72 Macrossan St, 4877 Port Douglas, Australia
#3 of 185 hotels in Port Douglas
Guests' ChoiceBased on 996 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.9
Facilities
9.6
Staff
9.9
Value for money
9.5
Free WiFi
9.4
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End of dialog contentReviewed: 27 May 2024
Wilkins
Australiacannot fault anything with this accomodation
location was fantastic. plenty of added bonuses such as beach chairs, pool toys etc. free parking. staff went above and beyond to ensure a fun stay
Stayed in May 2024
Reviewed: 27 May 2024
Angeline
AustraliaGreat location , perfect for family , private and out the way. Kids loved it Plenty of equipment to use like esky, chairs , pool toys, bikes, books and games Ice and cold water available
Stayed in May 2024
Reviewed: 26 May 2024
Jerry
United StatesStaff were friendly, helpful, very responsive and adaptable - incredible hospitality. Laundry available. Nice touches to the stay (jug of cold water in the fridge, beach towels widely available). This is how you run a top notch accommodation in an area with many competitors
Stayed in May 2024
Reviewed: 26 May 2024
Angela
AustraliaSmall sofa, not very comfortable or cosy
Location, friendly staff and comfortable apartments
Stayed in April 2024
Reviewed: 26 May 2024
Ken
United StatesConstruction but nothing the property could do about this.
Great location and very comfortable
Stayed in May 2024
Reviewed: 25 May 2024
Rob
AustraliaHardly worth mentioning really but this charming building doesn’t have a lift. The staff is happy to help you carry your luggage if needed. In our opinion, the stairs were well worth it to arrive at the top floor and enjoy the vista. However, perhaps if you are mobility challenged, request an apartment lower down.
We loved this property. Absolutely wonderful staff (thank you, Elaine), a gorgeous superior sea view apartment on the top floor, every facility you could require, charmingly decorated, large fridge, always welcome for travellers, beautiful swimming pool and very close both to the beach and to the village. Great to fall asleep to the sound of the sea. Lots of beach things to use free of charge, like bikes, games, pool equipment, beach towels, ice and cold water and so on. Our only regret was that we didn’t stay longer.
Stayed in May 2024
Reviewed: 24 May 2024
Stuart
AustraliaNothing comes to mind.
The location is great, ocean view from the balcony, the Girls were great. Friendly and helpful. Loved the supply of odds and sods that you can borrow and return and the quaint old style setup and paint job. Highly recommend it.
Stayed in May 2024
Reviewed: 23 May 2024
Joyce
AustraliaNothing.
Amazing staff, amazing facilities to use once yiu are there.
Stayed in May 2024
Reviewed: 23 May 2024
Alison
United KingdomAbsolutely nothing!
Location, beach and room were all excellent - the icing on the cake was the amazing selection of equipment etc., available for use by patrons, and totally free of charge - not just beach towels, inflatables & balls but also including shopping trolleys, bikes, beach chairs, jigsaws, dvds and ice.... and more! The staff were all very friendly and extremely helpful.
Stayed in May 2024
Reviewed: 22 May 2024
Scott
United StatesNothing other than a musty odor in the upper bedroom.
Great location, spacious apartment, nice kitchen well equipped, lots of extra amenities (such as towels, beach equipment, ice) available to guests as part of renting a unit, friendly and helpful staff.
Stayed in May 2024
Reviewed: 21 May 2024
Jan
Czech RepublicGreat people in Paradise
Stayed in April 2024
Reviewed: 21 May 2024
Diane
AustraliaOnly small room design faults- kitchen so small that any cooking steam is a worry about setting off the smoke alarm. Also, apart from opening the windows, an exhaust fan in the bathroom would help dry out the bathroom towels more quickly. But these were minor faults overall, the presentation of the room could not be faulted.
It's a fabulous location. We chose the ' Cosy' room, but were pleasantly surprised at the nice aspect, tho we had been warned about the Council diggings beyond our tiny terrace at this time. But very pleased at the cleanliness of the room, the BBQ we were encouraged to use & all the little details that helped our stay in a practical way- like boxes of tissues, paper towel in the kitchen, fresh spare towels, free Netflix access & even spare batteries for the remote! Staff casual but friendly & a large range of beach accessories available.Also, the trust shown by allowing payment for your bill AS YOU LEFT was quite refreshing.
Stayed in May 2024
Reviewed: 20 May 2024
Laura
United StatesThe propane tank for the bbq was empty- small oversight
Location, spacious apartment and well stocked for use.
Stayed in May 2024
Reviewed: 16 May 2024
Laura
United StatesProximity to beach and town was amazing. The property had all the extras that you could think of to have a beach day (ie towels, baskets, coolers, blankets etc…).
Stayed in May 2024
Reviewed: 13 May 2024
Kennedy
AustraliaNo breakfast
Stayed in May 2024
Reviewed: 8 May 2024
Alexander
AustraliaNothing.
Everything. Free to use bicycles, eskies, golf clubs, beach toys, beach towels and heaps more. Staff super friendly. High chair, bath and portacot in the room ready to go with no charge. Perfect location, quiet, 50m from the sand, 5 mins walk to the pub. Could not fault it. Exceptional.
Stayed in May 2024
Reviewed: 8 May 2024
Dee
AustraliaN/A
The staff went above and beyond to make our stay so pleasurable
Stayed in May 2024
Reviewed: 5 May 2024
Sarah
United KingdomUnfortunately the area behind our room has been cleared to make way for a new house. We were only affected by slight noise on the last day. As compensation we received 35% off our stay. Which I thought was a kind gesture. The ladies couldn’t have been more helpful and it not affect the enjoyment of our stay.
The location, the ladies who worked there, the room, all the information that was provided, use of chairs, inflatables, towels, books games etc. What ever we needed was available to use free of charge. And not forgetting Ryan the dog and his amazing football skills.
Stayed in May 2024
Reviewed: 30 April 2024
Robert
AustraliaNothing
Excellent location steps from the beach and in a quiet spot on the main shopping and restaurant area. Staff all lovely and helpful. Bed comfortable and all facilities well maintained.
Stayed in April 2024
Reviewed: 29 April 2024
Shane
SingaporeFloors felt a little sticky.
Clean rooms, well-maintained. The cooking equipment was great, even oil was provided..
Stayed in April 2024
Reviewed: 28 April 2024
Leena
New ZealandNothing it was all good.
This is a home away from home, has everything you need and more. The owners were fabulous, friendly and unintrusive at the same time. Located 3 min walk from the main shopping area which means its quiet at night but conveniently close by.
Stayed in April 2024
Reviewed: 28 April 2024
Rebecca
AustraliaExcellent location Parking for large vehicles Friendly staff Amenities +++ I.e. umbrellas, boogie boards, books, games etc Information
Stayed in April 2024
Reviewed: 27 April 2024
Sheryl
AustraliaWe loved everything, we were so surprised it was such good value for money. The girls in reception were always so cheerful and helpful. This is on our list of “we’re going there again”.
Stayed in April 2024
Reviewed: 27 April 2024
Emma
Australia-
Close to beach and Main Street. A lot of complementary facilities to borrow whilst there to keep the whole family entertained. Staff very friendly and welcoming. Accommodation comfy and very cute.
Stayed in April 2024
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