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Reviews of Ker San Telmo Hotel 4 stars

455 Avenida Paseo Colón, Monserrat, C1063ACE Buenos Aires, Argentina

#125 of 415 hotels in Buenos Aires

Guests' Choice

Review score

Based on 206 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 19 May 2024

    9.0
    Fancy looking, but don´t count on the "spa"
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    Impossible to use the heated pool on cold days because they don´t shut the doors properly,cold wind and millions of mosquitos. Unfortunately there are never available appointments to get a massage. Their "spa" is basically just a sauna,expected more from that.

    free upgrade to a better room,amazing. Good breakfast,nice options for food at night as well. Great location 5 minutes from Puerto Madero. Comfortable beds,bathtub in the room.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Great place to crash during a weekend.
    • Leisure trip
    • Family with young children
    • Budget Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Those Android TV sets. It takes forever to scroll between options. Not to mention they’re quite slow.

    Everything! Super comfy and great staff. Food was great and prices were convenient.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Everything was great.

    The hotel is near to the red hop on hop off bus stop (2-3 blocks). The area felt safe to walk in the day and evening. We can't comment about safely for walking later in the evening as we were back by 9 p.m. each night. The room was large and clean. Very large bathroom.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 3 nights

    Breakfast very poor

    Good location

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 1 night

    Bathroom had a stool just near the toilet with a lambswool seat. Spare toilet paper was in a holder almost on floor just next to toilet. Both very un hygenic. Bath was chipped from several points. Shower was good.

    Breakfast more than basic. Hotel in a busy street. Reception staff very helpful. If you are a tourist I would choose a more central location.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Excelelnt location and excellent value for money
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 4 nights

    The location was excellant and breakfast was very good.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No response on my lost item question after the stay. I lost my electrical toothbrush during the stay on Feb 13. I sent my message to the hotel but never received a response.

    Yes, location is good.

    Stayed in February 2024

  • Reviewed: 14 January 2024

    9.0
    Nice location close to San Elmo marketplace
    • Business trip
    • Family with young children
    • Large Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good with a lot of variety. Large room as well. Plus they stored our bag for us which is always nice

    Stayed in January 2024

  • Reviewed: 30 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Large Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The lighting in the rooms was very bright, glary and clinical. There was a lot of noise coming from the corridors at night and early in the morning. Not particularly good value for money. The gym was mostly broken. The spa had to be booked with the reception but was all off and sauna took ages to get hot. Hammam smelled weird.

    Helpful staff, good location, clean, comfortable beds and okay breakfast.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    8.0
    A pretty well-situated stay in Buenos Aires
    • Leisure trip
    • Family with young children
    • Budget Double or Twin Room
    • Stayed 3 nights

    The breakfast is quite varied, but very industrial and sometimes not cooked enough. We got thunderstorms and heavy rain during our stay, and there were lots of water damage in the breakfast room...

    Attentive and kind staff. Great room and accommodation, with all commodities needed. Amazing location, near the San Telmo neighborhood and like 10min on foot from Plaza 25 de Mayo. Also super close to Puerto Madero!

    Stayed in December 2023

  • Reviewed: 26 December 2023

    7.0
    Great quality/price choice and a great location to discover San Telmo.
    • Leisure trip
    • Family with young children
    • Large Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was really great, helping us out with transportation on a Christmas day. Breakfast was quite OK as well.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    8.0
    Convenient place to stay in Buenos Aires
    • Leisure trip
    • Group
    • Budget Single Room
    • Stayed 1 night

    The location is excellent and it was nice to have a swimming pool at the end of the day.

    Stayed in December 2023

  • Reviewed: 19 November 2023

    9.0
    Stylish hotel in San Telmo neighbourhood.
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing not to like!

    Stylish hotel in a great location in the San Telmo neighbourhood. Breakfast buffet was good, catering to many nationalities. Wifi, air conditioning and hot water all worked well. Comfortable beds. Buenos Aires and the hotel were hopping when we arrived at 1:30am, but no trouble checking in so late nor were we disturbed by any noise. Staff were great and very helpful, stored our luggage as we had a late departure.

