The construction in the floor above!! Hammering from Early in the morning!

Location and atmosphere

Stayed in May 2024

We had a really nice stay. I would like to thank Rocio and Abril from the reception for their kind help. A big thank you goes out to the spar team where I got a short term massage appointment and my back got fixed . Thank you so much for the nice stay.

Stayed in April 2024

please refurbish the restrooms .

Stayed in May 2024

none

location", "room", and "breakfast"

Stayed in April 2024

My room carpeting was worn- needs replacing. Room looked tired. Renovation noise.

Location was great. Lobby beautiful. Breakfast buffet good. Staff was helpful and accommodating. Spacious room.

Stayed in April 2024

On one of the two nights of our stay, we found there to be lot of noise from the pedestrian walkway beside the hotel, below where our room was situated. The location of the hotel was good, but I wouldn't recommend a 1st floor room, if you can avoid it.

We were able to get early check-in. On check-in, we were offered a room on a higher floor at a cost 50% more than the price we booked, so we declined that. This resulted in taking a room on the 1st floor, which was noisy. (See what we didn't like...) We agreed that the early check-in was not a bad trade-off for hearing the noise from outside. The room was comfortable and very spacious.

Stayed in April 2024

Super confortable

Stayed in April 2024

Staying on the 8th floor. You r not a cheap hotel so asking to pay another 70 dollars to sit in the executive lounge was not impressive. We just waited for our friends who are Hilton members to finish their snack then left and spent our money elsewhere

We were leaving early so had no time to truly enjoy what looked like an excellent breakfast experience

Stayed in March 2024

Nothing

Decoration, location, staff, comfortable beds.

Stayed in March 2024

No.

Great location and clean facilities. Bigger room than expected.

Stayed in March 2024

The bottled water in both the Executive Lounge and the rooms was in limited supply, and was 'well protected' in a somewhat greedy fashion. We asked for an additional bottle before they came to make up the room and was told we had to dial '0' for this when they were on the trolley right in front of us.

The rooms are getting a little dated, but they are very spacious, and have amazingly comfortable beds. The rooms are also nice and quiet. The Executive level was generally pretty good with friendly staff and good food options. The lobby bar is nice and in an ambient setting, with attentive staff and good food and beverage options.

Stayed in February 2024

Service could be faster

Location, room and breakfast

Stayed in February 2024

We did not get timely room cleaning--had to call housekeeping several times to get it done. The snack food in the Exec lounge was very lackluster. The room itself has cracks in the wood floor that should be repaired. It was my understanding that we were going to get a queen deluxe room with a river view and a terrace. We were told that there are no rooms in the hotel with a river view or terrace. Elevator doors close too quickly; lots of folks got caught.

Location, breakfast, comfortable room. The concierge, Martin, was fantastic as was Guido. Kevin the porter was very helpful, and Dasha in the restaurant was wonderful. The food in El Fasa was great.

Stayed in February 2024

view was not as expected.

good location and kind staffs.

Stayed in December 2023

Excellent hotel, and good location but overpriced in comparison to the competition.

Stayed in January 2024

Starting to show its age.

Concierge is great!!!!

Stayed in January 2024

Buffet brealfast was very good

Stayed in January 2024

There's no place to sit or wait in the Lobby. Too crowded.

Hilton located at a very good place and it's quite easy to reach superior restaurants. It's also easy for Taxi and Uber.

Stayed in December 2023

Old doors Very Expensive

Location

Stayed in December 2023

We spent a night with my couple for our aniversary and it was one of the best nights ever, the hotel made it posible, from the facilites to the staff im definitely coming back.

Stayed in December 2023

We stayed at the Hilton for 3 nights in a junior suite on the 9th floor. It is a lovely hotel perfectly situated for restaurants, close to the river and within walking distance to the centre. All the staff were friendly, helpful and well trained in customer service. We enjoyed breakfast in the executive lounge along with evening drinks and nibbles. Breakfast buffet choice limited but adequate with an option to order omelettes, or you could use main breakfast room. Our suite was large with a desk and seating area, separated from the bed area by a screen, there was a large bathroom and dressing room. The whole hotel was very clean.

Stayed in December 2023

The slow service and attitude of the bar area staff!

Its position and size of its rooms.

Stayed in December 2023

Amazing hotel, wonderful staff

Stayed in November 2023

The modern rooms look great. However, having more storage would make the stay more comfortable. The valet parking should have more staff to be able to get the vehicle quicker.

Very nice customer service. The best breakfast ever. Modern rooms. Very nice staff at the reception and breakfast area. Very clean rooms. They clean the room everyday. That is great because you don’t have to request it. Great location and super close to Restaurants.

Stayed in August 2023