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Reviews of Arlberg Hotel Mt. Buller

45 Summit Road, 3723 Mount Buller, Australia

#10 of 44 hotels in Mount Buller

Guests' Choice

Review score

Based on 143 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 15 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I think it would be amazing during snow season

    We booked at the end of snow season so we can’t give an opinion

    Stayed in September 2023

  • Reviewed: 15 September 2023

    9.0
    nice
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 1 night

    nothing

    good

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Fantastic Location and Great Food!
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 4 nights

    Needs an exhaust fan in the bathroom!

    Fantastic location and the staff were amazing!

    Stayed in August 2023

  • Reviewed: 30 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic location

    Stayed in August 2023

  • Reviewed: 27 August 2023

    9.0
    We had great fun and loved the location.
    • Leisure trip
    • Group
    • Apartment with Mountain View
    • Stayed 2 nights

    Breakfast was not included and how expensive it was, it should. It could be cleaner and include some more toiletries, dishwashing liquid (we had to wash everything by hand) and washing powder. The internet did not work.

    The staff were very friendly, and the location was amazing. The place was very comfortable and warm.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    7.0
    Great location.
    • Leisure trip
    • Family with young children
    • Apartment with Mountain View
    • Stayed 3 nights

    The room was a little dated and some things didn't work. The downstairs heater did not work even when set to high. The heater next to front door (for drying coats etc.) did not work at all. Breakfast was not included, but 100% should have been at $1,500 AUD per night.

    Ski in and ski out, with on site ski hire was perfect for a family holiday. Really can't beat the location. The staff (particularly cafe, restaurant & bar staff) were all friendly and provided good service. We stayed in one of the apartment rooms which was very spacious (over two levels) with lovely views. The apartment was clean and beds were warm and comfortable. Front cafe had great coffee.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    8.0
    Overall I would come back again as ski in and out was convenient
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The room was bit small. Lack of variety of kids meals

    Close to slop

    Stayed in August 2023

  • Reviewed: 31 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast buffet is too simple.

    Good location. Restaurant is easy and good. Can keep luggage.

    Stayed in June 2023

  • Reviewed: 28 July 2023

    7.0
    Great for a weekend or slightly longer family getaway in the snow.
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Being the highest point accommodation has its drawbacks, main one being getting home with the family after dinner at any of the other restaurants below that elevation when the shuttle bus has stopped services at 6pm.

    Nice updates to the bathrooms and dining facilities. Location cannot be faulted, highest point accommodation is great for ski in ski out and doesn’t get as busy as places on the lower reaches.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    Really enjoyed the experience
    • Leisure trip
    • Couple
    • Economy Quadruple Room
    • Stayed 2 nights

    You children putting notices on our door and yelling in the early morning.

    Loved the location, very convenient. Staff were lovely and room comfortable.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    9.0
    Great location and everything is excellent except the breakfast
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 2 nights

    The room slightly small and breakfast not many choices, need to improve.

    The location is perfect, just at the sky lift station, so you can just ski down the slope from the hotel.

    Stayed in June 2023

  • Reviewed: 26 July 2023

    8.0
    Very good stay
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Morning breakfast: not upto standard

    Good location

    Stayed in June 2023

  • Reviewed: 21 July 2023

    7.0
    Magical to wake up to snow ❄️
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The staff. Not helpful at all. Very generic and not going to do any extra for you. 3pm check in sucks.

    The included breakfast was great. Waking up with snow out your windows was magical

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The room is a bit old

    Perfect location

    Stayed in July 2023

  • Reviewed: 12 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    A bit spooky at night Stairs! Hard to bring the luggage

    This hotel has 2 kinds of rooms: hotel and apartment Very good location The complete stuff we need in their ski hire

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Room service was to be daily but they missed us on 2nd day.

    Good breakfast and location.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    9.0
    Great experience for Mt Buller
    • Leisure trip
    • Couple
    • Family Room with Bathroom
    • Stayed 2 nights

    A little bit expensive.

    Great location, ski-in, and ski-out, perfect for skiing and snowboarding. The staff and service are great. The cafe and restaurant are also great.

    Stayed in June 2023

  • Reviewed: 4 July 2023

    8.0
    A nice hotel
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 2 nights

    - Restaurant left much to be desired. - You will rely on shuttle bus or ride share to get to/from Village. Make sure you do your research on transport options before arrival. - Staff at hotel cannot assist with ride share bookings/inquiries. As above, make sure you do your transport research and bookings beforehand.

    - Rooms are clean and cozy. Just enough space for three people. - Reasonably priced. - Hotel located at top of summit. Great to start your downhill ski run. - Nice little coffee shop inside hotel. - Continental breakfast included. - Staff helpful in hotel.

    Stayed in June 2023

  • Reviewed: 25 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    With 2 young kids in toe, when it wasnt safe to be outside because the weather was super windy/stormy, there wasn't much to do nor kid friendly spaces outside the bedroom, when playing outdoors wasn't an option. There was a bar and pool tables, but nowhere to just spend time. Wouldn't otherwise be an issue if not for the weather at the time of our stay. Otherwise zero complaints :)

    The staff were fantastic and very helpful. The beds were comfortable, and we were super close to the skii run and lifts and shuttle stop. And the view from the windows was stunning too. Couldn't ask for better!

    Stayed in June 2023

  • Reviewed: 1 October 2022

    8.0
    great hotel for the family’s first time skiing. easy to ski on ski off. ski hire in hotel was very convenient. beautiful
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    would have been nice to have a room with a view ( we were upgraded from an interior room with no view to one with limited car park view so we did appreciate that). The scenery was spectacular so would be nice to enjoy from your room. I’m guessing that comes at a significant premium though

    great location for ski on ski off

    Stayed in September 2022

  • Reviewed: 29 September 2022

    7.0
    Gteat location , clean and convenient. Food average
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    food was very average

    location / room size / staff

    Stayed in September 2022

  • Reviewed: 26 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Heating was a bit too hot.

    Great location. Ski in, ski out. 🎿

    Stayed in September 2022

  • Reviewed: 26 September 2022

    8.0
    amazing apart from the food choices on the mountain.
    • Leisure trip
    • Family with young children
    • Family Room with Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    breakfast. poor and low budget.

    staff. position.

    Stayed in September 2022

  • Reviewed: 19 September 2022

    7.0
    Overall my experience has been positive.
    • Leisure trip
    • Group
    • Family Room with Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast could have started earlier than 8am so people can hit the slopes sooner. Room didn't have a microwave for me to reheat tea/coffee. No shampoo/hairdryer provided. Beds are a bit too soft. Staircases bit too narrow.

    Rooms are clean, hotel is very convenient, truly ski in ski out, handy to have storage for luggage.

    Stayed in September 2022

Showing 1 – 25

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