria culture The staffs in the toilette were broken Expensive for what they offered

The breakfast was amazing

Stayed in March 2023

I wish there was an Iron and ironing board available to press dress clothes.

Stayed in January 2023

I came from France and no adaptator were available.

Manuel at the front desk did his best to help me with taxi and all other needs.

Stayed in July 2022

El chek in

Normal

Stayed in June 2022

The parking should be having another way of open not only calling the guard.

It was confortable, clean and really nice views.

Stayed in January 2022

Missing typical details like shower cap, toothbrush, body lotion. Mini-fridge had only water.

Neat, clean and bright.

Stayed in December 2021

Un the middle if summer time the air conditioning was working only inside the room, not in the hallways and/or elevators

The room was very simple, nothing compared with the Wyndhams in the US

Stayed in January 2022

nothing really. everything was great

rooms were spacious & very comfortable. Staff were really helpful

Stayed in January 2022

it was noisy, we hear other rooms TV & conversations. Cars and music coming from the street.

staff, location and breakfast

Stayed in November 2021

Todo Excelente!!!

Stayed in April 2023

nothing

restaurante

Stayed in December 2022

The breakfast is horrible, the options are very bad, the service is slow, the staff are grumpy, and I found a hair in my omelet. I asked to wash a shirt and paid an additional fee of 50% to have it delivered by 8:00 pm the same day, however the shirt was not delivered and I had to call reception to have it delivered at 10:32 pm as I would go on a trip the next morning

The only good thing about the hotel is its location.

Stayed in August 2022

They were hosting a Brazilian youth sports delegation which had a lot of loud music, conversations, banging on the walls. The air conditioning system was not working and slept uncomfortable. The check out process was slow and clumsy, the reception girl kept asking for things that were irrelevant to the check out process, it took 15 minutes to check out and almost missed my bus. She was clumsy and was being very dissapointing as she does not respect the customers time. I would fire her as soon as possible.

Close to the mall and taxi pick up location. Laundry.

Stayed in May 2022

This was easily the worst experience I've had staying in any hotel around the world. The hotel was filthily starting with the elevators and the carpets in the corridors that looked like they'd never been cleaned since its inception, and finishing with the room. The walls were all smudged with dirt, the bed linens had big holes and dirty boot prints (!) on them, the decorative cushions and bed throw had white starchy stains (I'll leave to your imagination what they were) and the room reeked really badly. Luckily we could open the window to get some fresh air in. The bathroom was no better: the walls and the floor had smudged dirt stains on, the bathtub had scum and somebody's hair in it, the ceiling was moldy. But the worst was yet to come. We used their (additionally paid) parking lot and there was nobody there, so after looking for a person in charge and waiting for longer than anybody would want to wait to use the service, we parked the car and went up to the reception to notify that the person in charge was not available. The receptionist was handling another angry client before us and he started shouting at us for not waiting for the parking lot guard to show up. Shortly the manager, who initially attempted to mediate the issue joined into a shouting match, blaming us for not obeying the rules. When we eventually managed to find the car park guard, it appeared that there was no issue with parking whatsoever, and the receptionist could have just called him and notified him that we parked. Needless to say, our night was ruined and we stayed there just because it was late and we had nowhere to go. To top things up, Booking customer support offered us a refund as an apology but requested that we contact the hotel for this, which we did and never heard back from them. What a disgrace to the Wyndham brand.

Stayed in March 2022

The swimming pool is only accessible by elevator, no emergency exit in case of emergency would be a dead trap. The mattresses are super hard (I personally didn't like it but my friends were OK) the pillow were super slim and not confortable. Finally the service at the restaurant was at least inefficient.

The front desk people were super friendly and helpful most of the time. The rooms are big and well equipped

Stayed in January 2022

Breakfast is so poor. You guys need to delete the word " fabulous".

The breakfast is ridiculous. We choose the American style ( 2 slices of bread with no butter, 1 slice of cheese, 1 slice of ham, a tiny portion of a really bad scramble eggs, no bacon. A decent coffee and milk at least.

Stayed in November 2021

New clean hotel in good location

Stayed in October 2021

Breackfast. Bathroom elements Room without frigobar and without coffe

Stayed in September 2021

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023