Reviews of Mercure Canberra 4 stars
39 Limestone Avenue, Braddon, 2612 Canberra, Australia
#34 of 45 hotels in Canberra
Guests' ChoiceReview score
Based on 1551 hotel reviews
7.5Score breakdown
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Cleanliness
8.2
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Comfort
8.1
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Location
8.7
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Facilities
7.5
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Staff
8.6
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Value for money
7.4
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Free WiFi
7.3
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Reviewed: 7 January 2024
Nick
Australia35 reviews7.0“Overall very good.”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
We had a false fire alarm at 2.00am
It was very good
Stayed in January 2024
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Reviewed: 5 January 2024
Russell
Australia17 reviews8.0“Nice comfortable stay in a good location.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Upgraded room overlooked car park and shipping container with assortment of items stacked around - bit disappointing.
Quiet location and nice older style throughout.
Stayed in January 2024
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Reviewed: 1 January 2024
Rakesh
Australia1 review7.0Good- • Leisure trip
- • Family with young children
- • Deluxe King Loft with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Dinner experience was bad We ordered Chicken Schnitzel and Parmi on both chicken was off and tasted weird The staff and chef were however good to replace our dishes with another one
Staff response and assistance was really good
Stayed in January 2024
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Reviewed: 29 December 2023
Barb
Australia21 reviews2 helpful votes8.0“Great stay in Canberra.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 2 nights
Nothing
Great place to stay, comfortable and roomy, pleasant staff and beautiful heritage building.
Stayed in December 2023
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Reviewed: 28 December 2023
Kong
Australia9 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe King Loft with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
The room is relatively dated
I like the size of the room
Stayed in December 2023
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Reviewed: 14 December 2023
Robin
Sweden7 reviews1 helpful vote9.0“Excellent value for money with a good quiet location.”- • Business trip
- • Couple
- • Superior King Room
- • Stayed 4 nights
The wifi was not very strong in our room.
The location is excellent, a very short walk to the city centre with all the shopping venues and restaurants. Easy to walk over to the war memorial as well. The staff was very friendly and also provided some tips on things to see and do. Would come and stay again next time we come to Canberra.
Stayed in December 2023
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Reviewed: 13 December 2023
Sungwon
Australia13 reviews9.0“Loved it.”- • Business trip
- • Solo traveller
- • Deluxe King Loft with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Wasn't really any negative things I could say. Felt like I was at home.
Very spacious. Clean. Friendly staff and very helpful.
Stayed in November 2023
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Reviewed: 13 December 2023
Kate
Australia9 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe King Loft with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Exhaust fan in bathroom
Location and facilities
Stayed in December 2023
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Reviewed: 2 December 2023
Grant
Australia1 review8.0“The stay was great location of hotel was just perfect for my visit to AWM. And the city centre”- • Leisure trip
- • Solo traveller
- • Superior King Room
- • Stayed 3 nights
- • Submitted via mobile
Breakfast was good but more information regarding other hot food to be made available.Ie poached eggs not just scrambled .
Stayed in December 2023
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Reviewed: 28 November 2023
Darren
Australia13 reviews7.0“Would stay again if those above mentioned were fixed.”- • Leisure trip
- • Solo traveller
- • Superior King Room
- • Stayed 4 nights
- • Submitted via mobile
Grounds,common areas need better presentation,covered up graffiti need to be removed or painted over on outside walls Batman st side.
Stayed in November 2023
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Reviewed: 27 November 2023
Geoffrey
Australia7 reviews6.0Pleasant- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
Very noisy
Stayed in November 2023
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Reviewed: 27 November 2023
Theresa
Australia23 reviews2 helpful votes7.0“Good”- • Leisure trip
- • Solo traveller
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Cleaning staff weren’t speaking English-bit disappointed when staying in the Capital city
Room was clean, bed was comfy, laundry facilities, location
Stayed in November 2023
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Reviewed: 24 November 2023
Sue
Australia47 reviews7.0“Short stay in central location.”- • Leisure trip
- • Couple
- • Deluxe King Loft with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
Sketchy housing commission homes & units across the road & in next block. We didn’t feel comfortable walking in the area.
The location to the city centre.
Stayed in November 2023
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Reviewed: 23 November 2023
Mai
Australia10 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
Room furniture and fittings were rather dated - but comfortable.
