52 Nebo Rd, 4740 Mackay, Australia
#6 of 64 hotels in Mackay
Guests' ChoiceBased on 1191 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.0
Facilities
9.0
Staff
9.4
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 28 May 2024
Stephen
AustraliaI had booked a Queen room with a bath which I paid extra for and did not get it.. No bath, I was extremely looking forward to that and was quite disappointed!!
I liked the convenience of where the motel was, the room service was great and the food was lovely and tasty, good size car space as well..
Stayed in May 2024
Reviewed: 17 May 2024
Chris
AustraliaAll good.
Warm welcome at reception, very clean and comfortable.
Stayed in May 2024
Reviewed: 17 May 2024
Susan
AustraliaMy favourite motel to stay when stopping between trips. Always clean, comfortable and affordable. Great location!
Stayed in April 2024
Reviewed: 16 May 2024
Daniel
AustraliaNothing
Great access Amazing Room Service Fabulous staff Clean Clean Clean Bed was so comfortable Thank you
Stayed in May 2024
Reviewed: 13 May 2024
Allira
AustraliaThere are no ceiling fans, would love to have had ceiling fans as aircon was too cold.
Stayed in May 2024
Reviewed: 13 May 2024
Avril
AustraliaGreat property. Clean and quiet.
Stayed in May 2024
Reviewed: 13 May 2024
Purdon
AustraliaThe shower drain seems blocked and water was flooding out of the shower onto bathroom floor and the soaps and shampoo and conditioner in our room was basically empty.
The bed was very comfortable, the hotel was clean and well looked after and room was nice and clean.
Stayed in May 2024
Reviewed: 13 May 2024
Robyn
AustraliaCould I suggest adding in outside power points at each room due to more electric cars and mine is both electric and petrol and this would save me having to run an extension lead in through the door.
I have stayed here on quite a few occasions and each time with my dog or dogs. The rooms never disappoint with bed comfort and cleanliness, staff also are friendly and welcoming even since the management change I have not noticed the any change in the motel at all. I had dinner at the Restaurant and again was very happy with my choice and that the restaurant is on site as it saves having to drive any further to get food.I wish the beds weren't so comfortable as it makes it hard getting up to hit the road in the morning hahaha
Stayed in May 2024
Reviewed: 10 May 2024
Lisa
AustraliaParking was difficult at times.
I travelled to Mackay for a rugby league carnival with my children. We enjoyed our stay at the Alara Motor Inn. The staff were awesome and we particularly appreciated the breakfast basket.
Stayed in April 2024
Reviewed: 9 May 2024
Litea
AustraliaNone
Good size room Central lication Easy to locate Friendly staff
Stayed in May 2024
Reviewed: 9 May 2024
Katie
AustraliaNo assigned parking spot. Walls seem to not be soundproof - could hear next door people talking and cars driving off in the middle of the night; airplanes flying overhead (at least not overnight).
Clean, comfortable and relatively close to the Botanical Gardens.
Stayed in May 2024
Reviewed: 9 May 2024
Amanda
AustraliaVery convenient and easy. Clean and tidy. Staff were great and friendly.
Stayed in May 2024
Reviewed: 7 May 2024
Shona
AustraliaAlways very clean, can have my dogs, central, good restaurant. 👍
Stayed in May 2024
Reviewed: 6 May 2024
Lisa
AustraliaNothing
Soft bed
Stayed in May 2024
Reviewed: 6 May 2024
Tracy
AustraliaDinner at the restaurant on Saturday was amazing!! Meals came out quick and were definitely delicious. Meal size was great.
Stayed in May 2024
Reviewed: 5 May 2024
Vika
AustraliaThe parking situation was all over the place someone was parked in our spot for our room. we did have parking but not outside our room it was outside someone else's room.
The room was very clean and comfortable, loved the Milo satchels and the beds were so comfortable we will be back most definitely.
Stayed in May 2024
Reviewed: 28 April 2024
Simone
AustraliaWe had a Petstay room which was perfect for us. Room met our expectations and beyond. They supplied a pet bed , bowl and a treat
Stayed in April 2024
Reviewed: 27 April 2024
Jodi
AustraliaNothing
Location
Stayed in April 2024
Reviewed: 27 April 2024
Gemma
AustraliaMy only complaint with the room I had was that the Queen sized bed was very firm and a bit lumpy. Fortunately I was travelling alone so I tried the single bed which was way more comfortable.
Not having carpet in a pet friendly room is great, no smells etc from previous visitors. Staff were friendly and helpful. The room was clean and welcoming. Not too far from the city.
Stayed in March 2024
Reviewed: 24 April 2024
Greg
AustraliaN/A
Friendly greeting on arrival, great facilities
Stayed in April 2024
Reviewed: 22 April 2024
Justin
AustraliaNothing
Great location
Stayed in April 2024
Reviewed: 22 April 2024
Steve
AustraliaPoor Lighting in the Bathroom.
Very Comfortable Stay. Excellent Restaurant - Very Attentive Staff & Great Food.
Stayed in April 2024
Reviewed: 18 April 2024
Barnett
AustraliaNothing
Staff are friendly, room was comfortable, bathroom was functional but needs updating.
Stayed in April 2024
Reviewed: 16 April 2024
Valerie
CanadaThe room was spotless and very comfortable.
Stayed in April 2024
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