14 Kennedy Street Kingston, 2604 Canberra, Australia
#20 of 45 hotels in Canberra
Guests' ChoiceBased on 993 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.3
Facilities
8.3
Staff
8.4
Value for money
8.1
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 December 2022
Corinne
AustraliaThat at check in we had to pay $15 a day for parking. This should have been included.
Stayed in December 2022
Reviewed: 6 December 2022
Ebony
Australiaonly one milk carton and no hot chocolate sachets available in room. I don’t drink coffee or tea so not much variety
first night was uncomfortable due to noise and aircon setting not working correctly. the reception staff were very accommodating and moved me straight away to a different room
Stayed in December 2022
Reviewed: 3 December 2022
Kim
AustraliaEverything was great!
Great location walking distance to shops and restaurants and not too far from the foreshore.😊
Stayed in December 2022
Reviewed: 21 November 2022
Tony
AustraliaThe driveway is just very poor with a steep incline and bitumen deposit next to it. unable to see at night in rain and significant damage to car drink g into the car park driveway. should be fixed asap.
great location, clean, comfortable and friendly helpful staff.
Stayed in November 2022
Reviewed: 14 November 2022
Ida
AustraliaIt would have been good if the room could have been available earlier although I am aware that the check in time is at 2.00 pm.
The location was excellent and close to shops and restaurants.
Stayed in November 2022
Reviewed: 13 November 2022
Courtney
AustraliaUncomfortable beds. My partner and I couldn't sleep the whole night. Pillows were was to big
Nice looking room. Updated room and appliances. Area was close to the main attractions
Stayed in November 2022
Reviewed: 28 October 2022
Madonna
AustraliaI did find it odd to have laundry and dishwashing materials when there was clearly no laundry or kitchen. Extra hangers would be good.
I had stayed at the Narrabundah Abode so my expectations were low. The facility was cleaner, the bed was comfy, housekeeping so much better and was what I expected from a hotel. I was given a nice picnic blanket as a gift, and provided with exceptional after hours support when I lost my key card.
Stayed in October 2022
Reviewed: 27 October 2022
Felicity
Australiaworking out the chrome cast
check in was super easy
Stayed in September 2022
Reviewed: 24 October 2022
Margaret
AustraliaLike just about every hotel these days, the bed is made up with a doonah between sheets. This is never particularly comfortable, especially when the weather is warming up. The in-room option of a cotton blanket would be great!
Location is great. Room comfortable and well equipped with a pleasant outlook. Close to shops and dining options. Parking is underneath and reasonably priced, but plenty of street parking around as well.
Stayed in October 2022
Reviewed: 23 October 2022
Debbie
AustraliaWe were able to take the dog
Stayed in October 2022
Reviewed: 18 October 2022
Jane
AustraliaN/A
We were joined by friends and family and were all very happy with the hotel. It offers good, honest and clean accommodation in a great location.
Stayed in September 2022
Reviewed: 15 October 2022
S
AustraliaNo parking ( only paid parking ?
location
Stayed in October 2022
Reviewed: 3 October 2022
Shani
Australialocation
Stayed in September 2022
Reviewed: 27 September 2022
Estelle
AustraliaDidn't realise that I needed to pre book a parking spot which was one of the criteria for me choosing to stay here but managed to find a non metered parking spot 2 blocks away.
Location is excellent and can easily access galleries, city, floriade as well as plenty of local eating and shopping options to accommodate all budgets and needs. Plus staying alone feel very safe.
Stayed in September 2022
Reviewed: 26 September 2022
Susan
AustraliaEverything was great.
The staff were friendly and helpful The room was clean, with a very comfortable bed Kingston circuit is great in the evenings (bars / restaurants are right outside the front door).
Stayed in September 2022
Reviewed: 17 September 2022
Ann
AustraliaNeed to have two towels for each person so have one for hair drying after shampooing.
Ate breakfast at two different local cafes both with very tasty menus. No wonder both very popular.
Stayed in September 2022
Reviewed: 8 September 2022
Byrne
AustraliaBathroom was dirty. Bath towel had blood on it.
Location
Stayed in September 2022
Reviewed: 6 September 2022
Gail
AustraliaNo comments
convenient check in process and good coverage by staff at reception including being responsive. Close to business meetings and good location for access to food and dining outlets. Nice clean and comfortable room.
Stayed in September 2022
Reviewed: 23 August 2022
Jeff
Australiapillows a bit big for me
Great location for Manuka oval and shops food drinks
Stayed in August 2022
Reviewed: 23 August 2022
Anne
Australiahad to ask reception for fresh towels as ours were taken and not replaced, glad we realised while reception was maned
close to shops and bars
Stayed in August 2022
Reviewed: 18 August 2022
Shane
AustraliaWIFI Connection was poor
Location was great
Stayed in August 2022
Reviewed: 16 August 2022
Nikki
Australiaheating
location
Stayed in August 2022
Reviewed: 9 August 2022
Paul
AustraliaTo be honest it was a little expensive but not over the top...I would have expected maybe $180 - $200 but I paid $223...I would stay here again though
it was easy to find convenient location, plenty of restaurants nearby appreciated the Pantry voucher
Stayed in August 2022
Reviewed: 7 August 2022
Megan
AustraliaNothing, but wish they had 2 space pillows instead of one
lovely staff, great location and very clean & comfortable room
Stayed in August 2022
Reviewed: 18 July 2022
Sheridan
AustraliaStaff were a little unhelpful and disinterested. No large bins on site.
Great location. Great ammenities in room including washer/dryer and microwave. great heating for chilly Canberra.
Stayed in July 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content