549 Esplanade, Urangan, 4655 Hervey Bay, Australia
#21 of 59 hotels in Hervey Bay
Guests' ChoiceBased on 63 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.2
Staff
9.2
Value for money
9.0
Free WiFi
2.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 1 May 2024
Grant
AustraliaAll rooms were up stairs
Excellent room, great beds. Coffee machine and enough to make breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Furner
AustraliaNothing
Everything
Stayed in April 2024
Reviewed: 28 April 2024
Rosa
United KingdomNothing
Amazing apartment, so easy to check in, lovely facilities and clean and owner left a lovely breakfast!
Stayed in April 2024
Reviewed: 25 April 2024
Allison
AustraliaHard floors need up dated but that’s been picky. Instructions for code needs to be clearer eg remove the full stops btw numbers,
It had everything we needed. Great selection for breakfast & drinks. Nice location. Clean & comfortable.
Stayed in April 2024
Reviewed: 23 April 2024
Suellen
AustraliaSpotless and very quiet .
Stayed in April 2024
Reviewed: 21 April 2024
Sue
AustraliaThere was very little we did not like. Probably only that the property was hard to find in the dark. Also in the instructions to open the property we missed that we were in unit D and tried all the key safes that had a key. Very dark around the property particularly in the rain.
We liked the decor, comfortable beds, selection of breakfast foods.
Stayed in April 2024
Reviewed: 15 April 2024
Sonja
AustraliaIt's just a personal thing for me, but I don't have a great back; so the bed was too firm for me and the pillows too soft. That's all.
Location, style, features, homely feeling, parking, size of apartment, brekky pack, security, value for money.
Stayed in April 2024
Reviewed: 10 April 2024
Caroline
AustraliaApartment was clean, and the breakfast provided was more than sufficient with a good range of items to choose from. Apartment is in a good location and the instructions provided by the owner were very clear, allowing easy access to the complex.
Stayed in April 2024
Reviewed: 10 April 2024
Luke
AustraliaThe apartment was clean with enough space. The breakfast provided in the apartment was fresh and had good variety. Location is good, owner sent good instructions on how to access the complex.
Stayed in April 2024
Reviewed: 7 April 2024
Katharine
United KingdomNothing
Lovely flat - easy to find and not far from the pier. Having food gor breakfast provided was a great bonus. Lovely comfy beds and a great shower.
Stayed in April 2024
Reviewed: 7 April 2024
Julie
AustraliaNothing
It was like home but a bit more upper class
Stayed in April 2024
Reviewed: 5 April 2024
Ken
AustraliaThey need hooks to hang towels clothes ect
Breakfast was great easy walking to some hot spots pub near by beach across the road secure parking
Stayed in April 2024
Reviewed: 1 April 2024
Lyka
AustraliaNone
I was surprised that they provided self serve breakfast. Did not expected that.
Stayed in March 2024
Reviewed: 31 March 2024
Deborah
AustraliaI flew from Sydney to Hervey Bay to catch up with my girlfriend for a night. We booked the 549 luxury apartments because it was a great price and fab location and suited us because it was 2 bedrooms. It was so clean and the beds were comfy and it was beautifully furnished. We arrived on Easter Saturday and the hosts had a Lindt bunny and Easter eggs on each of our pillows. They also supplied complimentary breakfast rations including juice, eggs, fresh bread and cereal, plus coffee pods. We had air con, a huge tv, water views and a private outdoor area on the balcony where we sat and enjoyed the view. Being on the Esplanade meant we had the beach and a zillion cafes to choose for dining options. To top it off there was car parking and private accommodation access behind security gates. The staff were friendly and I would absolutely recommend you stay at 549 in the future. We absolutely loved it !! Thankyou 🌺
Stayed in March 2024
Reviewed: 22 March 2024
Norma
AustraliaDryer didn’t work
Fantastic
Stayed in March 2024
Reviewed: 21 March 2024
Lynne
United KingdomThe walls are painted brick which didn’t have a good feel about the place
Beds were comfy and sea view
Stayed in March 2024
Reviewed: 17 March 2024
Mary
AustraliaGreat customer service and communication. Place was clean and new. Best location.
Stayed in March 2024
Reviewed: 15 March 2024
Steve
AustraliaCleaning could have used the same attention to detail that the property has. Wrong Toilet seat fitted or not fitted, felt like we were in danger of loosing something every time we sat. The property has had a lot of effort put in to cover all need, but I think for the price I could have stayed somewhere with pool and facilities. Felt like there were a lot of security cameras.
A great deal of effort has been put in to make your stay comfortable. A lot of extra touches that are well thought out and help add to an enjoyable experience. Nice out door seating and lighting. Large TV and nice breakfast optionsn
Stayed in March 2024
Reviewed: 10 March 2024
Kathy
AustraliaNo aircon in bedrooms just living area. One pedestal fan. Bedrooms were stuffy and no screens so couldn’t open windows.
Position and security We were able to check in earlier.
Stayed in March 2024
Reviewed: 6 March 2024
Ronnie
AustraliaNothing
Nice spot for a nights getaway
Stayed in December 2023
Reviewed: 28 February 2024
Jye
AustraliaOnly small thing I could offer for improvement, the entry gate to carpark, having to stop on the side of the road and jump out to enter code on entry in a busy location would be good if a remote to open it for convenience and safety would be helpful, but not a huge deal.
Easy instructions on entry, on arrival the hosts had left some eggs, milk, bread, juice and cereals which was awsome with a little one saved running around. The room for value for money was fantastic, clean, comfortable good amenities and in a great location. All in all a very enjoyable stay. Thanks again
Stayed in February 2024
Reviewed: 25 February 2024
Gail
AustraliaNo pool Hot bedroom - there was a fan but hard to sleep with it going allnight- it was bloody hot
Loved it But .....needs air con in bedroom Needs a pool Beautifully appointed Comfy bed Great breakfast Great lil balcony nook Good laundry
Stayed in February 2024
Reviewed: 6 February 2024
Odette
AustraliaThe bathroom window was broken and one of the louvred was missing allowing, neighbours to see through into the shower.
The decor was great. Fantastic use of the space.
Stayed in January 2024
Reviewed: 5 February 2024
Lisa
AustraliaUnfortunately there is no air-conditioning in the bedrooms. It needs them or at least ceiling fans. There is a high powered fan that we set up in the kitchen side to blow the air-conditioning into the bedrooms, but you need to leave your doors open.
We liked the layout and is a good use of space. I was worried about the hardness of the bed but it was really comfortable 😊 The security and position is great too. We didn't use the free breakfast but was a good selection. Unfortunately there was no milk supplied.
Stayed in February 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content