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Reviews of By The Sea Port Douglas 4 stars

72 Macrossan St, 4877 Port Douglas, Australia

#3 of 185 hotels in Port Douglas

Guests' Choice

Review score

Based on 996 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.9

  • Facilities

    9.6

  • Staff

    9.9

  • Value for money

    9.5

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 27 May 2024

    10
    highly recommend. staff amazing and location perfect
    • Leisure trip
    • Couple
    • Studio Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    cannot fault anything with this accomodation

    location was fantastic. plenty of added bonuses such as beach chairs, pool toys etc. free parking. staff went above and beyond to ensure a fun stay

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Great place to stay , we’ll be back
    • Leisure trip
    • Family with young children
    • Loft 2 Storey - Superior Two bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Great location , perfect for family , private and out the way. Kids loved it Plenty of equipment to use like esky, chairs , pool toys, bikes, books and games Ice and cold water available

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    This is how you run a top notch accommodation
    • Leisure trip
    • Solo traveller
    • Studio Apartment with Balcony
    • Stayed 1 night

    Staff were friendly, helpful, very responsive and adaptable - incredible hospitality. Laundry available. Nice touches to the stay (jug of cold water in the fridge, beach towels widely available). This is how you run a top notch accommodation in an area with many competitors

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Relaxing break in a great
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Small sofa, not very comfortable or cosy

    Location, friendly staff and comfortable apartments

    Stayed in April 2024

  • Reviewed: 26 May 2024

    10
    Great location and well run facility
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Construction but nothing the property could do about this.

    Great location and very comfortable

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Just brilliant! A wonderful stay in beautiful Port Douglas. Highly recommended.
    • Leisure trip
    • Couple
    • Superior Studio Apartment with Superior Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Hardly worth mentioning really but this charming building doesn’t have a lift. The staff is happy to help you carry your luggage if needed. In our opinion, the stairs were well worth it to arrive at the top floor and enjoy the vista. However, perhaps if you are mobility challenged, request an apartment lower down.

    We loved this property. Absolutely wonderful staff (thank you, Elaine), a gorgeous superior sea view apartment on the top floor, every facility you could require, charmingly decorated, large fridge, always welcome for travellers, beautiful swimming pool and very close both to the beach and to the village. Great to fall asleep to the sound of the sea. Lots of beach things to use free of charge, like bikes, games, pool equipment, beach towels, ice and cold water and so on. Our only regret was that we didn’t stay longer.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    I thoroughly enjoyed my stay.
    • Leisure trip
    • Solo traveller
    • Superior Studio Apartment with Partial Sea View - Second Floor
    • Stayed 4 nights

    Nothing comes to mind.

    The location is great, ocean view from the balcony, the Girls were great. Friendly and helpful. Loved the supply of odds and sods that you can borrow and return and the quaint old style setup and paint job. Highly recommend it.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Perfect. Would happily come back
    • Leisure trip
    • Group
    • Superior Studio Apartment with Partial Sea View - First Floor
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Amazing staff, amazing facilities to use once yiu are there.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Perfect place for a holiday - short or long.
    • Leisure trip
    • Solo traveller
    • Queen Studio with Garden View
    • Stayed 3 nights

    Absolutely nothing!

    Location, beach and room were all excellent - the icing on the cake was the amazing selection of equipment etc., available for use by patrons, and totally free of charge - not just beach towels, inflatables & balls but also including shopping trolleys, bikes, beach chairs, jigsaws, dvds and ice.... and more! The staff were all very friendly and extremely helpful.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    We had a wonderful stay in this nice spacious apartment by the beach, with great amenities and friendly staff.
    • Leisure trip
    • Couple
    • The Terrace - Superior Two Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Nothing other than a musty odor in the upper bedroom.

    Great location, spacious apartment, nice kitchen well equipped, lots of extra amenities (such as towels, beach equipment, ice) available to guests as part of renting a unit, friendly and helpful staff.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Solo traveller
    • Superior One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Great people in Paradise

    Stayed in April 2024

  • Reviewed: 21 May 2024

    9.0
    Location location location! Lovely staff, room clean & fresh and very comfortable. Highly recommen
    • Leisure trip
    • Couple
    • Queen Studio with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Only small room design faults- kitchen so small that any cooking steam is a worry about setting off the smoke alarm. Also, apart from opening the windows, an exhaust fan in the bathroom would help dry out the bathroom towels more quickly. But these were minor faults overall, the presentation of the room could not be faulted.

