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  5. Reviews of Aiden by Best Western Darling Harbour

Reviews of Aiden by Best Western Darling Harbour 4 stars

45 Murray Street Pyrmont, Sydney CBD, 2009 Sydney, Australia

#36 of 322 hotels in Sydney

Guests' Choice

Review score

Based on 2034 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 2 June 2024

    10
    great place to stay 👌
    • Leisure trip
    • Couple
    • Small Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it was at times too crowded due to the small footprint but we managed well.

    loved the beds and how everything was clean . Really liked the sparking water on tap and the coffee machine available.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    Exceptional
    • Business trip
    • People with friends
    • Twin Room with Street View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Modern but really cosy. Staff so friendly.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    Loved it.
    • Leisure trip
    • Couple
    • Small Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Helpful friendly staff, great food, comfy bed, sheets and pillows, beautiful toiletries, high end appliances, free filtered and sparkling water, location and extra time for check in and check out compared to other hotels.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    10
    Great spot and fantastic location!
    • Leisure trip
    • Couple
    • Small Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was so comfortable!

    Stayed in June 2024

  • Reviewed: 1 June 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Small Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small breakfast area

    Location

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Small Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No room service

    Clean, easy to get around, friendly staff

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Beds super comfy, location convenient, clean & friendly staff.
    • Leisure trip
    • People with friends
    • Twin Room with Street View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom door was heavy & clunky.

    Very clean & proximity to Lyric theatre great.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Small Queen Room with Mural View - Non-Smoking
    • Stayed 5 nights

    rooms very very small which was fine as travelling alone

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Short stay for show
    • Leisure trip
    • Couple
    • Small Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was small, it did say small queen room. No walking space on one side bed

    Location end of Darling harbour bridge, five minute walk to star city. Breakfast down stairs in cafe fresh and tasty, far prices & friendly staff Clean and convenient Will return

    Stayed in April 2024

  • Reviewed: 29 May 2024

    9.0
    Very functional hotel, comfortable and located close to Darling Harbour restaurants.
    • Business trip
    • Solo traveller
    • Small Queen Room with Mural View - Non-Smoking
    • Stayed 3 nights

    Room was small but compensated by availability of comfortable communal areas. Cost of parking was a downside.

    Very good breakfast. The location was great and enabled quick access to the Western suburbs and surrounds. Some really good ideas to fully utilise the space including a cupboard with irons and ironing boards in the hallway avoiding taking up space in the room. Good communal dining room with WiFi access.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Amazing !
    • Leisure trip
    • Couple
    • Queen Room with City View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We loved our stay with the Aiden & would definitely stay again! The bar/cafe down stairs topped it off ! Amazing food & drinks. Just a 30sec walk down to the harbour. We had an amazing weekend :)

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    COMFORTABLE ACCOMADATION FOR 1 NIGHT STAY ONLY AS ROOMS ARE VERY - VERY SMALL !!!
    • Business trip
    • Group
    • Small Queen Room with Mural View - Non-Smoking
    • Stayed 1 night

    ROOMS WERE VERY, VERY SMALL, INROOM PHONE NOT WORKING ROOM WAS SLIGHTLY DIRTY DUSTY HERBAL TEA WOULD BE NICE ADDITION FOOD FOR BREAKFAST WAS VERY AVERAGE BARE, LITTLE LARGER SERVING SIZE & LOVE ADDING FEW EXTRAS FOR PRICE YOUR PAYING, PLATE LOOKED EMPTY AND BASIC

    location, coffee machine in room, sparkling mineral water was a great touch, friendly staff, GREAT COFFEE IN RESTURANT early arrival check inn TY

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room with Street View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room and bathroom were both very very small.

    The location was amazing. Close to light rail and the casino. We stayed on the fist floor city view, and there was total silence throughout the night. The beds and pillows were top class as the room had everything you could need from a coffee machine to a clothes steamer.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Great place to stay, no testaurant to eat, just a ground floor bistro. Which is good. There are a lot of places to eat a
    • Leisure trip
    • Couple
    • Superior King Room with Balcony - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Hotel, was clean and tidy, staff were helpful and attentive. The hotel advertised’Full breakfast’ this is not the case. You get one drink, and one main dish. Everything else is at extra cost.. so if you want coffee, toast, (their main) an orange and some fruit or cereal….. then expect to be toasted! Having said that we had had enough when we finished our feed….. but it’s not what the advertising says….. and not what we had expected! Thanks.

    Excellent location near Darling Harbour, and within easy taxi to the Opera House and Bridge.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Friendly, clean and cosy ❤️
    • Business trip
    • Solo traveller
    • Small Queen Room with Mural View - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike. All great.

    All staff were very friendly and helpful. The rooms were lovely. Small but cozy. Very tasteful. Quiet at night. Close to Darling Harbour. Just perfect.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Small Queen Room with Mural View - Non-Smoking
    • Stayed 1 night

    Which they had room service.

    Breakfast was absolutely amazing. The room was small but extremely luxurious. They made the best out of the space. The bathroom felt rich and the rainfall shower was excellent.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Great location. Staff were very friendly!
    • Leisure trip
    • Solo traveller
    • Small Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Great location!

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Would return back
    • Leisure trip
    • Couple
    • Queen Room with City View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Check out was frustrating as we were running extremely late to a concert. We had to wait for person that was on check in for to then tell us we had to check in. Had to try do the self serve check in over 4 times as she was busy with other people in hotel and our card kept declining for the little deposit. We tried all 3 cards then eventually she came over and helped us. Besides this check in process everything else was great.

    Location was good, breakfast was beautiful, the place looked good.

    Stayed in April 2024

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Family with young children
    • Small Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location and cleanliness.Staff members are accommodating.😊

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Had no dramas at all with the room

    Very comfortable close to everything you need around the city

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with Street View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location location location. Lovely staff.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    A beautiful modern and clean hotel with a lovely comfortable bed.
    • Leisure trip
    • Family with young children
    • Queen Room with Street View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great location. Very close to the Lyric theatre, so a short stroll home after the show. Friendly staff. Beautiful accommodation.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Queen Room with City View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The room design, the cleanliness of the room, the style of the room, the perfect organisation skills, I wanted to thank Ting for the beautiful card that made me feel very welcome and the drink vouchers.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    All About The Details
    • Business trip
    • Solo traveller
    • Queen Room with City View - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No snacks in the fridge.

    One of the best places I've stayed in Sydney. I've stayed multiple times and have already booked for later this year. Friendly, comfortable, little elements of luxury, and a great location! The restaurant downstairs is also delicious and who doesn't like a cookie with your coffee.

    Stayed in March 2024

Showing 1 – 25

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