Reviews of Mercure Launceston 4 stars
3 Brisbane Street, 7250 Launceston, Australia
#21 of 36 hotels in Launceston
Guests' ChoiceReview score
Based on 878 hotel reviews
8.1Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
8.6
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Facilities
8.2
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Staff
8.8
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Value for money
8.3
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Free WiFi
8.6
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Reviewed: 3 June 2024
V
Australia1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted via mobile
they were doing some renovations so parking was a challenge
Central location , close to CBD
Stayed in June 2024
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Reviewed: 30 May 2024
Wendy
Australia4 reviews8.0“Was clean n friendly staff”- • Family with young children
- • Deluxe King Room with Single Bed
- • Stayed 4 nights
- • Submitted via mobile
Restaurant needs more meals
Nice n clean
Stayed in May 2024
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Reviewed: 30 May 2024
Allan
Australia45 reviews2 helpful votes9.0“Great place to stay in Launceston”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
So many steps and parking issues
Rooms refurbished fantastic beds great
Stayed in May 2024
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Reviewed: 28 May 2024
Ping
Australia1 review8.0“Good stay”- • Business trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
Booked deluxe king room and the room they provided do not have Netflix or Apple TV despite they advertise it on their website. However the reception was helpful and assigned us to another room with Netflix. Slippers, I was hoping to get a pair of slippers but they don’t have it. Pillows are very soft but each to their own. We personally prefer a firmer pillow. Overall I m still very happy with the hotel and would come back.
Walking distance to city park. Enough parking space. Valuable for money. Room is spacious and very clean. Love the big rain shower.
Stayed in May 2024
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Reviewed: 28 May 2024
Kylie
Australia7 reviews8.0Very good- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Security, back entrances were just left open
There was nothing that stands out. Was nice and clean
Stayed in May 2024
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Reviewed: 22 May 2024
Phillips
Australia6 reviews7.0Good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
The parking area and the very steep driveway. Not good.
Room was a nice size.
Stayed in May 2024
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Reviewed: 22 May 2024
Cerise
Singapore36 reviews2 helpful votes8.0“Great for short stays in the city, with free overnight parking.”- • Leisure trip
- • Family with young children
- • Deluxe King Room with Single Bed
- • Stayed 1 night
- • Submitted via mobile
Small issue but the mini sink and huge tap in the bathroom was an odd match - was difficult not to splash water everywhere.
Good location, free overnight parking, friendly staff. Beds and pillows were super comfortable and the reverse cycle air conditioner in the room was great for customising temperature control.
Stayed in May 2024
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Reviewed: 15 May 2024
Emma
Australia1 review7.0Good- • Business trip
- • Family with young children
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted via mobile
The noise from neighboring apartment was very disturbing. Also would really benefit from double glazing to cut traffic noise impact. Parking was problematic and I had selected the hotel because parking was included.
The bed was crisp, clean and very comfortable. Excellent shower with consistent, hot water. Restaurant facility was great with superb dinner.
Stayed in May 2024
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Reviewed: 13 May 2024
Meredith
Australia75 reviews2 helpful votes8.0“One night only and everything except breakfast was good”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast ….not appetising. Waitress told us too busy to make coffee. We left and walked downtown and had a delicious breakfast.
Late booking due flight xx Nice room
Stayed in May 2024
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Reviewed: 7 May 2024
Gabriela
Australia4 reviews7.0“Good location”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
To small and I couldn’t connect my phone to the tv
The location
Stayed in March 2024
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Reviewed: 19 April 2024
Mark
Australia38 reviews8.0“Nice hotel on a hill”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
Had a lovely park right across the road that you could wander around in. A couple of pubs not too far for meals.
Stayed in April 2024
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Reviewed: 15 April 2024
Karen
Australia3 reviews8.0Very good- • Leisure trip
- • Group
- • Superior Queen Room
- • Stayed 1 night
I didn't like that I had to get out from under the water in the shower to access the body wash and shampoo etc. I think this is in a bad position. I realise this is difficult to fix but it is a bad set up.
The staff were very friendly and helpful. The room was clean and comfortable.
