3 Grazier Lane, 2617 Canberra, Australia
#11 of 45 hotels in Canberra
Guests' ChoiceBased on 3020 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.8
Staff
8.8
Value for money
8.5
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 January 2024
Sherin
AustraliaOne of the wine glasses broke in my mouth without any cause
Great location, facilities and size and cleanliness of room
Stayed in January 2024
Reviewed: 31 December 2023
Sue
AustraliaPet friendly
Stayed in December 2023
Reviewed: 30 December 2023
William
AustraliaGreat location, terrific facilities and amenities. Modern property.
Stayed in December 2023
Reviewed: 30 December 2023
Rodger
AustraliaDisappointing Restaurant was not operating .Couldn't get breakfast anywhere !
Good location and good club with facilities across the road !
Stayed in December 2023
Reviewed: 29 December 2023
Teresa
AustraliaThe 2 bedroom apartment was so small for a family of 5 and all carpet for the dining area.
Location was good, close to woollies!
Stayed in December 2023
Reviewed: 28 December 2023
Meg
AustraliaLocation was ideal, everything is at your fingertips. The layout of the room was perfect and beds were very comfortable.
Stayed in November 2023
Reviewed: 27 December 2023
Patricia
AustraliaLiquid soap but no face washers.
Room was comfortable
Stayed in December 2023
Reviewed: 23 December 2023
Axel
AustraliaThe washing machine, hard to use and made our clothes smell funky
The bed was comfy
Stayed in December 2023
Reviewed: 22 December 2023
Harris
AustraliaMy family and fur baby were happy.
Stayed in December 2023
Reviewed: 22 December 2023
Lauri
AustraliaUsed condoms in my bin
Modern and stylish. Very comfortable bed. Pool, spa & sauna facilities were exceptional
Stayed in December 2023
Reviewed: 19 December 2023
Ball
AustraliaBreakfast was not the best
Local to good food. Good pool and sauna
Stayed in December 2023
Reviewed: 17 December 2023
Kim
AustraliaOur room was spacious and we had a lovely view over the pool area The hotel had a nice pool and outdoor area Extra items for sale in reception were reasonably priced and very convenient
Stayed in December 2023
Reviewed: 16 December 2023
Joanna
AustraliaNo soap! And I forgot to ask at the front desk.
Great layout, compact yet spacious. Great curtains and bed was very comfy. $10 pantry voucher was a lovely surprise.
Stayed in December 2023
Reviewed: 14 December 2023
Karen
AustraliaYour car parking arrangements you sold me a hotel car park, and upon trying to find a car park in the evening in the hotel section that I paid for there was not a car park to be had. I was told to park in the public parking area by the front desk attendant. I feel I paid for a car park in the hotel section but you are over selling them if you have 60 parks then that’s all you can sell why should I pay you for public parking . I feel a little ripped off over this. And I believe your practice are wrong .
There seriously was nothing not to like about this staying.simple to book and check in and out and being pet friendly is just brilliant
Stayed in December 2023
Reviewed: 12 December 2023
Lena
AustraliaLocation staff adjoining restaurant
Stayed in December 2023
Reviewed: 12 December 2023
Angela
AustraliaThe location was great with all the amenities we needed within walking distance. Staff were courteous, room clean and comfortable.
Stayed in December 2023
Reviewed: 10 December 2023
James
AustraliaThe bathroom feels very hospital rather than comfortable
Large spacious room, great bed
Stayed in December 2023
Reviewed: 10 December 2023
The restaurant service and flavors could use some improvement.
On the arvo of December 8th, the front desk legend who sorted our digs was tops. She was the most ripper with her service throughout our stay.
Stayed in December 2023
Reviewed: 5 December 2023
Rod
AustraliaPre online check in is a waste of time as was repeated at reception. Also requires prepayment which then rules out any chance of free parking. Something we have been offered previously. Also possible to park for less than advertised rate in non hotel parking on weekends. In house restaurant not open on Sunday night. Not a big deal as other eateries nearby.
Location is convenient to shops and restaurants. Also close to Lake. Rooms are well appointed if a little on the small side unless you are upgraded. Nice lap pool and gym.
Stayed in December 2023
Reviewed: 4 December 2023
Annie
AustraliaThe bathrooms sinks could have been cleaned better. The area under the sink stopper was very dirty.
The signage, the rooms, location, the kitchen area.
Stayed in December 2023
Reviewed: 2 December 2023
Roland
AustraliaThe corridors are long, I mean really long. For someone with difficulties in walking, this could be a bit of a problem, although some rooms close to the lifts are available. CO2 measurements during the stay revealed that the room's ventilation did not receive a high enough amount of fresh air to keep the air quality within the Australian standard range (<800ppm). Rather, air from the room seemed to be recycled. This should be fixed.
Abode Belconnen is excellently located near the Belconnen Town Centre, Lake Ginninderra, the CISAC pool complex, the University of Canberra, etc. The rooms are well-appointed. Having a separate bedroom that can be closed off to the living area is a bonus. A small supermarket is right across from the hotel. There are also coffee places and restaurants nearby.
Stayed in September 2023
Reviewed: 30 November 2023
Jade
AustraliaThe shower floor is flat causing heaps of water to exit the actual shower.
Comfiest bed ever and nice and modern with lovely staff!
Stayed in November 2023
Reviewed: 28 November 2023
Grant
AustraliaGood location and excellent rooms
Stayed in November 2023
Reviewed: 25 November 2023
Kara
AustraliaI would have liked more communication from staff when we were evacuated due to the alarm. No-one knew the cause and it was a bit off putting.
Close to uni and supermarket were a bonus. Clean comfortable accommodation.
Stayed in November 2023
Reviewed: 25 November 2023
Anna
GermanyBit noisy (guests). Parking is a little bit tricky.
Nice room, good AC, big comfy bed.
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content