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Reviews of Iguazú Grand Resort Spa & Casino 5 stars

Ruta 12 km 1640, 3370 Puerto Iguazú, Argentina

#19 of 112 hotels in Puerto Iguazú

Guests' Choice

Review score

Based on 52 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.0

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Showing 1 – 25

  • Reviewed: 12 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Room-Breakfast

    Stayed in February 2024

  • Reviewed: 18 January 2024

    9.0
    Great location. A comfortable place to relax when visiting the falls.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    Very little not to like here. Pool towel service is awkward, having to return pool towels back to pool area to exchange for a card, but pool area not consistently staffed. Nature/jungle walk was disappointing as we followed signage to the butterfly garden, but found it locked and sadly abandoned.

    Location is perfect for visiting both sides of Iguassu Falls. Hotel and staff is both very nice. Pool was nothing special, but provided a nice break from the summer heat. Breakfast buffet had a wonderful selection of fruits and pastries. Staff was very accommodating with late checkout per our particular travel schedule. Small casino had options to play games in Argentine Pesos, Brazilian Reals, and US Dollars.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    10
    Lovely Hotel but breakfast needs improvement.
    • Leisure trip
    • Couple
    • Garden Double Suite
    • Stayed 5 nights
    • Submitted via mobile

    I’m not a picky person but the breakfast is nothing special and they charge you for the boiled or fried eggs. We paid almost 370.- Euro per night and if you expect at least some eggs, these are not included. The breakfast buffet is 60% bakery products and rest of the buffet is not a 5star hotel standard. And yoghurt lovers will be disappointed too as there is none of it.

    The whole complex is laid out in very beautiful and natural environment.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    Great Oasis where everything works.
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nobody goes to the fancy restaurant and prefers to eat at the lobby.

    It is a a comfortable location with great service.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    we really enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    room were nice. breakfast did not have variety.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    8.0
    I will suggest this hotel to stay for further stay.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast

    The service

    Stayed in December 2023

  • Reviewed: 23 December 2023

    9.0
    Great service. Great facilities. Wine list a bit overpriced. Air conditioning was excellent. I would and will stay t
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    I would have better pillows for the price.

    Great staff. Everything perfect.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    No kettle in the room but this seems common in South America.

    Approx 15mins walk from restaurants/ice cream place in the town. Very convenient for the falls and airport. Staff very helpful with bags and arranging taxis to the airport and falls. Bed very comfortable. We found it peaceful and quiet location. Breakfast wide selection. Tourist rate given when paid at property.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    8.0
    Great location for a visit to the falls
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast choices limited Orange juice was not fresh D

    Swimming pools .. outdoor amenities, spacious room

    Stayed in November 2023

  • Reviewed: 16 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Paradise Double Suite
    • Stayed 4 nights
    • Submitted via mobile

    Good location, huge room, very nice swimming pool area, good tennis courts..

    Stayed in October 2023

  • Reviewed: 23 September 2023

    10
    A great place to stay in Iguazú
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Great facilities and ample rooms

    Stayed in September 2023

  • Reviewed: 26 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location. Very well maintained and room was very luxurious.

    Stayed in August 2023

  • Reviewed: 28 May 2023

    10
    Book here if you’re going to Iguazu!
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing I didn’t like!

    Extremely comfortable, delicious breakfast, excellent service. There is no other place I would stay in Iguazu. It’s also connected to a casino which puts on a tango show. Taxi services to and from the park were very helpful.

    Stayed in April 2023

  • Reviewed: 25 May 2023

    8.0
    Good hotel, a destination in itself. -Argentina side of the Iguazu Falls.
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    I have stayed here before several times and they used to pick us up at the airport. This time they said that they do not provide that service (not answering how they did it before). The 2 rooms although suites were a bit dated although the space was good. There were ants on the carpet and some water issues that the front desk said they would take care of but then nothing happened. They refused to give a discount or change our room as it was full.

    The location on the right across the border from Brasil and the proximity to international Iguazu airport was good. The hotel is large and has a beautiful pool area and 3 different type of restaurants all very good! -Breakfast was good! The casino is small but we'll laid out and has all the games most large casinos have, just fewer tables. You can stay here on a getaway trip and not even leave the Hotel although the Iguacu Falls are a must to visit! the little town on the outskirts has a lot of variety of good food and wine options!

    Stayed in May 2023

  • Reviewed: 7 April 2023

    9.0
    splendid!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    not answering the request for airport pick-up (however in Iguazu the taxi system is well organised)

    very nice reception with well speaking English personnel. nice pool and good dinner.

    Stayed in April 2023

  • Reviewed: 2 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The staff were fantastic, really helpful and went out of their st to assist.

    Stayed in March 2023

  • Reviewed: 27 February 2023

    9.0
    Enjoyed our stay and handy for falls
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Rooms nice but due for a refresh. Hotel used by coach parties so sometimes huge queues for breakfast or dinner.

    Spacious rooms and convenient location if you are visiting both sides of Iguazu falls.

    Stayed in February 2023

  • Reviewed: 14 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    The temperature would not get cool enough to be totally comfortable.

    Stayed in February 2023

  • Reviewed: 13 February 2023

    8.0
    Excellent except for booming party music until 5am
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Booming musing kept us awake until 4-5am.

    Room was excellent. Staff were excellent. Breakfast was excellent. Facilities were excellent.

    Stayed in February 2023

  • Reviewed: 21 January 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    Our room had a loud motor sound coming from close proximity at night which made it hard to sleep.

    Comfortable, food was great. Staff was very helpful and we were usually able to find someone who understood English. Our Spanish needs more work, but managed ok.

    Stayed in January 2022

  • Reviewed: 9 October 2021

    10
    Exceptional
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect.

    Staff was simply amazing. Very very kind and responsive. Everything was 100% clean and maintained very well.

    Stayed in October 2021

  • Reviewed: 30 September 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Bed and pillows were too soft for my liking and the shower leaked water but these were minor things!

    We had a fantastic 5 day stay. The kids club is amazing!!

    Stayed in September 2021

  • Reviewed: 21 April 2024

    3.0
    Doesn’t worth the value, very expensive for the quality provided
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Rooms are not clean and smell bad

    Landscape of the property is nice

    Stayed in April 2024

  • Reviewed: 16 July 2023

    7.0
    Great facilities for families
    • Leisure trip
    • Family with young children
    • Garden Double Suite
    • Stayed 5 nights
    • Submitted via mobile

    Staff weren’t the most attentive, for example we were greeted at breakfast by being told we had to leave in 45 min Max. Service is fine, but a bit rough around the edges. Some parts of the hotel could do with a refurbishment, it looks a bit sad in places.

    Great facilities (one of the few hotels to have an indoor pool).

    Stayed in July 2023

Showing 1 – 25

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