11-17 Philip Avenue, Broadbeach , Broadbeach, 4218 Gold Coast, Australia
#103 of 123 hotels in Gold Coast
Guests' ChoiceBased on 441 hotel reviews
7.3Cleanliness
7.6
Comfort
7.7
Location
9.2
Facilities
7.4
Staff
8.7
Value for money
7.6
Free WiFi
8.6
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End of dialog contentReviewed: 24 April 2024
Ken
New ZealandUnits need updating
Very good location
Stayed in April 2024
Reviewed: 5 April 2024
Lorraine
United KingdomThis place is a little gem , I would highly recommend a stay here .
Stayed in April 2024
Reviewed: 18 March 2024
Garry
AustraliaThe power point in the kitchen was very loose. My wife had a sore leg and we were on the top floor and had to use the stairs.
Close to the beach and shopping centre.
Stayed in March 2024
Reviewed: 10 March 2024
Burke
AustraliaThe unit is out dated and in need of a makeover
The location
Stayed in March 2024
Reviewed: 7 March 2024
Josie
AustraliaThe bed is too small,A queen or king bed would be nice. NoNetflix connection. Need A smart Tv. I nearly burnt myself with hot water in the shower because it’s leaking badly from the wall. The water is too hot. Cleaning could be better.
No breakfast -,are you kidding ?
Stayed in March 2024
Reviewed: 28 February 2024
Paultsui4
United Kingdom1. everyday there are cockcoaches at bathroom, kitchen and even on my bed. it's ridiculous. I really doubt the hygiene of this apartment 2. carpet is quite dirty and that at the staircase is smelly and mouldy. 3. During night time on Fri/Sat/Sun there are noisy music outside the apartment.
Staff is nice and location is good, 2 mins walk to the beach and the shopping centre. And neighbour is nice and easy going.
Stayed in February 2024
Reviewed: 28 February 2024
Rhonda
AustraliaLooked mostly clean but there were clothes from a previous guest at the back of a cabinet in the bedroom and mould on the freezer seals
Location was great
Stayed in February 2024
Reviewed: 25 February 2024
Julie
New ZealandHandy to both Broadbeach and Pacific Fair. Comfortable, and staff helpful. Also very helpful before we arrived. Checked in and out out of hours with absolutely no hassle.
Stayed in February 2024
Reviewed: 13 February 2024
Dragica
Australialocation value for money
Stayed in February 2024
Reviewed: 12 February 2024
Carolyn
New ZealandBed wasn’t very comfortable
Location was perfect close to shopping at Pacific Fair and eateries at The Oasis
Stayed in February 2024
Reviewed: 1 February 2024
Categ04
AustraliaThe reception staff - he was excellent!
Stayed in January 2024
Reviewed: 31 January 2024
Jennifer
AustraliaGreat location. Comfortable room. Reception person very nice and helpful.
Stayed in January 2024
Reviewed: 26 January 2024
Amelia
AustraliaOnly AC in lounge, bedroom fan on high was what I would call low and TV didn’t work and kept glitching- even when on standards channels. Obvious cleaning issues- like wall behind dryer covered with fluff, parts for the washer or dryer left ontop of the dryer. The room smelt musty and felt damp.Suggest asking for one of the rooms at the front of the property to get more sunlight/ less damp.
Great family friendly pool, nice bbq area, excellent location for playground/beach/surf club and the Oasis. Easy access parking. Bed firm which we loved. Smart tv that allowed you to sync to any of your own apps (but didn’t work)
Stayed in January 2024
Reviewed: 22 January 2024
Natalie
AustraliaSofa bed not very comfortable.
Great location, great aircon, awesome wifi, clean.
Stayed in January 2024
Reviewed: 12 January 2024
Karin
South AfricaNot very clean Superficially ok but not under the bed
Location excellent
Stayed in January 2024
Reviewed: 8 January 2024
Helen
AustraliaGreat location
Stayed in December 2023
Reviewed: 31 December 2023
William
AustraliaNice
Stayed in December 2023
Reviewed: 30 November 2023
Christine
New ZealandA little dated but we extended our stay and were moved to one of their updated units which was excellent.
I liked the location,ideal for us
Stayed in November 2023
Reviewed: 16 November 2023
Catrin
GermanyEverything appeared to be a bit old, especially the kitchen should get refurbished. It was quite expensive for what it was and we had to pay 1 $ for extra toilet paper (we stayed 6 days). That was ridiculous.
The pool and spa area is great, the apartment was quite spacious, kitchen well equipped and we enjoyed watching the flying fox living in the palm tree directly in front of our balcony.
Stayed in November 2023
Reviewed: 10 November 2023
Roderick
New ZealandOur apartment 13 was beside the stairwell entrance and every time someone went in or out, the door slammed very loudly, which was extremely annoying.
Excellent location
Stayed in November 2023
Reviewed: 8 November 2023
O'connor
New ZealandIn my studio unit there was no alternative but to wash dishes in the hand basin. Not Hygienic ! I suggest they provide a small plastic bowl for dishes. However everything else was great.
Comfortable, handy, pleasant manager, homely . Ideal adjoining unit near my family's unit. Exceeded my expectations.
Stayed in October 2023
Reviewed: 3 November 2023
Steve
New ZealandThe reception had limited open hours making it difficult to get my key card and I received a letter under my door telling me that I need to pay in person even though they had my credit card details, I was also informed I may be charged 2 weeks earlier. I was very busy, luckily I had other options with my fellow travellers.
Hot tub
Stayed in October 2023
Reviewed: 3 November 2023
Beverley
AustraliaThe weather was very windy
Location and shop
Stayed in November 2023
Reviewed: 31 October 2023
Carol
New ZealandOnly negative is that the apartment is a little tired, could do with updating and we had to carry our suitcases up 3 flights of stairs from the garage as no lift. Did not worry us though as it suited all our other needs.
Loved the location, walking distance from beach, Pacific Fair and lots of restaurants. Also very quiet and lots of space in the apartment. Also had its own laundry in the bathroom and secure basement parking.
Stayed in October 2023
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