808 Ruthven Street, 4350 Toowoomba, Australia
#92 of 92 hotels in Toowoomba
Guests' ChoiceBased on 44 hotel reviews
5.8Cleanliness
6.9
Comfort
6.7
Location
8.2
Facilities
6.5
Staff
7.7
Value for money
6.3
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Showing 1 – 25
Reviewed: 6 April 2024
Helene
AustraliaIt smelled bad in the room like old curry cooking smell and the bathroom was dirty and smelled bad like mould.
Room was nice. Good facilities, breakfast was great. Manager was friendly, helpful and nice.
Stayed in March 2024
Reviewed: 9 March 2024
Madonna
AustraliaEverything is old and need’s renovating The curtains in our room had holes in them, marks on walls. Bathroom was in a bad state….needs renovating badly.
Good Location
Stayed in March 2024
Reviewed: 12 November 2023
Robert
AustraliaThis place need to up date there photos was a old motel room that smelt. Very disappointed should have stayed at the cheaper one down the road
Nothing
Stayed in November 2023
Reviewed: 1 August 2023
Shane
AustraliaThe air con didn't work properly, it was quite noisy outside and people were not smoking in the designated area. i also was charged a international transaction fee on my credit card which i didn't understand. The free continental breakfast was very basic.
the location was good and nice comfortable bed.
Stayed in June 2023
Reviewed: 28 April 2024
Craig
AustraliaRoom was never made up on the day inbetween. Even though the sign was outside the rooom on the door knob from 6.30pm. The floor of the shower was mould
Man was nice
Stayed in April 2024
Reviewed: 24 April 2024
Steve
AustraliaBreakfast supplied
Stayed in April 2024
Reviewed: 20 April 2024
Leslie
AustraliaNothing to mention.
Very clean
Stayed in April 2024
Reviewed: 15 April 2024
Karman
AustraliaNot clean, damaged room unsafe areas, windows couldn’t lock. Permanent guests snaking in walkways and using drugs.
Great location
Stayed in April 2024
Reviewed: 14 April 2024
Simone
AustraliaThe manager kept on asking about who was going to pick up my things and to 'leave the key in the room' (therefore having no real access to the room other than ring the provided number. Also note, on arrival at the hotel, mid afternoon, my daughter and I waited at least 10 minutes for the manager to show despite pressing buttons, searching for manager etc. Despute being so unwell, I was not going to take my chances- I kept the key with me). The room itself was small and the bathroom had a broken soap well and the bathroom door was also broken - it had a hole in it). Manager also explained that the 'new management' isn't that new - same manager for a few years.
The manager was polite and arranged an ambulance at the request of my family member, as I had been experiencing chest pains. The continental breakfast was a nice bonus.
Stayed in April 2024
Reviewed: 12 April 2024
Ruth
AustraliaI liked it all
Everything was lovely and most comfortable for my mother and myself. Our host was very helpful and friendly. Parking was a breeze.
Stayed in January 2024
Reviewed: 5 April 2024
Anneke
AustraliaThey didn't have our booking and we had to find alternate accommodation. Blamed it on booking.com
Stayed in March 2024
Reviewed: 17 March 2024
Michael
AustraliaSurcharge of $4.40 for using credit card was a bit rich. No soap in bathroom & only 1 small tube if body wash, shampoo & conditioner. Main fluoro was flickering & should have been changed. Cleanliness of unit was below par.
Proximity to places of interest was good.
Stayed in March 2024
Reviewed: 13 March 2024
Rebecca
AustraliaThe room was disgusting. It smelt of cat urine. We got back late at night and when we pulled back the covers on one of the beds it was all brown. My 2 little girls were sleeping in it lucky we had a blanket in the car that we told them to lay on.
Nothing
Stayed in March 2024
Reviewed: 10 March 2024
Andrea
AustraliaRoom was dusty and smelt like something had been spilt on the carpet. Stale and musty smell through the room. My husband and I were sneezing and itchy the whole time there.
Reasonably good location. Staff friendly
Stayed in March 2024
Reviewed: 10 March 2024
Bryan
AustraliaWe were double booked and after having been confirmed and paid for the room to arrive and be told there was nothing, but had I arrived 5 mins earlier we could have been lucky - really. We had to travel back to brisbane that night as there was nothing anywhere available.
Nothing staff member at the desk was rude and offered nothing in response to being double booked
Stayed in March 2024
Reviewed: 11 February 2024
Sharon
AustraliaEverything
Not much
Stayed in February 2024
Reviewed: 10 February 2024
Jayden
AustraliaFalse advertising
It had Netflix
Stayed in February 2024
Reviewed: 4 February 2024
Kimberley
AustraliaVery nice facilities, extremely comfortable bed. Helpful mini breakfast complimentary. Lovely helpful staff. Just a great little stop over really.
Stayed in February 2024
Reviewed: 1 February 2024
Olivia
AustraliaRooms smelt unclean, coming from carpet. smelt of cigarettes, had no toilet paper provided, the shower went freezing cold after 1 minute couldn’t bathe my kids, bins hadn’t been emptied. the owner showed me to my room, came to my room again in the morning to tell us about breaky, and then wanted me to stay while he did the room inspection before we were allowed to leave which was a very odd way of doing things, and isn’t always comfertable as a young girl on your own. will Deffs not be going to a budget place again and will pay the extra $ to stay somewhere nice and clean.
free included breakfast was good becuase we have kids. but didn’t like getting woken up in morning by staff telling us to come have breakfast.
Stayed in February 2024
Reviewed: 8 October 2023
Lyn
AustraliaBed to soft, no gluten free breakfast
Friendly staff , clean
Stayed in October 2023
Reviewed: 28 September 2023
Kathy
AustraliaRoom was very under rated for what we paid for
Decided not to eat there didn’t get a good feeling about the place Tried to check in but nobody there had to go and come back which wasn’t a great experience and girl on front desk didn’t speak English very well and was not friendly People smoking out the front when said no smoking and got met by a child who followed me around asking lots of questions about why we were staying there felt very uncomfortable with the whole situation Will definitely not recommend this place to anyone
Stayed in September 2023
Reviewed: 17 September 2023
Harry
AustraliaThe room was under whelming. curtains were stained and old as was the ironing bord. No soap was available at the wash basin in the bathroom
position
Stayed in September 2023
Reviewed: 11 June 2023
Karen
AustraliaThe bed linen was filthy , particularly the pillowcases, the bed needs updating, it was very easy to roll out! There were no bedside tables or bedside lights, the very old lift that was above the bed did not work. The owners used the blower outside our bedroom door at 6:10am for about an hour, we were not impressed after not sleeping well. The room slept 3 people yet there was only one coffee mug and one glass. This property is well over priced for what essentially should be a one or two star motel.
The location was great
Stayed in June 2023
Reviewed: 4 June 2023
Karine
AustraliaGross pillows, needs new kettle , soap dispenser leaking
24/7 check in
Stayed in June 2023
Showing 1 – 25
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