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Reviews of 28 Hotel 3 stars

28 Regent Street, Sydney CBD, 2008 Sydney, Australia

#178 of 325 hotels in Sydney

Guests' Choice

Review score

Based on 1176 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 15 May 2024

    8.0
    I was so busy at the time I am saying there, I didn't get enough time to enjoy my time with you.
    • Leisure trip
    • Solo traveller
    • Small Double Room - No Window
    • Stayed 3 nights
    • Submitted via mobile

    Of course, I like tea

    Do you have breakfast, I don't think you have it, because I didn't get any breakfast in hotel, or you mean you will be having breakfast in future. Every thing is good. Thanks.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Overall our stay was pleasant and easy. Location is perfect and staff were friendly and helpful.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    I thought the rooms were a little stuffy and needed a window that could open for fresh air.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Double Room - No Window
    • Stayed 1 night
    • Submitted via mobile

    I loved the idea of the coffee machine and the morning refreshments in the reception area. Although very close to the Sydney Central, the hotel is located in a street without too much noise from outside.

    Stayed in April 2024

  • Reviewed: 11 May 2024

    7.0
    Convenient, well priced, and fantastic staff. Happy to stay here again.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    The showerhead was rain style in our room, not my preference but it will depend on personal taste. No power outlet close to where microwave was stored. Would have had to move it to use it, but we didn't need to use it.

    Being able to find a room with two single beds in the same room was a delight. It's nice to be able to share a room without having to share a bed. The room was comfortable and we had no complaints. The location in the centre of Sydney close to the train station was amazingly convenient.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    9.0
    Over all a great place. Good location.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There is only one slow elevator and you can’t use the stairs.

    The coffee machine, the staff, the location are all amazing

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    A great one night stay close to the city. Very helpful staff who arranged an airport transfer for us at short notice. Wo
    • Leisure trip
    • Solo traveller
    • Small Double Room - No Window
    • Stayed 1 night
    • Submitted via mobile

    Great location, close to central station. Beautiful reception area with welcoming and helpful staff. Awesome free coffee available 24 hrs.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Good place to stay in sydney.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 10 nights
    • Submitted via mobile

    The toilet door is designed without a lock. Im not confortable with it.

    The property is very accessible to train station, bus station and even light rail.The area is surrounded by restaurants, coffee shops.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Good for a first night after a long flight
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Most was good, but one hears every single door opening and closing on the same floor

    Well kept, nice and friendly people

    Stayed in March 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    It was in a good location, less than a 10 minute walk to central station

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Small Twin Room - No Window
    • Stayed 3 nights
    • Submitted via mobile

    Location and staff

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Good and clean
    • Business trip
    • Couple
    • Small Double Room - No Window
    • Stayed 3 nights
    • Submitted via mobile

    Air con and water pressure

    Price

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    A tidy and comfortable place to stay in Sydney CBD for a reasonable price.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Elevator was slow and creaky!

    Smallish but spacious enough for two. Comfy bed. Great central location. Surprised with free grab and go breakfast daily!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Overall, its a good hotel. 😊
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I can hear people talking from another room.

    I like the location, near to Central Station. Staff are nice and was able to discuss about the hotel.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Value for money for the stay, but a precious gem for havign such friendly and dedicated staff.
    • Leisure trip
    • Solo traveller
    • Small Double Room - No Window
    • Stayed 3 nights

    The only thing I didn't like was that the bed felt very hard and you could feel the springs. It did remind me of staying at a grandparents place and using their spare bed, so that was a little nostalgic. The remote took a bit to respond when pressed, but that could be because the batteries were old.

    The location is very close to the train station (about a 10 minute walk), which makes it very ideal, it's also in a quiet area of Sydney. The room was quite spacious and had a desk, chair and double bed, the bed was rather uncomfortable, but for the price and location I really can't complain. The bedding and pillows were clean and stain free, and the towels were soft and fluffy. There was plenty of toilet paper in the bathroom for the stay, and the towels were replaced daily. There were plenty of lights, including 3 lamps and 1 overhead light. The staff were friendly and helpful, letting me know when breakfast was, etc. They provided free fresh fruit 24/7 in the lobby for guests, which was a pleasant experience. When walking to the front desk, I never had to ding the bell to get their attention, they would just appear as I stood in front.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No possibility to turn off the AC or open the window in our room (has a central control for the whole building), so that the air was very dry

    Good location, friendly and helpful staff, and the free coffee machine is a really nice service!

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Definitely could use a freshen up. Mould in bathroom grout etc.

    Location is superb.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Great for short Sydney stopovers
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    Air conditioner. Room a bit small. Plastic container waste for toiletries not eco friendly.

    Breakfast was a bonus. Good all day coffee. Convenient location. Great staff.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The lift is a bit creeky

    Was perfect for our requirements

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No wall socket outlet for microwave and kettle

    Nice hotel. Location good.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Great location, comfortable and good value.
    • Leisure trip
    • Family with young children
    • Small Twin Room - No Window
    • Stayed 3 nights
    • Submitted via mobile

    The room was cold as the air conditioning couldn’t be turned off or lowered.

    The bed was comfortable, the shower was lovely and the pastries, cookies, hot drinks machine and chocolate eggs were a lovely touch.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Great!
    • Leisure trip
    • Solo traveller
    • Small Double Room - No Window
    • Stayed 4 nights
    • Submitted via mobile

    Free coffee and biscuits. Location, close to central station

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Needs a fan in the bathroom!

    Great location, comfortable room, clean!

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Pleasantly surprised by exceptional service.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really, aside from usual difficult hotel room power point placements.

    Situated close to Central Station, top of George St, the main street. Hotel and room is no-frills but very clean. Bed and pillow possibly the most comfortable I have ever come across in a hotel. Couldn’t believe it. Reception check in and check out quick and easy; the desk people were lovely and incredibly obliging. The guy actually said good morning Deb when I was at the coffee machine. That’s another thing. A Nespresso coffee machine in the lobby! And various complimentary snacks, pastries, cookies. What?! Sets this hotel apart. Also the quiet good manners of staff really was outstanding. Would definitely stay there again. Don’t know if the shuttle driver guy who took me to the airport is associated with the hotel but he too was unbelievably well mannered and courteous. Great choice if so.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    Aircon very noisy

    Stayed in April 2024

Showing 1 – 25

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