Reviews of Arkana Motor Inn & Terrace Apartments
201 Commercial Street East, 5290 Mount Gambier, Australia
#23 of 39 Holiday rentals in Mount Gambier
Guests' ChoiceReview score
Based on 1239 hotel reviews
8.3Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
8.9
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Facilities
8.5
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Staff
9.1
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Value for money
8.6
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Free WiFi
8.0
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Reviewed: 1 June 2024
Lynnette
Australia29 reviews2 helpful votes9.0“We had a comfortable, clean roomy space to return to during our stay. The beds were super comfortable with crusp sheets.”- • Leisure trip
- • Family with young children
- • Executive Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Super clean and very spacious. Warm welcoming staff.
Stayed in May 2024
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Reviewed: 1 June 2024
Fin
Australia10 reviews7.0“Good location to GIJ. Clean and comfortable room for a motel”- • Leisure trip
- • Couple
- • Two-Bedroom Apartment 1
- • Stayed 2 nights
- • Submitted via mobile
A bit dated but okay for motel standard
Good location
Stayed in May 2024
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Reviewed: 29 May 2024
Robert
Australia133 reviews10 helpful votes8.0“Great motel with good facilities near the centre of town.”- • Business trip
- • Couple
- • Standard Queen Room
- • Stayed 4 nights
Mattress was hard.
Room was large enough to work from, clean but the mattress was a bit hard.
Stayed in May 2024
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Reviewed: 26 May 2024
Mahesh
India10 reviews3 helpful votes9.0Superb- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
We were able to get the townhouse access, which was beneficial since we were travelling with alot of luggage and was easy for us to park the car right next to the door.
Stayed in May 2024
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Reviewed: 25 May 2024
Justin
Australia3 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 5 nights
- • Submitted via mobile
The pool said heated,it probably was,but during the colder months could have been warmer, spa was out of order and didn't seem like it was going to be fixed.
Clean,neat.
Stayed in May 2024
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Reviewed: 20 May 2024
Elizabeth
Australia11 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
Pool could have been warmer.
Room was lovely, clean and tidy. Staff friendly and helpful. Pool was a little cool but the spa was great.
Stayed in April 2024
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Reviewed: 19 May 2024
John
Australia21 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment 2
- • Stayed 1 night
- • Submitted via mobile
More comfortable chairs in the dining room area needed
Stayed in May 2024
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Reviewed: 10 May 2024
Annette
Australia25 reviews8.0“Great location and value for money”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Location
Stayed in May 2024
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Reviewed: 10 May 2024
Martin
Australia18 reviews8.0Very good- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 2 nights
- • Submitted via mobile
Just right for us
Stayed in May 2024
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Reviewed: 9 May 2024
Rebecca
Australia3 reviews8.0“We had a great time.”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment 2
- • Stayed 4 nights
- • Submitted via mobile
Heating to all rooms. Ran out of soap. Tv reception.
Location handy to all attractions and shops. Had all the items we needed. Spa was enjoyed by our eldest. Pool was enjoyed by our youngest.
Stayed in April 2024
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Reviewed: 6 May 2024
Martin
Australia4 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 3 nights
Location It was quiet
Stayed in May 2024
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Reviewed: 6 May 2024
Maree
Australia1 review7.0“Loved Mount Gambier, hosts were great!”- • Leisure trip
- • Group
- • Two-Bedroom Apartment 2
- • Stayed 1 night
There was an intense smell of perfume in the main bedroom (perhaps something had been spilled in there).
Location, layout and comfortable beds
Stayed in April 2024
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Reviewed: 6 May 2024
Lene
Australia1 review9.0“Arkana fully lived up to my expectation. I would definitely book again.”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 2 nights
The bedside lamps were a bit too bright, not very 'ambient' for in-room relaxation. The fridge lights were too bright at night. We had to figure out how to turn them off. The window was hard to lock completely so we took our valuables with us. The main-road location is quite noisy at certain times.
Staff was very helpful, quick to respond to emails prior to stay and very friendly and welcoming upon arrival. Room and bathroom was very clean. Great privacy window cover still let light through so room was reasonably bright and friendly due to white walls and linen. Rooms had all the basics, table and two chairs, TV, coffee/tea making, fridge. Environmental-friendly less-waste bathroom soap/shampoo dispensers was also a much appreciated plus.
