It was too hot in our hotel room despite turning off all the heaters. We had to open the window to cool off the room. Also, the toilet required flushing several times to evacuate the bowl and often left a remnant smell of sulfur.

The hotel was such a nice luxury to round out our tour of Argentina. I debated booking a hotel in the mountain away from the city, but it was worth it. The view was amazing and we were treated to snow on our last days that we wouldn’t have otherwise experienced if not in the mountains. The free shuttle provided easy access to the city and was very punctual. The complimentary breakfast was delicious with a wide variety of options. The staff even taught my daughter to make and drink mate. We ate dinner at Orange Restaurant one night and it too was tasty and reasonably priced. The room and shared spaces were cozy and inviting. They offer complimentary daily activities too that I wish we were able to take advantage of. The activities were hiking, archery, and wine tasting. I love their eco-friendly efforts to include refillable toiletries and towel reuse strategies. They also refilled our water bottles at the bar as part of a global conservation consortium.

Stayed in April 2024

Noisy rooms

Views amazing

Stayed in April 2024

A bit too far from the city center .

Very clean and spacious room . Nice breakfast and an incredible view .

Stayed in April 2024

In the triple room on the top floor there was a background noise probably coming from a generator on the roof.

Stunning location, great food in general-breakfast, restaurant and bar.Very helpful staff.

Stayed in April 2024

It would have been good to have a kettle and tea and coffee in the room, as we had this in all the other hotels we stayed in on our trip. It would have been helpful if the shuttle bus was a bit more frequent.

The staff were very friendly and helpful. Breakfast was really good with a big selection. We ate in the hotel bar for lunch and the restaurant for dinner, and the food was delicious. Our room was large and had a lovely view. The hotel shuttle bus was useful to get to town. There was a comfortable lounge area where you could relax and enjoy the views.

Stayed in March 2024

Nothing worth noting

+Clean, newer hotel with beautiful views to the Beagle Channel on the winding road up to Martial Glacier; room to spread out and comfy bed; convenient to hillside forest and trail hiking; tasty restaurant meal choices; we bought take-away lunches for day hikes; free shuttle to town; Carlos, at front desk, and all the staff we meet were friendly and helpful

Stayed in March 2024

Nothing, it was all good.

The views from almost every location within the property. The staff were helpful and friendly. The hotel was quiet at night.

Stayed in March 2024

Staff were so kind and helpful. Breakfast was amazing

Stayed in March 2024

Location is fantastic - close enough to town but out of the hustle and bustle and benefits from absolutely amazing views! Rooms are very comfortable, clean, and the staff and restaurant are great

Stayed in March 2024

The foul smell coming sometime from the bathroom.

The room was spacious, and the view was fantastic. Nice breakfast, ultra kind service and reception, free activities for hotel guests. Light and well-kept common areas. The hotel is up the hill, but you can get a taxi in a few minutes to take you anywhere at a reasonable price

Stayed in March 2024

just the luggage piled up as soon as you walk in the front door also it’s quite far from town but the shuttle helps and ubers are really not expensive .

this hotel offers a view like no other in Ushuaia , truly magical world class breathtaking . i oversaw the entire bay including the cruise ships omg i couldn’t get enough of it . the staff is accommodating and does their best to please although truthfully i was there over the new year, they had a full house , allot of demand on each member of the team , too much luggage piled up in the entrance to the hotel , i didn’t think that was attractive . it seems many people arrive wanting to check in early morning when the rooms are not yet ready . i think they ought to find a place to store the luggage where it’s not smack in your face . the breakfast is served in a dining room facing the wide open view , a real treat for the eyes. delicious baked goods , and good coffee and mate. i paid $200 for New Year’s eve party at their sister property across the stree and it was truly exquisite , fun , spirited , great music , lots of comraderie with others who i didn’t even know from before but were super friendly to me ( i am a solo traveler ) it was worth every cent. they have a pool but no sauna which i think would be an amazing addition to a placid where it’s often cold out and where tourists are often out walking or engaging in tours for hours , coming home worn out . the sauna is a respite from the frenzy and very healthy . they offer a shuttle service into town and back at specific hours. one night they set up a mini casino and the attendant was adorable , he went out of his way to make sure the other player and myself ( only 2 of us playing ) won each time , and they gave us complimentary cocktails📞snacks , chocolate , i really enjoyed the mini roulette and black jack appreciated the generosity. 💕

Stayed in January 2024

The location up in the hill and the room sizes are very good. Great view.

Stayed in February 2024

We liked that the property was slightly out of town and within easy distance of hiking trails.

Stayed in January 2024

Nothing.

The view was outstanding. The restaurant had great food. The staff was friendly and helpful. They provided free transportation into town.

Stayed in February 2024

Some of the interiors in the restaurant could use refurbishement.

Excellent views and location, with very friendly staff and a wonderful view at breakfast and in the restaurant. Not too large and delicious dinner. Rooms are spacious with a practical separation between the sink and the bathroom. Well heated and with functional wifi.

Stayed in February 2024

Room was rather hot; couldn’t control as heating unit was connected to whole hotel; but staff was very helpful explaining how to manage it

Amazing staff, great location to trails and the glacier, fantastic restaurant, free shuttle to town and back

Stayed in January 2024

The hotel is located in a hill above the town, but it suited us because we had our own car and could go anywhere at any time. The hotel also offers a free shuttle bus to Ushuaia several times a day. For its location the hotel was very quiet, peaceful, cozy and very good beds. We would definitely recommend the in-house restaurant and the excellent steak. We enjoyed our stay very much.

Stayed in January 2024

While the view is due to the location you are quite a distance from the town. The hotel does kindly run a free shuttle but the times are not always suitable, so unless you fancy a steep enough uphill walk it's a taxi from the town.

The view from my room was unbelievable, straight down to the harbour where I could see the Antarctic cruises docking and departing. The bed was also extremely comfortable after nearly 30hrs of travel. All the food I had was wonderful and the customer service was second to none.

Stayed in November 2023

Limited shuttles to Main Street

Great breakfast, very clean rooms, very attentive staff

Stayed in January 2024

Everything Best Hotel I ever stayed

Stayed in January 2024

Nothing

Breakfast excellent including catering for gluten- and dairy-free options. As did for lunch and light dinner options. Beautiful views, very comfortable room. Location very close to hiking trails is good for nature lovers.

Stayed in December 2023

There is not much we didn’t like. Just as a suggestion, it would be better to fix the floor of the main hall which the some parts was peaking off. And, better to allocate some more caídas and chairs at the hall including the reception area. The reception desk and the number of staff looked rather small compared to the number of guests. The Christmas tree (red color) decorated in the main hall didn’t match with the image of your hotel… it should be a natural and ordinary Christmas tree 🎄.

Location with a view, warm and attentive staffs, well maintained and cleaned facilities. The shuttle bus to the town was very useful and helped to make our stay convenient. We were satisfied with the room on the ground floor (#17), by observing the trees and plants nearby.

Stayed in January 2024

Rooms do have old furniture, a refresh both to the room and to the bath would be perfect

Great place to stay in Ushuaia, the view from the hotel is stunning. The staff is really welcoming and available to help with any request. Breakfast is good as well as the restaurant for dinner. We suggest to eat there for sure.

Stayed in December 2023

It was quite a way out of town

Magnificent views and loved the bar/cafe being open all day and late into the evening. Big rooms.

Stayed in December 2023