Our reservation was not found upon arrival, it took a while till all was then set. Dinner first evening: just tooooo long: 2 hours for 2 course Dinner: 1 course was proactively offered: appreciated!

Nice property & location up on the Hill. Nice Full Buffet Breakfast, Nice room. Yoga activities: nice but location in front of entrance not ideal. Easter eggs Home made from Chocolatiers: Nice experience!

Stayed in March 2024

Everything was perfect

Splendid views, superb food and drinks in reasonable prices, very friendly staff, nice swimming pool with an onsen. Good choice of wines and a variety of acitivities like live music, trekking with guides and yoga.

Stayed in March 2024

Rooms were old beds not great. They need to give better blankets with the room.they do if you ask.

Breakfast was good staff great location near nature hikes

Stayed in March 2024

You should take into consideration that the hotel is not in the city center. There’s a shuttle, but in order to use it you should be a bit earlier for departure since the number of seats is limited. However, the taxies are not so expensive.

The vies are amazing, spa zone and breakfast are exceptional.

Stayed in March 2024

Gym and sauna were not open until 10am. Espresso coffee and breakfast was not nice - just have the free filter! Only 1l water provided in the room which was not enough as were were requested to not drink water from the tap.

Room and bathroom were a great size and had windows that opened allowing fresh air. Comfortable beds. Outlook was amazing. Complimentary breakfast was excellent. Staff were very helpful. Close to town taxis were readily available and cheap.

Stayed in January 2024

the location is up a big hill out of central Ushuaia . It offers a lovely view, but requires taxi to get to and fro. the rooms were adequate, but need updating

Hotel is comfortable and staff are helpful. The manager, Mariela, helped us immensely when travel was shutdown by a strike by extending our stay. Nice restaurant , bar, and spa.

Stayed in January 2024

Clean and comfort

Stayed in January 2024

The hotel was great and the treks they provided for free were great too! Very nice and polite guides!

Stayed in January 2024

The only thing I didn't like and that was leaving!

We liked everything about this hotel. Location is awsome for a calm and comfortable stay. The view, the food, the spa, the staff.. ..flawless

Stayed in December 2023

Location is nearer the glacier but you can’t walk to town. Not a dislike but people need to be aware which we were

Likely the nicest hotel in Ushuaia. Was clean and people were super nice. Restaurant and breakfast area were very nice. Nice touch was they had an activity for each day

Stayed in December 2023

The rooms are very outdated. It could use a refresh.

Overall nice hotel on a good location. The staff was very friendly and helpful. The hotel is very clean and the main areas are updated. They also had had good food, a nice spa and a free shuttle to and from the center of town.

Stayed in November 2023

Nothing

Absolutely everything. It was fabulous. Great spa, restaurant, bar, all first class

Stayed in November 2023

Nothing

Nice view of harbour. With woods behind for trekking.

Stayed in November 2023

Everything was fine.

Great hotel. I really liked the view of the bay from our room, as well as the spa.

Stayed in November 2023

The spa and swimming pool are great but It didn't have any view. I would like the Hiroki Minipiscina Japonesa with view to the bay!

The view from the room was excellent. You can see the entire bay of Ushuaia. The staff is very friendly. The breakfast is great and the room is so clean and comfortable. I highly recommend the archery activity. the teachers are excellent.

Stayed in October 2023

The staff, view and comfort of the rooms was wonderful. The evening restaurant was magnificent, very high quality on a global scale!

Stayed in October 2023

Snacks barra

Spa

Stayed in September 2023

Hotel had a good view to the city and water beyond.

Stayed in April 2023

The issue with paying when we left was AWFUL. I was lucky I had enough Argentinian Pesos. I wanted to pay in US$ cash and then they wanted to charge me at the Banc Nacional rate (AR$/US$) which would have DOUBLED the cost of the stay in terms of US$. That is outright robbery. I know full well that if I give them US$ cash, they do not convert that to pesos at the bank rate.

The service and the food were excellent. The staff was very attentive. The food was great at both the bar and Le Martial restaurant. The spa was clean and well maintained. Very peaceful.

Stayed in May 2023

nothing to say, everything was great

amazing views and lovely staff, everyone is focused on putting the client experience at the heart of how the hotel operates. the spa is nice and the gym has great equipments.

Stayed in April 2023

Hot tubs not really working

Helped us book an activity before we arrived which was good.

Stayed in March 2023

Fitness center opened too late in the morning

Location, food and service

Stayed in April 2023

view is tremendous restaurant good - breakfast good. bar staff great spa great

Stayed in April 2023

le restaurant and the food was not wonderful

le spa

Stayed in March 2023