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Reviews of Aussitel Backpackers 3.5 stars

312 Harbour Drive, 2450 Coffs Harbour, Australia

#118 of 118 hotels in Coffs Harbour

Guests' Choice

Review score

Based on 103 hostel reviews

7.2

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    7.9

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 17 March 2024

    7.0
    It was good, staff is friendly and very helpful. Quiet backpacker in this season so not overwhelmed. The place was clean
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Well, it s a backpacker and it feels oldish, however facilities were cleant and maintained well. It was good to stay for couple of days

    I liked the friendly staff and the fair clean of the property overall.

    Stayed in March 2024

  • Reviewed: 14 February 2024

    6.0
    Good for short stays but needs a spring cleaning. Very friendly staff :)
    • Leisure trip
    • Couple
    • Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The hostel needs a really good cleaning. Our room had clearly not been cleaned before we arrived (dirt on carpets, stains, pieces of trash lying around). The common areas also could do with a deep clean. However for the nightly price we cannot complain :)

    Good location, the manager who checked us in was very friendly and even organised a dorm to ourselves which was really nice :) clean bedsheets and towels on arrival. We didn’t use the kitchen but it seemed to have everything you would need

    Stayed in February 2024

  • Reviewed: 16 October 2022

    8.0
    okay
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    only one bathroom and two showers

    central, spacious

    Stayed in October 2022

  • Reviewed: 3 October 2022

    7.0
    Fine hostel in the middle of nowhere
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Location, it was 2,5 km from the Greyhound bus stop and the main road. Busses don’t start early and are not until late. No good connections, No ubers available and the cab didn’t show. So what are you going to do there? If you love walking around the beach it’s the place to be. My last experience was I had to walk with my heavy backpack for 2,5km to the bus.

    Jackie (reception) was really great! She arranged I could stay in the room even though I had 2 bookings. Nice people, not party hostel. Just cosy. The facility was really clean. everyday they clean bathroom around 14:00 really good.

    Stayed in September 2022

  • Reviewed: 18 September 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was alright.

    The host. Very welcoming and helpful.

    Stayed in September 2022

  • Reviewed: 17 September 2022

    8.0
    Central location, good for short stay for backpackers
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    the room was small and not well ventilation inside

    location, cooking facilities and friendly staff

    Stayed in August 2022

  • Reviewed: 23 July 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 3 nights

    Management excellent

    Stayed in May 2022

  • Reviewed: 18 July 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night

    The lady I spoke with at reception was very friendly and helpful. The place was clean and uncluttered. Great wifi.

    Stayed in July 2022

  • Reviewed: 15 June 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There was only one inlet in the whole room (for four people) and no bin in the rooms

    Pretty chilled

    Stayed in June 2022

  • Reviewed: 1 June 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Not too much Tbh. Slightly strange atmosphere due to the travelling workers etc. Not a backpacker place really

    Short walk to the jetty in coffs. Perfect for diving weekend. Friendly staff. Good showers

    Stayed in May 2022

  • Reviewed: 16 May 2022

    6.0
    a decent backpackers lodge
    • Leisure trip
    • People with friends
    • Bed in 6-Bed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    advertised to have free airport shuttle but when we came it had stopped running.

    cheap and everything you’re looking for in a backpackers — showers, kitchen and beds

    Stayed in May 2022

  • Reviewed: 2 May 2022

    7.0
    As expected
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 1 night

    Showers were a bit dirty, nothing out of the ordinary, though. Could have a few more outlets in the room.

    Friendly staff at check-in, very comfortable bed and clean sheets.

    Stayed in May 2022

  • Reviewed: 18 April 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy due to some of the other guests but otherwise good basic accommodation

    Good clean comfortable

    Stayed in April 2022

  • Reviewed: 15 April 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Bed could be slightly comfier. Confusing to check in late at night -couldnt find entrance!

    Very friendly lady at front desk, genuine and interested in my plans and offered heartfelt advice on my travels. Complete opposite experience to lots of the reviews I can see from a few years back

    Stayed in April 2022

  • Reviewed: 22 May 2024

    2.0
    Would not recommend for solo female travelers
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Smelt of smoke and damp / mould throughout. People smoking in the outside area right next to clean bedding & towels. The door for the ‘smoking area’ (where you walk through to enter the property) is left open and the smell comes into the kitchen next door. Can smell smoke in the bedrooms as well as damp. Womens toilets wall is next to the smoking area so bathroom also smells of smoke. Room not cleaned once whilst I stayed (4 nights) also dead moth in fan and another in the light. Mesh to prevent insects coming in broken so unable to open window. Didn’t report issues as didn’t feel comfortable doing so (solo female traveller). Also no plugs near bed and not enough for the amount of beds in the room.

    Had a shared room to myself most nights as the hostel was so quiet

    Stayed in May 2024

  • Reviewed: 21 May 2024

    2.0
    Please take a look at this place before booking
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I don’t understand the good reviews for this place. It gives a vibe of a place for homeless people struggling in life (very sad) more than happy travelers. The place looks run-down, the bedding smells like smoke/cigarette and my room has a weird smell and seems unclean. E.g. there are used cups in my room, which another travelled told me had been in there for days, which understates the suspicion that the room hasn’t been cleaned recently. Toilets seem unclean. I checked in, but after a short time sitting in there I couldn’t imagine sleeping there. I left without being offered my money back. Should have trusted my gut feeling. Unfortunately, not surprised to read the bad reviews afterwards about bedbugs

    Friendly staff

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good hostel! You can get there by bus easily, the bus station is across the street and it only takes a few minutes to get to the beach.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    1.0
    Worst hostel I stayed in Australia
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty!!!! Room was filthy and got bitten by bedbugs badly. Tried to contact the owner and no response do not stay here unless you want to be bitten to death.

    Close to the beach

    Stayed in May 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 7 nights
    • Submitted via mobile

    The place had a great vibe. Friendly staff and friendly guests and was a great place to just relax

    Stayed in April 2024

  • Reviewed: 17 March 2024

    5.0
    Nice staff but not the cleanest hostel.
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately, there were bugs everywhere and we had bedbugs in our room which was a shame. We were offered a refund and the staff were really apologetic but it was a shame. Really appreciate their help, though.

    The staff were really lovely and the hostel is a short walk from the jetty which is nice.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    1.0
    Be careful bed bugs
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    In addition to the fact that it was dirty, there were bedbugs in the room. The manager provided us with a new room when we went to complain but it was no cleaner and there were bed bugs too.The presence of bedbugs did not seem to worry or surprise the manager. I was supposed to stay there for 2 nights, but ended up staying only one.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The kitchen had cockroches and was generally not clean. Bed still had sheets from the last occupant. Good luck trying to find a fork to use. The room was a 6 berth, and it had 2 sockets in the whole room. The wall fan was broken, so they had supplied a mobile one, but that left us 1 plug for two of us to charge phones.

    It was very quiet, only one other in a six berth dorm. Location was okay. Free use of washing machines.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    1.0
    Not clean
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    It is so dirty and unclean, the kitchen is falling apart.

    The room was alright.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Great experience.
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    I guess it could have been a bit cleaner. Some of the mattress' were degrading and some of the kitchen rules were not adhered too, but I had no problem really with this things as most of it was up to standard.

    I liked that it was true backpacker style, pretty laid back, clean enough, flexible with bookings, good price, access to surfboards and kayaks. Great location. Very cold fridge, ample space. Plenty of communal areas. Nice, friendly and accommodating host.

    Stayed in January 2024

Showing 1 – 25

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