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Reviews of SLS Buenos Aires Puerto Madero 5 stars

JUANA MANSO 1725 Puerto Madero, Puerto Madero, C1107CHI Buenos Aires, Argentina

#29 of 405 hotels in Buenos Aires

Guests' Choice

Review score

Based on 126 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.4

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Corner King Room
    • Stayed 1 night

    Everything was perfect!

    Excellent staff, very nice boutique hotel in a very safe neighborhood full of restaurants, with easy access by Uber to main attractions.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Corner King Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing place.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room with View
    • Stayed 2 nights

    The pictures of the pool are kind of misleading. The suites are dominated by very stylish black walls and black ceilings. This is a bit problematic, simply because light is absorbedby black color and thus in certain areas of the room even with full lights on it is difficult to see.

    A great stay overall, we liked it.

    Stayed in February 2024

  • Reviewed: 25 March 2024

    10
    Modern Chic Luxury in a Spectacular Neighborhood
    • Leisure trip
    • Group
    • Superior Corner King Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful, modern new hotel in a lovely, safe neighborhood. The rooms were very spacious, the staff was friendly and welcoming and the spa and the restaurant were top notch. And the free breakfast was amazing, complete with mimosas!! Would definitely stay here again and highly recommend. Overall great experience 😊

    Stayed in February 2024

  • Reviewed: 14 March 2024

    8.0
    Pretty new hotel, needs improvements
    • Leisure trip
    • Couple
    • Superior Corner King Room
    • Stayed 4 nights

    Pool was always in the shadow and quite windy (therefore not really usable and it is the main facility at your disposal), you are not allowed to use the one that is in front of you as it is only for residents. Lobby is quite small. Breakfast order was made incorrectly every day (just for eggs), the staff need to write down the order and check that they are actually bringing you what you ordered. Its a nice hotel but the 5* details are definitely missing.

    The room was extremely spacious, staff at the reception were really helpful.

    Stayed in March 2024

  • Reviewed: 12 February 2024

    10
    I would definitely stay here again
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 2 nights

    I can't really say anything bad.

    The area is nice and safe, lots of restaruants to chose and in a walking distance. the reoom is spacious and the bed is comfortable. The breakfast was amazing. they have buffet and you can order special dishes like omelettes or eggs. the staff is very friendly and accomodating. we were 8 people in a group and everyone was happy with the stay.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Quiet, comfortable and quirky hotel
    • Leisure trip
    • Couple
    • Deluxe King Suite with View
    • Stayed 5 nights
    • Submitted via mobile

    We couldn’t get to terms with the TV, but we weren’t there to watch tv! Not enough coat hangers Lighting was poor and rooms are quite dark, but didn’t deter from the excellent service and space. It’s a shame that hotel guest can’t use the residents pool, it’s shown on the web site and give opening times in the lift.

    The staff were more than helpful, nothing was too much trouble. We very soon felt like a family member. The breakfast was outstanding with plenty of choice, hot and cold. The room was incredible spacious, with extra large balcony. Having a bathroom and cloakroom was great so we could spread out. Plenty of cupboard space The gym was first class with plenty of equipment to work on with separate weights room and studio.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Amazing hotel close to the port and fantastic staff
    • Leisure trip
    • Couple
    • Superior King Room with View
    • Stayed 1 night

    Nothing, amazing hotel. I cannot fault anything in the hotel, the food was good, the service was exceptional and the room was very clean and comfortable. The hotel has a spa but they do not offer pedicure and manicures, this was not a huge issue but would have been nice to offer that service.

    The hotel was newer, very clean, felt welcomed the minute we arrived, the guy spoke English and Spanish and asked what language we preferred. The front desk staff were amazingly friendly and helpful. We went for lunch which was very nice and again very clean restaurant.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior King Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Extremely helpful and kind staff at the desk, wonderful breakfast spread, bicycles available for use at no additional cost made getting around the city a breeze.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    10
    Staff and customer service is everything
    • Leisure trip
    • Solo traveller
    • Superior King Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everything was perfect

    Everyone was so nice and friendly!! The staff was great!!

    Stayed in January 2024

  • Reviewed: 21 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room with View
    • Stayed 1 night

    Probably the best hotel in Buenos Aires. Attentive and extremely professional staff, good breakfast, excellent location

    Stayed in January 2024

  • Reviewed: 21 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room with View
    • Stayed 2 nights

    Probably the best hotel in Buenos Aires. Attentive and extremely professional staff, good breakfast, excellent location

    Stayed in January 2024

  • Reviewed: 17 January 2024

    8.0
    Nice boutique hotel with big rooms including nice balcony with great views
    • Leisure trip
    • Couple
    • Superior King Room with View
    • Stayed 4 nights
    • Submitted via mobile

    The swimming pool. Very windy, no view while there is a beautiful pool outside the hotel but apparently hotel guests can’t make use of it. The lying chairs were from poor quality.

