The shower was a large fixed shower head but I like an adjustable shower as I'm short. I'm sensitive to smells and could smell a ?cleaning chemical in the lobby area but at least it was clean! One night we had noisy neighbours (not from within the hotel).

Reception staff were very helpful with directions, recommendations for restaurants, ordering taxis etc. The breakfast was good with a decent selection and good coffee. We ate there in the evening when we arrived and got a complimentary glass of wine. There was a nice outdoor, green area as well as the (shallow) pool on the roof. Room was very spacious, as was the bathroom. Very clean.

Stayed in February 2024

Excellent service, excellent facilities, excellent location.

Stayed in April 2024

Excellent service, excellent facilities, excellent location

Stayed in April 2024

The staff. All staff were tremendous

Stayed in February 2024

Beautiful boutique hotel in a great location in Palermo. Adrian at the front desk is amazing. He helped us with getting oriented in a new location. Good breakfast and wine selections at the bar. Beautiful outdoor garden.

Stayed in April 2024

The breakfast was OK but the space was a bit small and the staff was not so friendly (maybe we were also comparing to the reception staff).

A real gem in the heart of Palermo Hollywood, a great neighborhood with lots of cafes, restaurants and bars. We got an amazing room at the top floor with a beautiful view and it was also really quite. The room was spacious and the bed was comfy. The staff at the reception (Cami & Adrian) were exceptional, so helpful and friendly, by far the best staff we have met on our trip!

Stayed in April 2024

Nothing. Restaurant was closed at the time of my visit, but there are so many great places nearby I would have chosen to explore one of these anyhow.

Very comfortable hotel with a perfect location steps from the best restaurants and shops of Palermo. Spacious rooms with comfortable beds and a nice little balcony to enjoy your morning coffee. Great breakfast. Complimentary welcome glass of wine is a nice touch. I also enjoyed the rooftop pool, which is a great place to relax despite being a small and quite warm in the height of summer. I wish I would have stayed longer to be able to use the bicycles. Staff were also extremely helpful and friendly.

Stayed in January 2024

Bed was a bit soft

The room was spacious and stylist Very clean Location is good for Palermo Hollywood - quite a lot of eateries around Friendly and helpful staff Breakfast is quite good

Stayed in March 2024

No flaws regarding the infrastructure, services and staff!! It is not cheap, but you get what you pay for!!

Great receptionists, large room, comfy beds, and everything was pretty clean. Breakfast was great wtih very tasty foods (e.g. ramon, cheeses, mixed fruits, eggs and bacon), and you could ask the attendants for freshly brewed coffee/latte and juice! Location was pretty good, next to the Uptown bar, the Alchemist ice-cream parlor, and other awesome places in Palermo. We felt very safe in the neighborhood and in the hotel.

Stayed in February 2024

There was a man on site (likely the manager) who was very by-the-book and required us to add a rollaway bed to the room and a charge of ~$80 per night because we had a small child, despite us telling him she would sleep with us in the same bed. Major money-grab policy as the bed was left vacant. The “pool” was a wading pool - maybe 2 feet deep at best and the hot tub that overflowed into it made the pool really warm - too warm to go into in the hot humid summer. Everything else was great - the room was very clean and nice, maid serve was also great. Beautiful facility and the desk service was very kind and helpful.

Great location, quiet, clean and comfortable

Stayed in March 2024

Modern hotel in a nice neighbourhood - lots of restaurants and bars in the area. Well-appointed and clean room. Super friendly and helpful staff. Decent breakfast

Stayed in February 2024

Given its price and 4-star rating, the hotel falls short by not providing bathrobes and slippers, and the sheets have some stains.

Clean and big room with a view; rich and nice breakfast. Great location and nice time for check-out (noon).

Stayed in March 2024

Very friendly staff Good location

Stayed in February 2024

Lovely.

Stayed in February 2024

Nothing

Really modern, smart and green hotel in the fashionable quarter of Palermo Great, attentive and informative service

Stayed in February 2024

Breakfast could be improved

Nicely decorated

Stayed in December 2023

Location is not the greatest.

Small and comfortable. Great staff. Nice small restaurant.

Stayed in December 2023

Everything

Stayed in December 2023

Just about everything. The staff is fantastic, lovely room, great place to relax on the rooftop. Breakfast very tasty, good coffee, real orange juice, little balcony where you can sit out early morning and late evening. The shower is fantastic a walk..in one with plenty of hot water. Hardwood floors.

Stayed in December 2023

There really isn't much to say here but maybe better water pressure in the shower and quality of towels.

I'd start with the service and the staff attitude....great team. Love the selection and that there are options

Stayed in November 2023

Freindly staff and a great hotel

Everything was fantastic

Stayed in November 2023

Very nice room, staff really nice and well located

Stayed in November 2023

nothing

location, decor, staff, breakfast, comfortable beds and pillows

Stayed in October 2023

good location! very nice room!!

Stayed in August 2023