Stayed in May 2024
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Reviewed: 6 May 2024
Saxon
Australia1 review1 helpful vote8.0“Good location, lovely size rooms and clean. Would stay here again”- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 3 nights
Only three issues come to mind. 1. The wifi did not work. Had I been staying by myself this would not have been an issue, but we had come there with my two special needs daughters who watch movies as a way of regulating their anxiety of being away from home. No wifi caused them a good deal of stress. 2 The kitchen has no cooking facility, eg an electric frypan or a portable induction plate would have been great to cook our meals. At extra expense we had to rearrange breakfast and dinner because of this. 3 The fan in the bathroom window was broken and stuck not working. Using cutlery, i moved the broken slat so it didn't interrupt the fan blades and got it working.
1 The size of the rooms is good, especially the main bedroom is great and the walk in robe is also good. Having a two way bathroom was a nice surprise. 2 Having a carport was really a bonus, especially when it rained, as our two special needs girls remained dry and one of them reacts badly to rain. 3. Having a room that was separated from the other motel rooms was a godsend as one of our girls is very vocal at night when unsettled, as she was while staying there and I was concerned the other guests would have been disturbed by her behaviour, had we been surrounded by other rooms. 4 The spa bath was good.
Stayed in April 2024
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Reviewed: 6 May 2024
Marija
Australia6 reviews9.0“Great service & value”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 2 nights
We were upgraded, so what we received was better than expected - clean & comfortable. Staff super helpful.
Stayed in April 2024
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Reviewed: 6 May 2024
Joanne
Australia12 reviews2 helpful votes8.0“A comfortable stop on a road trip with the family, would recommend!”- • Leisure trip
- • Family with young children
- • Executive Room
- • Stayed 2 nights
A comfortable family room with kitchenette and separate bathroom. Good heating and lounge. Walking distance to the main shopping precinct. Quiet room.
Stayed in May 2024
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Reviewed: 1 May 2024
Parker
Australia3 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Spacious room, good value for money
Stayed in April 2024
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Reviewed: 1 May 2024
Ruth
Australia17 reviews4 helpful votes9.0“Relaxing stay, enjoyed site seeing. Nice Room & spa”- • Leisure trip
- • Couple
- • Two-Bedroom Apartment 2
- • Stayed 2 nights
nothing to dislike except for internet dropping out allot, but not the hotels fault as the whole area seems to have problems with it
Lovely Spacious room, definitely loved the spa especially after lots of walking. Slept really well. Great little kitchen. Internet was a bit on and off but not the end of the world. Was nice to have a door straight out to the pool but we decided not to make use of it as felt intimidated by the large group of people having some sort of gathering in front of their rooms next to the pool area. Overall we really enjoyed the stay and the room and were very comfy. The man at front desk was friendly and helpful and allowed us a later checkout.
Stayed in April 2024
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Reviewed: 1 May 2024
Vinay
Australia1 review7.0Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 1 night
- • Submitted via mobile
May be refill bathroom with some soap and shampoo, provide some hand wash in kitchenette area and also some more lighting would be great may more down lights, it was a bit dark in batten lights. Although bedding was ultra neat which I liked but actuall mattress was springy which was not comfortable for my liking.
Staff person was nice, helpfull and friendly
Stayed in April 2024
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Reviewed: 29 April 2024
Nicola
Australia14 reviews2 helpful votes9.0“EXCELLENT ALL ROUND!”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Love this place - clean, spacious, and in a central location! Great value for money and nice staff.
Stayed in April 2024
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Reviewed: 28 April 2024
Lyn
Australia5 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Executive King Room
- • Stayed 2 nights
- • Submitted via mobile
The pool
Stayed in April 2024
-
Reviewed: 28 April 2024
Garth
Australia33 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Room with Spa Bath
- • Stayed 1 night
- • Submitted via mobile
No freezer box / no ice cubes - just a fridge
Good location
Stayed in April 2024
-
Reviewed: 27 April 2024
Rosabelle
Australia6 reviews1 helpful vote9.0“Amazing but restless”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted via mobile
The fact that you could hear people above you walking
It was a beautiful room and very clean
Stayed in April 2024
-
Reviewed: 26 April 2024
Guan
Australia12 reviews7.0Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment 2
- • Stayed 3 nights
- • Submitted via mobile
Good location. Very convenient to visit the attractions in Mt Gambier. Easy to shop and dinning.
Stayed in April 2024
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