Stayed in April 2024
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Reviewed: 14 April 2024
Stephenie
Australia44 reviews4 helpful votes8.0“Convenient hotel for a short stay located in the city centre”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
Our room was located next to the main road, so it was a bit noisy. Also the pillows were not comfortable for us.
The hotel was central to the city centre and within walking distance to several landmarks of Launceston.
Stayed in April 2024
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Reviewed: 11 April 2024
Don
Australia6 reviews7.0“Convenient, reception staff friendly”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Fan in bathroom needed cleaning
Close to the local Park/gardens
Stayed in April 2024
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Reviewed: 9 April 2024
Kim
United Kingdom7 reviews1 helpful vote9.0“Good location across from City Park with comfortable room”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 3 nights
- • Submitted via mobile
City view room was a bit loud at times. There is a note next to provided earplugs saying “some people like the sound of the city…”. I grew up in a city on a main road near an industrial area, with trucks passing frequently, and traffic noise wasn’t as noticeable as this. At times it was as if there was no window. On one night a car went past several times around 3am with horn blasting. Fortunately I am not too bothered by noise, and prefer it to silence, but for others who may be hoping for a relaxing night’s sleep, it’s best to know it may be a little more than just some city noise.
Clean, comfortable, central location. Reception staff polite and helpful.
Stayed in April 2024
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Reviewed: 1 April 2024
J
Australia1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 2 nights
Bathroom a tad small
Stayed in March 2024
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Reviewed: 26 March 2024
Sharon
Australia2 reviews8.0“Great would definitely book again”- • Business trip
- • Group
- • Superior Queen Room
- • Stayed 1 night
Evening meal at restaurant wasn't the best for the price.
Location was great and room was very comfortable
Stayed in February 2024
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Reviewed: 21 March 2024
Carolyn
United States124 reviews17 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
The staff and the beautifully renovated room made our stay. She’s an older hotel, undergoing soft (quiet) renovations; located directly across from the city park … The parking is limited, but the hotel has addressed the need with an additional lot nearby. The restaurant is very popular with locals, so the food must be good. We’d definitely stay again.
Stayed in March 2024
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Reviewed: 21 March 2024
Evie
Australia2 reviews7.0“Nice comfy”- • Business trip
- • Couple
- • Superior Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Parking was a bit difficult up the hill
Over looking the park
Stayed in March 2024
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Reviewed: 20 March 2024
Allan
Australia1 review7.0Good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
Breakfast. It was way to jammed up and had to stand around and wait till others got their food to squashy by far. Also the coffee machine was out of order, it was not fair that you buy breakfast and then if you want a coffee you had to purchase it because the machine was out of order. COME ON
Room 2, was nice modern, dark and very cosy.
Stayed in March 2024
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Reviewed: 14 March 2024
Molly
Australia1 review8.0Very good- • Business trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted via mobile
No real complaints! The facilities were fine. And fair value for money. The bed wasn’t super comfortable, but it was fine.
Location was great, across from Beautiful gardens and walking distance to any shops I needed. Staff were very friendly and helpful
Stayed in March 2024
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Reviewed: 14 March 2024
Akos
Australia23 reviews2 helpful votes8.0“Convenient and good location.”- • Leisure trip
- • People with friends
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
No window.
Location. The energetic lady looking after us having breakfast. Good location.
Stayed in February 2024
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Reviewed: 2 March 2024
Julie
Australia2 reviews8.0“We came to watch out horse race on Launceston cup day and she won!!”- • Leisure trip
- • Group
- • Superior Queen Room
- • Stayed 4 nights
I think the restaurant menu could have more variety .. minimum choice out of four nights we only ate there once, on the other hand the breakfast buffet was great thank you
Location was probably a little out of town due to my friend/carer patient, the rooms were good and beds comfortable
Stayed in February 2024
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Reviewed: 27 February 2024
Karen
Australia10 reviews8.0“Enjoyed”- • Leisure trip
- • People with friends
- • Deluxe King Room with Single Bed
- • Stayed 1 night
- • Submitted via mobile
Car park
Location
Stayed in February 2024
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