Spacious room. Good location
Stayed in October 2023
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Reviewed: 22 November 2023
Malik
Qatar12 reviews1 helpful vote6.0“Just ok”- • Business trip
- • Solo traveller
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
Dated building, poorly maintained, even breakfast was not very good. Unwelcoming staff, specially at breakfast.
Nothing really
Stayed in November 2023
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Reviewed: 20 November 2023
Phillip
Australia38 reviews5 helpful votes7.0“Decent enough. Watch out for the parking rip off though”- • Business trip
- • Solo traveller
- • Superior King Room
- • Stayed 1 night
Dont like being ripped off for parking when the location has plenty of available space and not in a crowded area. Left a bad taste. Check this before booking.
all just OK
Stayed in November 2023
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Reviewed: 19 November 2023
Thelma
Australia47 reviews6.0“I stayed two night celebrating my birthday, and wedding anniversary. I had a good time staying.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
Supply of only one flannel at first, which I used, then it was removed, and not replaced. I was in a shower with a dangerously slipery floor. and had nothing to wash myself with. I have suffered a stroke recently, and am not too well these days. This removal of flanned really annoyed me. Mrs. Peckham
Room Good, Breakfast Excellent, location Good.
Stayed in November 2023
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Reviewed: 18 November 2023
Kevin
Australia1 review7.0Good- • Business trip
- • Solo traveller
- • Standard Queen Room
- • Stayed 1 night
Given wrong room key on arrival, disturbed guest already in the room.
Stayed in November 2023
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Reviewed: 16 November 2023
Kandy
Australia2 reviews8.0“convenient location.”- • With a pet
- • Leisure trip
- • Solo traveller
- • King Room - Pet Friendly
- • Stayed 2 nights
There were flys in the room and the hand soap pump didnt work and the shower wash had to be replaced and it still didnt operate well.
Ease of checking in and out.
Stayed in November 2023
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Reviewed: 16 November 2023
Ron
Australia1 review8.0“Have stayed many times before..And look forward to seeing you again.”- • Leisure trip
- • Group
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Breakfast was good but unfortunately ran out of mushrooms and hash browns on my first day..
Stayed in November 2023
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Reviewed: 13 November 2023
Tony
Australia1 review6.0Pleasant- • Business trip
- • Solo traveller
- • Executive King Room
- • Stayed 2 nights
Breakfast was poor, for that amount of money I would prefer freshly made eggs and bacon, not the flavorless stuff that was steamed. Also, the room was advertised as having "cable" but at $35 per day that was a complete joke.
Stayed in November 2023
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Reviewed: 11 November 2023
Jenny
Australia3 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Variety of food Cleanliness
Location
Stayed in November 2023
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Reviewed: 9 November 2023
Merryn
Australia1 review6.0“Pleasant outside garden good bar attached olims”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Rumbling noise at night went on for a bit long. In the a twin room that big the single beds could have been double beds or king singles. Also the shower floor seemed slippery
The room was big and clean. One staff member was very helpful.
Stayed in November 2023
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Reviewed: 8 November 2023
Drdavid
France40 reviews2 helpful votes9.0“Very comfortable room with balcony, good breakfast - in an hotel with history”- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 3 nights
Minor: Paying for parking ($15)
I had originally booked our stay in Canberra at the Deco Hotel, but because they couldn't guarantee a room with a balcony I switched to the Mercure. And what a good decision that turned out to be! It was one of the first hotels to be built in Canberra. There are paintings in the hotel showing how isolated its early existence was. The rooms are on two floors surrounding a central courtyard-cum-garden. Our room was comfortable and well equipped. Breakfast was an extensive buffet with a short-order chef on hand for individual requests. We used the car park for one night ($15), but found that the fun area of Canberra (e.g., Lonsdale St) was a short walk away. I would definitely book again here if we return to Canberra!
Stayed in October 2023
-
Reviewed: 7 November 2023
Evie
Australia1 review7.0“Good but not amazing. Ideal if you're travelling by car and want secure parking.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 2 nights
We stayed in a Standard Queen Room for two nights. The room was nice, but you couldn't take a shower without flooding the entire bathroom. The showers definitely need some kind of barrier to stop water leaking out into the whole bathroom floor.
The secure parking was good, and the location of the hotel suited our needs well. Only about a 15-minute walk to the city centre.
Stayed in November 2023
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