2-12 Redwood Drive, 3922 Cowes, Australia
#16 of 201 hotels in Cowes
Guests' ChoiceBased on 502 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
9.2
Facilities
8.8
Staff
9.3
Value for money
8.9
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Robyn
AustraliaNothing.
A very spacious room, clean, with good kitchenette facilities. Hostess was very helpful with providing local information. Motel is 1.5 km easy walk to shops and pier or very short drive. Island attractions all accessible via short drive. Would highly recommend the helicopter ride over the island.
Stayed in April 2024
Reviewed: 28 April 2024
A
AustraliaThe bathroom Shower heads. They were like needles piercing skin.
Only stayed 1 night to see the Penguins but it was worth the stay. Free water bottles and chocolates. My daughter loved it.
Stayed in April 2024
Reviewed: 22 April 2024
Gino
ArgentinaThank you so much for everything guys!
Stayed in April 2024
Reviewed: 16 April 2024
Tony
Hong Kong😉 Honestly nothing much to criticise, but it would be nice if the TV could upgrade to Smart TV
✅ On-site parking, just park the car in front of the room ✅ Great location, close to city town and not far away from Penguin Parade ✅ The room is clean and tidy, with sufficient lighting ✅ The living room is big ✅ Bottles of water and chocolate bar was prepared for us during check-in
Stayed in March 2024
Reviewed: 14 April 2024
Peter
AustraliaValue for money.. large room. Good location
Stayed in April 2024
Reviewed: 10 April 2024
Ferenc
Australianon
staff was friendly we got what we wanting !
Stayed in April 2024
Reviewed: 8 April 2024
Margaret
AustraliaThere was nothing we disliked.
Close to town centre and Cowes jetty so it was convenient to walk to supermarkets and local restaurants, rather than taking the car and having to find parking. The hosts and property managers, Pauline and Matthew, were kind and welcoming, There were two bottles of water, and a small bar of chocolate on the dressing table on arrival, under the welcome pack which listed establishment rules, local amenities and good tourist activities and places to visit. On site parking. Saying hello to Pauline and Matthew every day on our four day stay was a pleasure. If we needed extra tea bags, tissues, toilet paper or towels, or recommendations for day trips on Phillip Island, Pauline and Matthew were always easy to find. It was a joy to see rainbow lorikeets flock around Pauline in the late afternoon and jump on her feet and shoulders, as she fed them seeds. Just proves even the local wildlife knows they are great people! 😉 Our room with spa bath was spotlessly clean on arrival, with lovely white linen, a comfortable couch, microwave, kettle, toaster, electric blanket, crockery and dining table for two, good sized wardrobe and extra pillows...even fly spray! It was like home away from home. The cost of the accommodation was excellent value. While it is not 5 star or ultra modern, clean and well maintained premises like this one are superb! It was our second visit, and felt as great staying there again as it did the first time. We look forward to another future stay.
Stayed in April 2024
Reviewed: 7 April 2024
Bernie
AustraliaGood position
Stayed in April 2024
Reviewed: 6 April 2024
Frances
IrelandBed not that comfortable . Kitchen facilities deceptive
Convenient . Location . Clean
Stayed in April 2024
Reviewed: 29 March 2024
Fiona
United KingdomEasy to find, not too far from Penguin Parade. Large room, good facilities, lovely open grass area in front
Stayed in March 2024
Reviewed: 23 March 2024
Nicolle
AustraliaOnly good things to say, nothing negative.
Clean room, comfy bed, perfect for our overnight stopover, centrally located, easy access to shops or for heading out to explore attractions. Hosts were really lovely and had good local knowledge. We would definitely stay there again, both for stop over and extended stay.
Stayed in March 2024
Reviewed: 17 March 2024
Lauren
AustraliaThe surrounding grounds a bit bare and Barron
Clean rooms, good location, fully equipped
Stayed in March 2024
Reviewed: 12 March 2024
Asta
LithuaniaLocation, surrounded by nature.
Stayed in February 2024
Reviewed: 6 March 2024
Paul
IndonesiaThe WiFi signal was very weak.
Clean and comfortable and convenient location. Room facilities were excellent.
Stayed in March 2024
Reviewed: 29 February 2024
Arthur
NetherlandsNothing
Everything was good.
Stayed in February 2024
Reviewed: 28 February 2024
Xiaojun
ChinaGreat host at a special night with storm and power outage. The host opened the door for us late at night. We were almost desperate earlier. There was no signal, no power, no connection.
Stayed in February 2024
Reviewed: 21 February 2024
Stuart
AustraliaOnly criticism would be lights too dim. Especially bathroom for shaving, makeup etc.
Everything
Stayed in February 2024
Reviewed: 10 February 2024
Deb
AustraliaShort notice availability
Stayed in February 2024
Reviewed: 10 February 2024
Ayman
AustraliaWhen I first arrived, they gave me a room that doesn't match my booking, but after I complained about it they fixed the issue immediately.
The room was tidy & clean, and well equipped with main appliances.
Stayed in January 2024
Reviewed: 9 February 2024
Fatin
United KingdomGreat stay, lovely room and very kind and helpful staff. The place is very close to a great beach in Cowes! Loved every minute at staying in Phillip Island
Stayed in February 2024
Reviewed: 9 February 2024
Allison
Australianothing
Everything spa was just the best at the end of the day
Stayed in February 2024
Reviewed: 6 February 2024
Kee
AustraliaThe motel is a bit from the town centre and no shop or restaurant around, so have to drive, luckily just few minutes away, for meals and staples. The toilet is smelly!
The room is spacious, clean and tidy. You just parked your car in front of your room.
Stayed in February 2024
Reviewed: 6 February 2024
Dean
United StatesRoom was very large and comfortable for 2 people. Close to restaurants and shops.
Stayed in February 2024
Reviewed: 4 February 2024
Jessica
AustraliaGreat stay
Stayed in January 2024
Fuencaliente de la Palma, Spain
Motobu, Japan
New Delhi, India
Albufeira, Portugal
Inverness, USA
Aegina Town, Greece
Bad Wildbad, Germany
Bugojno, Bosnia-Herzegovina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content