    Very nice room, excellent breakfast, good service

    Stayed in January 2024

  • Reviewed: 9 January 2024

    10
    Must be on your favorite list of hotels
    • Leisure trip
    • Solo traveller
    • Superior King Room with View
    • Stayed 2 nights
    • Submitted via mobile

    It doesn’t have manicure and pedicure service. I needed to do my nails after a long trip.

    Everything. The location, the food, the service, the room. Definitely will be on the list of hotel I select if come back to Buenos Aires.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Corner King Room
    • Stayed 1 night

    No complaints at all

    Location is lovely another side of the city from the older historic areas. Easy walking distance to other restaurants and activities. A very refined experience with a friendly staff

    Stayed in January 2024

  • Reviewed: 28 December 2023

    10
    Great stay at a modern hotel in great location
    • Leisure trip
    • Couple
    • Superior King Room with View
    • Stayed 3 nights
    • Submitted via mobile

    Location, view, architecture, staff

    The staff was diligent and very professional. The management is attentive and knowledgeable even I tot he details.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    10
    Beautiful property, wonderful staff
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 8 nights

    Not a dislike, just a clarification: Puerto Madero is the eastern-most part of Buenos Aires. It's new and modern... but it is a distance from areas like Palermo, Recoleta, etc.

    It's beautiful property with spectacular views of the water. The staff everywhere in the property is amazing... very attentive, helpful, and cordial. The meal service in LEYNIA was exceptional, and CIEL spa is a beautiful, relaxing spot; again, the staff in both was exceptional. It's an easy walk to very good restaurants, bars, and nightlife.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights

    O check out é as 11:00 am, com muito custo deixaram as 12:00

    Excelente breakfast

    Stayed in December 2023

  • Reviewed: 11 December 2023

    9.0
    SLS delivered as expected
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike.

    Staff were all amazing, particularly Daniel at the front desk deserves a big thanks for making our stay so comfortable. The breakfast was good but slightly limited options. Location is excellent and the room was very clean and comfortable.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Modern, luxurious and quiet hotel with fantastic fitness area.
    • Leisure trip
    • Couple
    • Superior King Room with View
    • Stayed 3 nights

    No access to the "residents' pool", service at breakfast and restaurant very much depending on who you are served by.

    Fitness and Spa Facilities are great, Pool is also good but the "better" one is reserved for the Residents with apartments in the complex.

    Stayed in November 2023

  • Reviewed: 24 November 2023

    10
    Truly exceptional - fabulous in every way!
    • Leisure trip
    • Couple
    • Superior King Room with View
    • Stayed 8 nights

    The only comment is that the swimming pool was a little too warm!

    The room was lovely, with a very nice bed and bathroom and also had a great view. The breakfast was superb. The gym was the best equipped of any hotel we have ever stayed at. The outdoor pool was very good. However, the absolute stand-out feature was the fantastic level of service from the staff which was amazing and exemplary. Everyone was courteous, kind and helpful, always prepared to "go the extra mile" - nothing was too much trouble. They were all brilliant and a real credit to the hotel. We would say that the staff delivered a standard os service with a smile which was the best we have ever experienced in any country in the World.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    10
    Excellent option in Puerto Madero
    • Leisure trip
    • Couple
    • Superior King Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Ubication Staff Amenities Clean

    Stayed in November 2023

  • Reviewed: 13 November 2023

    10
    Excellent!
    • Business trip
    • Couple
    • Superior King Room with View
    • Stayed 3 nights
    • Submitted via mobile

    Room service took some time

    Not too big, nice view, good location - safe!

    Stayed in November 2023

  • Reviewed: 20 October 2023

    8.0
    A Delightful Getaway by the River
    • Business trip
    • Solo traveller
    • Deluxe King Suite with View
    • Stayed 12 nights
    • Submitted via mobile

    - I would have given the hotel a perfect 10 if the breakfast was better. It's very limited, mainly consisting of pastries, with very few diverse options. All the meat choices are pork, despite some guests not eating it. It would be nice to have options like beef or chicken sausages along with pork options, American pancakes, and cut vegetables for breakfast, etc - The only thing that really bothered me during my 12-day stay was that the hotel's restaurant is small, and at times, there were no available tables. Guests were left waiting, and on one occasion, I had to stand for half an hour, which was particularly difficult for me due to a leg condition. I travel extensively and can say that this doesn't happen in upscale hotels. Considering the hotel's popularity, they should provide waiting seats or options like numbering guests to avoid them standing in the middle of the restaurant. -The bed is comfortable, but an extra layer for added comfort, as mentioned by some previous reviews, would be a nice addition. - Other than these issues, I highly recommend this hotel for your stay, and I will be returning soon.

    -Fantastic hotel with an excellent location, surrounded by pharmacy, supermarkets, and numerous restaurants and cafes. - Additionally, the hotel is conveniently located near the Women's Bridge, providing an amazing view of the river, which adds to its overall appeal. I would choose to stay here again when I return to Argentina. -The hotel staff is exceptionally friendly and helpful. -The rooms, while not the epitome of luxury, are comfortable and new. They feel like your own apartment and come equipped with a microwave, and a small fridge with freezer, among other amenities. -Highly recommended.

    Stayed in July 2023

Showing 1 – 25

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