223 - 227 Esplanade, 4870 Cairns, Australia
#74 of 75 hotels in Cairns
Guests' ChoiceBased on 2301 hotel reviews
5.6Cleanliness
6.3
Comfort
6.4
Location
7.6
Facilities
5.8
Staff
7.0
Value for money
6.4
Free WiFi
6.1
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End of dialog contentReviewed: 6 September 2023
Princess
Australia. Staff-receptions are not friendly. Only one lift is working. Doesnt tell you about swipping in the lift.
The location and the price
Stayed in August 2023
Reviewed: 4 September 2023
George
AustraliaNo Phone in room to call reception
No all food Was cold. Need more heat in baimarine.
Stayed in September 2023
Reviewed: 3 September 2023
Jane
Australiachipped furniture, tacky decor
proximity
Stayed in September 2023
Reviewed: 1 September 2023
Monica
AustraliaNeeds some repairs
Closeness to everything
Stayed in August 2023
Reviewed: 31 August 2023
Davie
AustraliaLocation and outlook over ocean
Stayed in August 2023
Reviewed: 30 August 2023
James
AustraliaFixed timber shutters restrict view by 2/3. Hopeless for a waterfront hotel. Adjoining door to room next door allows noise
Good location except close to flight path
Stayed in August 2023
Reviewed: 30 August 2023
Judith
AustraliaRoom was very stale spelling on entry - we had to open balcony door for quite some time. Hard to fill up kettle from sink.
beautiful view. Room needs updating as it was probably a very classy hotel in its day. Shower good!
Stayed in August 2023
Reviewed: 29 August 2023
Lauren
AustraliaI didn't receive the ocean view room that I paid for. Was a let down.
Stayed in August 2023
Reviewed: 29 August 2023
Purcell
AustraliaBeds were uncomfortable and the pillows need attention
It was a lovely view quite and relaxing
Stayed in August 2023
Reviewed: 28 August 2023
William
AustraliaBit old Bottle shop never open No vending machines Shops were a fair way
The view
Stayed in August 2023
Reviewed: 27 August 2023
Lindy
AustraliaThe Hotel was very clean
Stayed in August 2023
Reviewed: 25 August 2023
Nathaniel
LiechtensteinOutdated rooms, no really clean in some corner of the room
Breakfast
Stayed in August 2023
Reviewed: 23 August 2023
Annette
AustraliaOnly one lift was working the whole time- sometimes we waited 20 minutes for the one lift that was being used by cleaning staff as well.
The location was great - my brother was in hospital and it was walking distance.
Stayed in August 2023
Reviewed: 22 August 2023
Janet
AustraliaIf you don't have a car the hotel is about a 25 minute walk along the esplanade to the main eating and shopping area.
I was on the 9th floor with a mountain view room with balcony. Beautiful view. The room was large with comfy beds.
Stayed in August 2023
Reviewed: 20 August 2023
Belinda
AustraliaLifts weren't always reliable Buffet dinners were never available which they advertised . That was very disappointing. Its false advertising to say they do. The beds were so hard to sleep on like concrete. . Staff very hard to understand.
How clean it was.. Location is fantastic Buffet breakfast was lovely. Very old motel but very clean. Very cheap accommodation
Stayed in August 2023
Reviewed: 15 August 2023
Trudi
Australiathe room smelt musty and a little damp
beds were comfortable, location was good
Stayed in August 2023
Reviewed: 15 August 2023
Janet
AustraliaRequires an update and they seem to have a mould issue which from the notices they are trying to address, musty smell in foyer , but room seemed ok, couldn’t adjust the air conditioner which might be so they can address the mould issue
Accessibility
Stayed in August 2023
Reviewed: 14 August 2023
Jackie
Papua New GuineaOld fashion
Great view
Stayed in August 2023
Reviewed: 11 August 2023
Elsa
AustraliaOlder building with renovations in progress.
Great view.
Stayed in July 2023
Reviewed: 9 August 2023
Joanne
AustraliaThe room and hallways smelt damp and the hot water ran out in the shower.
The view was great. The breakfast was good. The staff were friendly and helpful. The location was excellent.
Stayed in July 2023
Reviewed: 4 August 2023
Sam
AustraliaAir conditioning was freezing, we had it turned up to "30" on the dial, and there was no way it was that warm. Also being forced to have it on all of the time was very disturbing, and a terrible waste of electricity. Wifi was rubbish in the evenings when everyone was using it.
I knew it would be fairly basic for the price, and that was the case. Overall it was a little drab and run down, and further away from restaurants than I was expecting (that was my fault for not checking properly). Given how much we paid, it was fine. It's a pity the restaurant on site was so bad (according to the reviews). I was too scared to risk trying it.
Stayed in July 2023
Reviewed: 4 August 2023
Kerry
AustraliaBalcony door would not lock.
Room was good, well looked after.
Stayed in July 2023
Reviewed: 31 July 2023
Tarrah
AustraliaThere was someone else’s hair on the pillow.
It suited my needs
Stayed in July 2023
Reviewed: 29 July 2023
Kathy
AustraliaLots of dirty people lurking around hotel. Felt kinda creepy.
It’s ok, nothing to write home to mum about. Looks like a place for homeless people to stay at. Grab a car spot straight away if your driving. Spots go quick. It was ok, clean, good place to just sleep for one night. No more than that!.. we’re getting spoilt in Vietnam rite now with hotels way cheaper. But we chose as close to airport on our way out for a real holiday!
Stayed in July 2023
Reviewed: 28 July 2023
Isabelle
AustraliaI wish we could order a simple breakfast instead of a $20 buffet but there was a good sized fridge in the room and a kettle so we organised our own breakfasts !
Comfortable bedding, nice view on the mountains, very clean room and bathroom. Everything in the hotel is a bit dated but the room was nice and silent, and the staff was very nice and welcoming.
Stayed in July 2023
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