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Reviews of Mercure Launceston 4 stars

3 Brisbane Street, 7250 Launceston, Australia

#21 of 36 hotels in Launceston

Guests' Choice

Review score

Based on 888 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 19 April 2024

    8.0
    Nice hotel on a hill
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Had a lovely park right across the road that you could wander around in. A couple of pubs not too far for meals.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 1 night

    I didn't like that I had to get out from under the water in the shower to access the body wash and shampoo etc. I think this is in a bad position. I realise this is difficult to fix but it is a bad set up.

    The staff were very friendly and helpful. The room was clean and comfortable.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Convenient hotel for a short stay located in the city centre
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    Our room was located next to the main road, so it was a bit noisy. Also the pillows were not comfortable for us.

    The hotel was central to the city centre and within walking distance to several landmarks of Launceston.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Convenient, reception staff friendly
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Fan in bathroom needed cleaning

    Close to the local Park/gardens

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Good location across from City Park with comfortable room
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    City view room was a bit loud at times. There is a note next to provided earplugs saying “some people like the sound of the city…”. I grew up in a city on a main road near an industrial area, with trucks passing frequently, and traffic noise wasn’t as noticeable as this. At times it was as if there was no window. On one night a car went past several times around 3am with horn blasting. Fortunately I am not too bothered by noise, and prefer it to silence, but for others who may be hoping for a relaxing night’s sleep, it’s best to know it may be a little more than just some city noise.

    Clean, comfortable, central location. Reception staff polite and helpful.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights

    Bathroom a tad small

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Great would definitely book again
    • Business trip
    • Group
    • Superior Queen Room
    • Stayed 1 night

    Evening meal at restaurant wasn't the best for the price.

    Location was great and room was very comfortable

    Stayed in February 2024

  • Reviewed: 21 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The staff and the beautifully renovated room made our stay. She’s an older hotel, undergoing soft (quiet) renovations; located directly across from the city park … The parking is limited, but the hotel has addressed the need with an additional lot nearby. The restaurant is very popular with locals, so the food must be good. We’d definitely stay again.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Nice comfy
    • Business trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking was a bit difficult up the hill

    Over looking the park

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Breakfast. It was way to jammed up and had to stand around and wait till others got their food to squashy by far. Also the coffee machine was out of order, it was not fair that you buy breakfast and then if you want a coffee you had to purchase it because the machine was out of order. COME ON

    Room 2, was nice modern, dark and very cosy.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No real complaints! The facilities were fine. And fair value for money. The bed wasn’t super comfortable, but it was fine.

    Location was great, across from Beautiful gardens and walking distance to any shops I needed. Staff were very friendly and helpful

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Convenient and good location.
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    No window.

    Location. The energetic lady looking after us having breakfast. Good location.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    8.0
    We came to watch out horse race on Launceston cup day and she won!!
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 4 nights

    I think the restaurant menu could have more variety .. minimum choice out of four nights we only ate there once, on the other hand the breakfast buffet was great thank you

    Location was probably a little out of town due to my friend/carer patient, the rooms were good and beds comfortable

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Enjoyed
    • Leisure trip
    • People with friends
    • Deluxe King Room with Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Car park

    Location

    Stayed in February 2024

  • Reviewed: 21 February 2024

    7.0
    Our stay was not unpleasant and staff did try to make everyone feel quite welcome.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 4 nights

    Th balcony is unfortunately too close to the busy roadside to enable you to enjoy and relax. There is limited storage space for hanging clothing and no bench space. Nowhere for females to comfortably apply makeup with no shelf area or decent mirror. The receptions area seems very crowded, therefore guests are waiting for some time.

    Proximity

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Clean, comfortable and in a good location.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    It was perhaps a little inconvenient that the hotel restaurant is closed on Sunday. I do understand the additional cost required to open on that day, but a lot of places to eat in Launceston are closed on a Sunday night and that's when hotel restaurants can be particularly helpful to visitors.

    Everything really. The coffee capsule machine in the room was a nice touch.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    Good
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very hot overnight unable to open a windows.

    Clean and modern

    Stayed in December 2023

  • Reviewed: 18 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Small room and traffic noise. Quite expensive, though maybe Saturday rate higher.

    Central location. Good shower. Pleasant staff. Good value Continental Breakfast.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Short overnight only but breakfast coffee is so bad
    • Business trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Coffee at breakfast Noise but ear plugs worked ok

    Clean tidy

    Stayed in February 2024

  • Reviewed: 15 February 2024

    7.0
    Underwhelming modern hotel starting to show its age
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    Dirty windows, furniture a bit worn. Very badly organized breakfast, with one overworked girl not able to keep up. No spoons, coffee machine not refilled for a while, poor layout.

    Large comfortable room, pleasant staff

    Stayed in February 2024

  • Reviewed: 11 February 2024

    9.0
    Great place to stay in Launceston.
    • Leisure trip
    • People with friends
    • Deluxe King Room with Single Bed
    • Stayed 1 night
    • Submitted via mobile

    A few more wall hooks both in the room and the bathroom would have been convenient. The hangers in the closets were utterly unpractical. Unengaged staff.

    Nice, quiet and spacious room and very comfortable beds.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    7.0
    great for a short stay
    • Leisure trip
    • Group
    • Deluxe King Room with Single Bed
    • Stayed 2 nights

    The room was nice and clean with adequate space. It was easy walk all attractions and a nice pub for meals just down the road.

    Stayed in January 2024

  • Reviewed: 10 February 2024

    7.0
    Fix the breakfast side of things then it will be full thumbs up
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast buffet was not worth it, maybe one of the worst I’ve had

    Great location great staff

    Stayed in February 2024

  • Reviewed: 2 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 1 night

    Rooms were fine other than being on the roadside with traffic noise right throughout the night.

    Breakfast was adequate - although only tinned fruit rather than fresh. One of our party needed a sweetner rather than sugar and was advised that none was available. This should not have been the case.

    Stayed in February 2024

Showing 1 – 25

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