Av. Bustillo 1500, 8400 San Carlos de Bariloche, Argentina
#133 of 167 hotels in San Carlos de Bariloche
Guests' ChoiceBased on 52 hotel reviews
7.8Cleanliness
8.3
Comfort
8.1
Location
8.8
Facilities
7.7
Staff
8.2
Value for money
7.4
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 25 March 2024
Alessia
SpainBreakfast super bad quality Poor maintenance. There were pieces of the swimming pool floor floating around (even dangerous). They charge you for the room service (what?!)
The views
Stayed in March 2024
Reviewed: 19 March 2024
Vanesa
United StatesBreakfast the same everyday day milk so bad,,, to much sweet things
Locación
Stayed in March 2024
Reviewed: 18 February 2024
Gisella
ArgentinaCleaning
View
Stayed in February 2024
Reviewed: 7 April 2023
Maria
BelgiumLack of maintenance, old facilities. Heating was broken and it was not possible to turn it off so the bedroom was way too hot. Maintenance came 2 times to try to fix it and it was not possible. The wi-fi did not work in the bedroom, only in the common areas.
The view to the lake from the bedroom was very nice and the room was big. Breakfast is ok.
Stayed in February 2023
Reviewed: 7 March 2023
Cesar
Uruguayfacilities a little too ols
nice view
Stayed in March 2023
Reviewed: 13 February 2023
Annette
Australianothing to not like… However, I feel a few water devices, kayaks etc would be great considering the location.
staff all lovely. The view just gorgeous. Great spot to enjoy a beverage end of day, away from town enough, easily accessible. Special event dinner nights fun , gave a chance to chat with owner and other guests.
Stayed in February 2023
Reviewed: 3 February 2023
Heather
ArgentinaThe music was a bit loud in the lobby and dinner had wonderful service but the food was ok
Breakfast was lovely, and the staff was helpful! The real gem of the hotel was the windows looking out to the lake and the common areas that allowed for peace and quiet
Stayed in February 2023
Reviewed: 20 July 2022
Jean
BrazilBedrooms had a weird smell. Staff was confused regarding breakfast and dinner prices. It was also hard to ask them stuff as they only speak spanish.
View is nice. Location is also a pro but note that it is not in a really central position. Decent food in restaurant but a bit pricy compared to other places in the city.
Stayed in July 2022
Reviewed: 28 March 2022
Ignacio
ItalyRooms
View, amenities
Stayed in February 2022
Reviewed: 22 January 2022
Marcos
Argentinapunctuality for breakfast
location
Stayed in January 2022
Reviewed: 17 January 2022
Michael
GermanyCheck-in waiting time was 1.5h although only 3 people in front of me...
Super location
Stayed in January 2022
Reviewed: 17 January 2022
Ornella
SerbiaThe breakfast had a lot of variety but the quality was not the best. The hotel and its rooms need a renovation.
The view and location are perfect
Stayed in January 2022
Reviewed: 3 August 2021
Flor
ArgentinaPayment options, wifi is inexistant in lower rooms
Location
Stayed in August 2021
Reviewed: 1 July 2021
Juan
ArgentinaRoom without air conditioner and it get warm because of the heating system.
Perfect room view. Good breakfast. Very good hotel facilities.
Stayed in April 2021
Reviewed: 3 April 2024
Gulay
TurkeyIt was not clean and bathroom was so old...
Stayed in February 2024
Reviewed: 25 March 2024
Claire
United KingdomThe rooms are outdated and old and not renovated - old style bathroom fittings, plastic bin, light switch is loose, lights in room are dim- sauna is very small and only fits 2 people comfortably so you have to wait and it’s not open in the morning
Location and view over the lake and towards the mountains opposite. Breakfast room view is good.
Stayed in March 2024
Reviewed: 14 March 2024
Graham
United KingdomSuperb relaxed hotel in a great location with super friendly staff, a nice restaurant and impeccably clean rooms. Very popular so parking can be tight sometimes but we'd love to return and have the fondest memories. We even made new friends there who shared our view of Huemul.
Stayed in February 2024
Reviewed: 15 January 2024
Barbara
ChileHabitaciones antiguas, almohada y cama incomoda, en general les falta remodelacion.
La vista
Stayed in January 2024
Reviewed: 21 July 2023
Christina
ArgentinaPeople’s behaviour Rude personality
View
Stayed in June 2023
Reviewed: 29 June 2023
Vitalii
ArgentinaI didn't know that scrambled eggs can be so awful. I almost got offended by how awful they were. I wouldn't recommend having breakfast in this hotel, overall. All the products are the cheapest possible.
Stayed in June 2023
Reviewed: 22 June 2023
Timothy
United StatesNo coffee maker in the room. There was no restaurant for lunch. The snack store and bar were typically closed. The rooms looked a little old and worn. Breakfast was mediocre.
Beautiful view and strong Wifi.
Stayed in June 2023
Reviewed: 11 April 2023
Samantha
United KingdomNothing
Beautiful hotel, great breakfast, lovely views, peaceful and calm.
Stayed in April 2023
Reviewed: 9 April 2023
Tom
United KingdomStaff at reception were poor, and we were left waiting for about 30 mins. The place feels like it’s had its hayday, and the safety was a little questionable. There were marks around many of the doors where it looked like someone had broken in, and when we were checking in a couple came upstairs shouting ‘Policia policia’ so it seemed like they had been victim to some crime in the hotel. we had nothing taken but definitely made us feel uneasy. the rooms were fairly old and not fully clean, but not disgusting.
Beautiful setting, nice location a bit out of town. overall it was well priced. Room had a view of the lake which was great.
Stayed in April 2023
Reviewed: 27 February 2023
Lorna
United Statesit is not well maintained service was bad, food not good
the view to the lake
Stayed in February 2023
Showing 1 – 25
Solvang, USA
Okeechobee, USA
Radlett, UK
Johor Bahru, Malaysia
Amsterdam, Netherlands
Habovka, Slovakia
Moscow, Russia
Onalaska, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content