Lovely lady at reception who went out of her way to help us. Sorry I did not get her name. Good value for a decent room

Stayed in February 2024

N/A

Great staff. Betty and Sol are very nice and helpful. They made our stay comfortable. Will recommend to my friends and others.

Stayed in February 2024

Breakfast wasn't included and it looked like it wasn't being offered

Good location, very bland but perfectly acceptable. Actually paid 45% of Booking.com quote due to currency quirks

Stayed in November 2023

Water in shower was extremely hot, no cold water out of th

Stayed in November 2023

Lack of facilities in a hotel that costs more than in London. No food or drink other than the usual dreadful Argentine breakfast. Slimy pieces of ham and cheese. At least a decent fruit salad. Totally characterless.

Very clean. Room comfortable.

Stayed in March 2023

Incredibly friendly and super helpful staff. Very clean. Great views, quiet, and only a 5 minute walk to the Main Street. Convenience store and cafes nearby. Let us check in early after leaving our cruise shop which was much appreciated:)

Stayed in January 2023

value for money / location

Stayed in August 2022

It's up the hill so even if it's two blocks from main street, it can be challenging in the winter when it's full of ice. Walls are too thin and you can hear everything.

Good location, good breakfast, great staff.

Stayed in July 2022

I could hear cars and other guests from my room, but it might be the same in other hotels in Ushuaia due to the type of the constructions in the area

The rooms can get very warm with the radiators. Hot shower with good water pressure, which was so relaxing after a long day outside

Stayed in January 2022

Clean& quiet room. Very helpful staff

Stayed in December 2021

The breakfast is basic. It should include some juice, cheese and jam, but in general was good.

The staff is excellent. They took care of all our requirements. The bedroom is very comfortable, and the bathroom perfect, with whirlpool. The building is all brand new in a perfect location. Highly recommended.

Stayed in July 2021

The hill to go up to the hotel

Very clean

Stayed in April 2024

Very clean and comfortable. Reception staff could not have been more helpful.

Stayed in February 2024

Breakfast options were awful! At check-in we were told that we would have to pay a lot more to use a credit card (this was not indicated in our booking). The staff barely speak English. At check-out we had to wait for a staff member to go check our room first -- not sure if they thought we might steal something or have forgotten something, but that has never happened to me or my spouse in 40 years of travelling.

Was a cheaper central option than many other hotels. We were allowed a late departure of 1 hour.

Stayed in January 2024

location, front desk personnel at check in and check out

reception and follow up response terrible

Stayed in December 2023

None.

Staff are so kind and helpful, apartment comfortable, clean, and well organized. I really recommend.

Stayed in April 2023

Betty in front office / reception plus all other support staff are excellent / fantastic

Stayed in April 2023

Kind and friendly staff. Betty at the front desk was very kind. Ilario the driver was also great.

Stayed in March 2023

The owner was very helpful and did everything to help me find a currency exchange. I had olny Chilian pesos, and most of the currency exchanged only dollars and euros. She called all currencies exchange stores in town and found for me one which was very close to the hotel. The manager of the hotel was very professional and also very resourceful. He helped me to rent a car and it took him only a few minutes. Amazing helpful people. If you travel on your own for sure they will help you so you can feel safe and welcome.

Stayed in February 2023

great location, exceptional staff, and great breakfasts

Stayed in January 2023

breakfast was just ok.

location was great.

Stayed in February 2023

Very clean and comfortable with a great staff.

Stayed in January 2023

plastic pillows & mattress cover; dining chairs covered in plastic also no extra blanket, freezing room double bed requested, 2 singles provided extremely poor breakfast; kettle to boil for tea, whole fruit, no yogurt or muesli; no eggs; no staff assistance for anything room not cleaned for 2 night stay asked for laundry service, maps, advice on what to do, nothing given or a response provided exchanged money & received ripped usd notes back that no other hotels would accept in Argentine/Chile we were the only people staying in the hotel but there were many other people coming & going throughout the day & night there inexperienced staff & thoroughly awful, expensive, & unacceptable experience out of my 3 months in South America

location

Stayed in July 2022

i cannot stress this enough -the staff at front desk are untrained and unskilled - they do not seem to speak neither Spanish nor English. Not only they were rude to us but also out of place and disrespectful i booked 2 rooms and got called in the middle of the day by them asking me if i could do them “a favor” and surrender one of the rooms (that i had already paid 50% for) as they were double booked. i said i would rather not and they proceeded to ask me WHY had i booked two rooms. i have never been treated with this level of rudeness / unprofessionalism.

facilities are basic but new

Stayed in February 2022