Nothing we did not like.

Location and views. Cleaning and reception staff were very helpful and friendly.

Stayed in January 2023

This accommodation is on a hill, so if you were to go sightseeing, be prepared to walk up a hill. But not a huge deal breaker.

Nice and clean.

Stayed in January 2023

beds were not overly comfortable. room was close to night entrance so a little noisy.

Clean room and lovely view. very friendly and helpful reception staff. very comfortable amenities.

Stayed in January 2023

Lighting in bathroom poor and no breakfast facilities in room or on site.

The view

Stayed in January 2023

My room was close to the night door, so I did hear one or two people returning to the hotel in the evening, but that was the only noise I heard. The WiFi is adequate for holidays searches, but it would be slow if you needed to use it for anything more intensive. I could not fill up the kettle in my room, so I had to use the kitchen sink in the servery area.

I had let the hotel know that I would be arriving on an early morning flight (through my booking notes), and I received a phone call late morning to let me know that my room was ready - I found this to be exceptional as it demonstrates that this hotel takes note of your potential needs and provides an appropriate response, without me having to make a request. The location is excellent and there is plenty of parking on site. The rooms are nicely appointed. The beds are comfortable and the linen is lovely. The shower was excellent - plenty of hot water. The supplied toiletries were very good. Check in was very quick and easy, similarly with the check out process. I look forward to my next stay.

Stayed in December 2022

second stay. best value for money in launceston, and receptionist is wonderful.

Stayed in December 2022

nothing

I stayed here before overland track. I loved it so much that I ended up booking to stay again on return. comfortable bed, amazing staff, good location (just don’t walk up that hill after the trek…) and for the price - perfection. thank you.

Stayed in December 2022

not a hotel thing but the walk up the hill from york street is very steep. maybe could add a few more channels on tv, make the stay more technologic friendly.

everything was organized and explained clearly. all our questions were answered with messages, text, etc from staff - we never meet staff or went to reception. bed was most comfy. water in room was utterly appreciated for our stay. its a room and will keep you comfortable and address your needs for your stay.

Stayed in December 2022

There is a steep hill to climb up/down to get to the property.

The bed was comfortable and the shower was nice. We were upgraded for free when we arrived, we had an amazing view.

Stayed in December 2022

Beautiful and clean accommodation with a stunning view

Stayed in December 2022

Did not have ports for phone charging

Clean and comfortable

Stayed in December 2022

There is no lift, so it’s not ideal for old folks and if you carry many luggages.

Good city view from the room. Nice and comfy room.

Stayed in December 2022

The walk up the steep hill!!

Great location and nice views of the park. Efficient check in and room was cleaned well.

Stayed in November 2022

nothing - it was great

good size bedrooms, amazing view, staff were fantastic, great luggage storage service

Stayed in December 2022

N/A

Everything

Stayed in December 2022

No breakfast service (as advertised) sadly. Reason being due to covid? I feel it was not a good excuse as everything has now reopened up & masks are no longer required. Just self distancing... maybe next time we visit?

Great location in town very close to park & shops. Very clean & comfortable room. Large room & shower/ensuite. Daily room service if required. Large shared kitchen area for use.

Stayed in December 2022

Noised out of hours door, very loud and noisy when closing late at night unfortunately

No breakfast option unfortunately

Stayed in November 2022

Clean,well appointed. Great customer service.

Stayed in November 2022

a few guests were noisy & inconsiderate when leaving before 7am

excellent staff - fantastic location - very clean

Stayed in November 2022

None

Quiet and very comfortable.location is very good and close to CBD.

Stayed in November 2022

Location huge windows comfortable

Stayed in November 2022

Nothing

Breakfast was not included. The room and view were fine.

Stayed in November 2022

Just a few points worth noting The TV was hard to operate some channels not working. The shower gel was very hard to operate needing about 8 pumps to obtain enough to wash with. The toilet seat was loose although beautifully clean. There was an unpleasant smell while showering maybe the drains need to be cleaned. As we didn’t see any staff I wasnt sure what the kitchen was used for yet it was in use as we heard the crockery being used.

There was a view, it was a quite position. it was very comfortable with the bed and pillows, it was clean

Stayed in November 2022

-

all good. nothing bad, nothing outstanding.

Stayed in November 2022

no breakfast facilities

location

Stayed in November 2022