    It's a fabulous location. We chose the ' Cosy' room, but were pleasantly surprised at the nice aspect, tho we had been warned about the Council diggings beyond our tiny terrace at this time. But very pleased at the cleanliness of the room, the BBQ we were encouraged to use & all the little details that helped our stay in a practical way- like boxes of tissues, paper towel in the kitchen, fresh spare towels, free Netflix access & even spare batteries for the remote! Staff casual but friendly & a large range of beach accessories available.Also, the trust shown by allowing payment for your bill AS YOU LEFT was quite refreshing.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    The staff was friendly, helpful and responsive. We’d recommend By the Sea to anyone!
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The propane tank for the bbq was empty- small oversight

    Location, spacious apartment and well stocked for use.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Property was better than expected. The hospitality was amazing.
    • Leisure trip
    • Solo traveller
    • Queen Studio with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Proximity to beach and town was amazing. The property had all the extras that you could think of to have a beach day (ie towels, baskets, coolers, blankets etc…).

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Studio Apartment with Partial Sea View - First Floor
    • Stayed 3 nights
    • Submitted via mobile

    No breakfast

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Can’t wait to be back
    • Leisure trip
    • Family with young children
    • Studio Apartment with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Everything. Free to use bicycles, eskies, golf clubs, beach toys, beach towels and heaps more. Staff super friendly. High chair, bath and portacot in the room ready to go with no charge. Perfect location, quiet, 50m from the sand, 5 mins walk to the pub. Could not fault it. Exceptional.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    The staff is what makes this property so appealing.
    • Leisure trip
    • Couple
    • Queen Studio with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    The staff went above and beyond to make our stay so pleasurable

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Amazing friendly property & Exceptionally well equipped.
    • Leisure trip
    • Family with young children
    • Studio Apartment with Balcony
    • Stayed 4 nights

    Unfortunately the area behind our room has been cleared to make way for a new house. We were only affected by slight noise on the last day. As compensation we received 35% off our stay. Which I thought was a kind gesture. The ladies couldn’t have been more helpful and it not affect the enjoyment of our stay.

    The location, the ladies who worked there, the room, all the information that was provided, use of chairs, inflatables, towels, books games etc. What ever we needed was available to use free of charge. And not forgetting Ryan the dog and his amazing football skills.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    Perfect spot to experience the best of Port Douglas
    • Leisure trip
    • Couple
    • Superior Studio Apartment with Partial Sea View - Second Floor
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Excellent location steps from the beach and in a quiet spot on the main shopping and restaurant area. Staff all lovely and helpful. Bed comfortable and all facilities well maintained.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Floors felt a little sticky.

    Clean rooms, well-maintained. The cooking equipment was great, even oil was provided..

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Great location, everything you need
    • Leisure trip
    • Group
    • Superior Studio Apartment with Partial Sea View - First Floor
    • Stayed 2 nights
    • Submitted via mobile

    Nothing it was all good.

    This is a home away from home, has everything you need and more. The owners were fabulous, friendly and unintrusive at the same time. Located 3 min walk from the main shopping area which means its quiet at night but conveniently close by.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Lovely couple of days in paradise
    • Leisure trip
    • Couple
    • Studio Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location Parking for large vehicles Friendly staff Amenities +++ I.e. umbrellas, boogie boards, books, games etc Information

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Celebrating our 24th wedding anniversary with a week away By the Sea Port Douglas was the perfect accomodation choice, t
    • Leisure trip
    • Couple
    • Superior Studio Apartment with Superior Sea View
    • Stayed 5 nights
    • Submitted via mobile

    We loved everything, we were so surprised it was such good value for money. The girls in reception were always so cheerful and helpful. This is on our list of “we’re going there again”.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Caters for a range of travellers and experiences.
    • Leisure trip
    • Family with young children
    • Studio Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    -

    Close to beach and Main Street. A lot of complementary facilities to borrow whilst there to keep the whole family entertained. Staff very friendly and welcoming. Accommodation comfy and very cute.

    Stayed in April 2024

Showing 1 – 25

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