    Stayed in November 2023

  • Reviewed: 19 October 2023

    7.0
    Adequate with friendly staff but not a hub of activity
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights

    Empty restaurant

    Place is on the edge of the business district and 15 minutes walk from San Telmo so a good location for that

    Stayed in October 2023

  • Reviewed: 15 August 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Budget Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location, Nice rooms. Recommended

    Stayed in July 2023

  • Reviewed: 10 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Tacky decoration

    Great location, super clean, wonderful & helpful staff

    Stayed in August 2023

  • Reviewed: 26 July 2023

    9.0
    Great location, nice staff
    • Business trip
    • Solo traveller
    • Budget Double or Twin Room
    • Stayed 1 night

    Great location, very nice view from the room, especially early in the morning and at night. Friendly staff, the breakfast is a standard Argentinian breakfast, a lot of sweet staff, not my favorite, but that is the way it is. Reasonable price for the location.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    7.0
    Great staff, but breakfast and pool could be improved
    • Business trip
    • Couple
    • Large Double or Twin Room
    • Stayed 8 nights

    The breakfast was not so good. You basically had the choice of sweet things, sweeter things and very sweet things, so it was not very healthy. Even the orange juice had sugar added and the croissants were sugar coated. It would have been good if they had a greater variety, more hot foods than scrambled eggs. Also the dinning room was not heated, so we needed to wear a jacket when eating breakfast. I chose the hotel because of the pool, but to get there you had to walk outside. There was no roof. And there is no changing room there. Consequently, on the first evening when I went to go swimming, it was raining and I got sick walking from the pool to the hotel. (I wore a shirt and coat, but had on my swim suit and only had slippers on my feet). It is also strange that they do not allow swimming before 11 am as I like to swim before eating breakfast. They said it is because you have to walk through breakfast to get to the pool, but that is not true, as you walk behind the breakfast room, so nobody sees you. I would suggest they build a roof and allow people to swim in the morning. It is also a pity that the cable TV was not working, so there were only Spanish-language shows on TV.

    The staff was extremely friendly and helpful. The room was nice, although there were not many hangers for clothes and only 2 drawers. The location is very good.

    Stayed in July 2023

  • Reviewed: 8 June 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    I don’t like the story with the blocked sum. Before check-in the hotel debited near 30 000 pecos from my card. I thought it was prepayment sum, but not. During check in they asked to pay the whole sum of my reservation. 30 000 pecos was as they said a guarantee which will returned only after check-out!!!! what a surprise! hotel have to inform about it in the booking. I still didn’t receive these money back, as they said it may take 15-20 days!!!

    everything was excellent: room, breakfast, location

    Stayed in June 2023

  • Reviewed: 1 June 2023

    8.0
    Great staff ^^
    • Leisure trip
    • Family with young children
    • Budget Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Shampoo was in a single use sachet. There were homeless sleeping right outside a few steps away from the hotel entrance so it doesn’t feel too safe. To charge your phone by the bed, you will need to remove the table lamp plug from the socket.

    Loved the double sinks and bidet in the bathroom. There were coffee/tea facilities in the room. Wifi is not secured but works well. Good selection at breakfast with a special toaster for making grilled cheese. The staff who checked us in was bubbly and provided us with useful information about a couple of tango shows we could watch nearby with transport included.

    Stayed in May 2023

  • Reviewed: 17 May 2023

    7.0
    Good hotel in the centre of the city
    • Leisure trip
    • Group
    • Budget Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was very poor! No point in paying for it at the hotel, there are plenty of good places to eat breakfast in the area.

    Great location, friendly staff who answered all our questions! Room size was great and cozy! The hotel is clean and well maintained!

    Stayed in May 2023

  • Reviewed: 15 May 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Budget Double or Twin Room
    • Stayed 2 nights

    the was a electric kettle in the room [nice!] - but there was completely no tea/coffee to prepare a hot tea/coffee. Ususally - where the kettle is in the room - it should be a least 1-2 teabags/coffee sachets.. apart from this everything was really nice!

    Very nice place which a liked a lot. spacious room, nicely decorated, perfect location for the tourist to see the things and do not pay too much.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    9.0
    A lovely gem in BA
    • Leisure trip
    • Solo traveller
    • Budget Double or Twin Room
    • Stayed 2 nights

    The check-in process was easy and unproblematic, they allowed me to check-in ahead of time. I was also allowed to store my bags with the reception. The room was lovely and very spacious. The breakfast was pretty good. The pool was heated. The hotel location was just a few blocks from Casa Rosada and Puerto Madero. Overall, I was very satisfied.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    - good location - comfy beds

    Stayed in March 2023

Showing 1 – 25

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