Nothing

This is a gem in the middle of the city and in walking distance to Central station, trams and buses

Stayed in May 2024

Overall we thought there was little room for improvement and will definitely choose to stay again. The only negative feedback would be that the corridors leading to the rooms look a little tired - aesthetically these areas of the hotel could do with some work

The bed was super comfortable and we loved that the windows opened for fresh air. The staff were all very attentive and friendly, particularly who checked us in. The hotel is in the perfect location close to great restaurants and shops, the light rail and the Horden Pavillion.

Stayed in May 2024

A bit limited on room service food and free water in the room, but it is boutique and everything else was phenomenal.

Stunning property, we stayed in the Lizzy room, which was just gorgeous. Looks exactly like the pictures. Unique and beautiful decor. Amazing double shower and tub. Comfortable bed. LOVED the breakfast - simple fruits, yoghurts, granola, bagels and breads to toast with jams, cream cheese and butter; OJ and coffee. Beautifully done with high quality selection. Rooftop is great to sit with a drink, staff are great. A real hidden gem in the heart of Sydney. Looking for an excuse to stay again!!

Stayed in April 2024

Very impressed by this property, location, fit out and the staff were all outstanding. Will definitely stay again.

Stayed in May 2024

I didn't like that there were no gluten free options at breakfast.

The guy at the front desk is brilliant - so helpful!

Stayed in May 2024

Lachlan absolutely makes this place a Vibe, 202 need to keep him because if they don't I'm sure they'll loose alot of customers. That dude legit made our stay perfect, so friendly and warm and just a very welcoming dude!

Stayed in May 2024

Helpful friendly staff. Always someone at reception. Clean, funky little place at a great location for walking or transport.

Stayed in May 2024

Can’t fix it but room , though fully fitted out nicely , is small. If a couple were travelling with large cases it would be uncomfortable. Perfect for overnight or weekend for singles or couple.

Staff were very charming, knowledgeable and helpful. Great coffee and useful light breakfast in lobby was complimentary and useful. Security locks worked well , its a safe haven

Stayed in May 2024

Surry room has clear (instead of frosted) glass doors for its shower area.

Interior decor, location and cleanliness of the room. Gold class Guest services - gave my friends and I excellent food recommendations. Actual room is exactly as shown on the photos.

Stayed in May 2024

Room quite small

Friendly staff Good continental breakfast Comfortable room

Stayed in May 2024

Nil

Fresh, clean decor; friendly staff , filtered still and sparkling water on demand!

Stayed in May 2024

warm croissants as an option for breaky

Amazing ambience, service and comfort with style. Great cocktail menu. Love the sitting area outside with fairy lights. The coffee and OJ was perfect, best that i have had in very long time. Will def stay again soon.

Stayed in May 2024

That I didn't stay more nights.

Everything from the check in with the amazing staff, the comfort and decor of the room. Exceptional cleanliness of the room and bathroom. The facilities and free breakfast. It was perfect.

Stayed in March 2024

No information in the room about the room and how to use devices ie lights, air con, tv

Very friendly and helpful staff Lovely room

Stayed in May 2024

?

On line

Stayed in May 2024

Location, decor, staff everything was fabulous could not fault it.

Stayed in May 2024

Lovely room, I booked The William. It had its own large balcony which got the sun most of the day - would definitely recommend booking this room vs. any of the others. Getting a room like this, with outdoor space in such a good location is hard to find in Sydney. Everything else was spot on; decor, breakfast, location, staff etc.

Stayed in May 2024

Staffs were professional, attentive and friendly. Building situated in a convenient location, close to bus stop and Central station. An unexpected simple but very satisfying breakfast with coffee made to order included with our stay.

Stayed in May 2024

Would have given it a 10/10 if it had parking included that didn't cost the earth - paid $69 to park overnight in the suggested parking station : (

Staff were incredible, exceeded expectations, couldn't have been more helpful and friendly - bed was ridiculously comfy - quiet as especially surprising when you think it is in the middle of the city! - lots of choice for food and a simple and tasty breakfast included! Would have given it a 10/10 if it had parking included that didn't cost the earth - paid $69 to park overnight in the suggested parking station : (

Stayed in May 2024

Only issue; breakfast. It was just pastries fruit and yoghurt. I'm gluten intolerant and was hoping for hot breakfast.

Everything was excellent.

Stayed in May 2024

Nothing- we loved it.

Charming boutique hotel in the heart of Surry Hills. The staff was also super friendly and helpful- we will definitely be back!

Stayed in April 2024

Nothing

Interior design, friendly staff, location

Stayed in April 2024

The Staff at the front desk were so happy to please and made us feel at home but very special.

Stayed in April 2024

The breakfast hit the spot - yummy yoghurt and great coffee. The bed was comfy and the room suited us perfectly.

Stayed in April 2024