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Reviews of Aruba Surf Resort 3.5 stars

20 Anne Avenue, Broadbeach, 4218 Gold Coast, Australia

#614 of 894 Holiday rentals in Gold Coast

Guests' Choice

Review score

Based on 900 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    9.1

  • Facilities

    7.3

  • Staff

    7.8

  • Value for money

    7.6

  • Free WiFi

    7.4

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Showing 76 – 100

  • Reviewed: 4 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    it was very dirty behind the sofa and armchair, the sink was broken, there were no mosquito screens on the doors, if you stay in the summer you won’t be able to open the balcony - flies will arrive

    excellent location. in general everything is fine

    Stayed in April 2023

  • Reviewed: 14 April 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights

    There was only enough dishwashing powder for one cycle. Should just have some dishwashing liquid for manual washes. Didn't like the office carpet but I get that its practical.

    Great location. Cool apartment. Comfy.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Parking on sign at the resort said parking was free. We were charged $25. It was my daughter and myself staying and when asked to use soffer bed in lounge it was another $25. We paid but colleges would not want to sleep together. Office was not open when we went past, due to public holidays. When handing in the key I mentioned 2 points of poor housekeeping and was told as I had not informed them earlier we could be blamed and charged for it. Not impressed. I said by letting management know I felt they could get it fixed so next guests did not have food up the wall near servery and chewing gum on floor on deck

    Location was great, close to beach. All cafe, supermarket, beach within walking distance. Off street parking. Unit and facilities good.

    Stayed in April 2023

  • Reviewed: 22 March 2023

    7.0
    Overall a pleasant stay, the room was adequate but lacked a few touches. Location is excellent
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Sofa needs replacing, had a grubby old cover on it with a hole in it No milk in room. No laundry detergent in room. No dishwashing liquid in room, was a sachet of dishwasher powder which was useless as no dishwahe in room Nice new vinyl floors but need to provide a broom not just a brush and shovel Lovely new bathroom however glass door and wall of shower was not clean 87

    Excellent location, have stayed here previously

    Stayed in March 2023

  • Reviewed: 19 March 2023

    6.0
    Very difficult.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 7 nights

    Because we were there for a hospital procedure we were in desperate need of a garden villa on the ground floor. The photo on the internet led us to believe this. When we arrived we were told we were UPGRADED to the top floor. Because we are 75 and needed the ground floor due to hospital procedure. Our request was denied on arrival.

    Location

    Stayed in March 2023

  • Reviewed: 11 March 2023

    8.0
    location and staff good, quiet and good value for money
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Bed needs upgrade and better mattress

    location is good

    Stayed in March 2023

  • Reviewed: 10 March 2023

    8.0
    value for money and great location
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    nothing really

    location was great

    Stayed in January 2023

  • Reviewed: 20 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    tv not working

    central area

    Stayed in February 2023

  • Reviewed: 7 February 2023

    6.0
    Cockroach and uncomfortable sofa bed
    • People with friends
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The property have a lot of cockroach and the mattres of the sofa bed was uncomfortable

    the location

    Stayed in February 2023

  • Reviewed: 21 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Lack of light in the room

    Close to town and beach.. perfect

    Stayed in October 2022

  • Reviewed: 17 January 2023

    8.0
    great little place to stay..good value..
    • Leisure trip
    • Family with young children
    • One Bedroom Superior Apartment
    • Stayed 5 nights
    • Submitted via mobile

    good location, good price

    Stayed in January 2023

  • Reviewed: 12 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    Only 1 key...caused my partner & I to argue...also main entrance combination lock didn't work

    Stayed in December 2022

  • Reviewed: 22 December 2022

    6.0
    the common area was very well kept. enjoyed our stay
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 7 nights
    • Submitted via mobile

    the deluxe studio room had 8 flights of stairs, too much for us especially with luggage. the ground floor apartment was very shabby. a coat of paint badly needed.

    location

    Stayed in December 2022

  • Reviewed: 14 December 2022

    8.0
    very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    the stairs the shower

    location

    Stayed in December 2022

  • Reviewed: 8 December 2022

    7.0
    Does what it says on the tin!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights

    Some of the furniture was on its last legs (literally). Only one roll of loo paper supplied for a three night stay.

    Well equipped kitchen which enabled us to prepare our own meals. Good location.

    Stayed in December 2022

  • Reviewed: 28 November 2022

    7.0
    The location is fantastic, but the stay was severely impacted by the condition of the apartment.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 17 nights

    The bed should be replaced. We could feel the springs, and it impacted our ability to sleep well. The plumbing should be updated. It was virtually impossible to adjust the temperature in the sinks or the shower - it was either cold or very hot. The kitchen should be better equipped / updated. WiFi in the apartment was very poor at best, and some days non-existent.

    Location was excellent - a short walk to the beach, a major shopping mall, and many restaurants.

    Stayed in November 2022

  • Reviewed: 27 November 2022

    8.0
    great location, to many stairs
    • Business trip
    • Couple
    • Deluxe Queen Studio
    • Stayed 4 nights

    if you do not like or can not handle stairs don't stay here LOTS of stairs no lift

    great service, nice pool, friendly staff, very convenient location very central to shops, nightlife and public transport

    Stayed in October 2022

  • Reviewed: 16 November 2022

    7.0
    Aging building but superb location on quiet street
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 9 nights
    • Submitted via mobile

    I booked for 9 nights and the room wasn't serviced mid-stay. The bed wasn't great, but ok. Kitchen was very dated with old fixtures Ceiling fans only know one speed - fast. Foxtel subscription was glitchy

    Location is excellent. This is a great place to stay for one or two nights. Especially on those trips where you plan to be outside doing things and not sitting about the room.

    Stayed in November 2022

  • Reviewed: 13 November 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    cockroaches

    conveniently located

    Stayed in November 2022

  • Reviewed: 9 November 2022

    6.0
    Pleasant
    • Business trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    paying extra for tea coffee toilet paper

    central location very near the beach and food outlets

    Stayed in November 2022

  • Reviewed: 7 November 2022

    7.0
    Great location,reasonable mid range accomadation
    • Couple
    • Studio Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Poor water service,difficult to adjust water temperature. Extra for sofa bed linen, parking remote. Aged decor

    Location, gardens, adequate size

    Stayed in November 2022

  • Reviewed: 1 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    Had to pay for parking, the shower mixer needs fixing as you could only have a freezing cold or stinking hot shower and the air vent was hanging out of the roof

    Stayed in October 2022

  • Reviewed: 31 October 2022

    7.0
    Average Apartment
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    No lift so 5 flights of stairs got a bit much. We found food in a cupboard the bread was mouldy & stank. The unit was full of fruit flies. You only got half a roll of toilet paper for a 4 night stay. Was quite noisy people coming & going slamming door's.

    Close to Broadbeach easy 5 min walk. Also Pacific Fair only 10min walk. Nice pool with lounges to relax on. Unit has washer/ dryer so you don't come home with a mountain of washing.

    Stayed in October 2022

  • Reviewed: 25 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The mattress

    Proximity to everything

    Stayed in October 2022

  • Reviewed: 20 October 2022

    6.0
    would attend again but would be requesting better view and nicer apartment.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    the shower temperature was impossible to get right, was either scolding hot or ice cold. car park spaces were so tiny you felt like you’d hit someone. $300 cleaning deposit was a bit much considering the time we spent actually in the hotel. wasn’t provided with enough towels to shower with for our stay.

    great views from the balcony, wishing we were situated with better views, incredible spa and pool facilities as well as great underground, locked parking. provided with kitchen utensils.

    Stayed in October 2022

Showing 76 – 100

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