389 Pitt Street, Sydney CBD, 2000 Sydney, Australia
#109 of 325 hotels in Sydney
Guests' ChoiceBased on 4867 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
8.8
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 29 April 2024
Zack
AustraliaBed's weren't very comfortable.
Location is great, close to lots of different transport and activities!
Stayed in April 2024
Reviewed: 28 April 2024
Abdul
United Arab Emiratespoor hygiene standards
staff, location and overall stay was ok
Stayed in April 2024
Reviewed: 28 April 2024
Nikki
AustraliaPillow options were limited to very low or very high. No other options.
Staff at the hotel were very efficient and had our bags delivered to the room etc. Room was spacious and we were upgraded to a room with 2 double beds.
Stayed in April 2024
Reviewed: 28 April 2024
Rolf
AustraliaI thought the parking price was a bit excessive when staying there !
Location was excellent - right in the middle of everything .
Stayed in April 2024
Reviewed: 28 April 2024
Danuta
AustraliaCarpet in the room was too dark and looks old.
Beautiful hotel. The location was perfect. Clean bathroom, comfortable beds and Waking distance to restaurants, China town, Captol theatre. Darling Harbour, Westfield shopping centre etc. The staff was very helpful.We enjoyed it very much.
Stayed in April 2024
Reviewed: 27 April 2024
Poh
SingaporeThe location is good, right in the heart of town with easy access to public transportation.
Stayed in April 2024
Reviewed: 26 April 2024
Antonella
AustraliaBar fridge, stained carpet, iron board
Location, room space, staff-service, Cleanliness
Stayed in April 2024
Reviewed: 26 April 2024
Canada
AustraliaIt’s a bit older so the bathroom and decor were a bit dated.
Great location and the rooms were spacious! We were there for Taylor Swift and they had some cute swiftie signs and photo ops in the lobby which was nice.
Stayed in February 2024
Reviewed: 25 April 2024
Tirunelveli
IndiaNo view from most rooms, due to adjacent sky scrapers all around.
Excellent location in CBD, within a half hour walking distance to the Harbour Bridge & other major sights. Very clean & comfortable rooms. Responsive service.
Stayed in April 2024
Reviewed: 25 April 2024
Kinind
IndiaThe furniture and fixtures look a little dated, but function perfectly well
Clean, spacious hotel in the heart of the city, walking distance from train station, Hyde Park and plenty of restaurants. Excellent choice!
Stayed in April 2024
Reviewed: 24 April 2024
Pamella
AustraliaThe location
Stayed in April 2024
Reviewed: 23 April 2024
Zoran
AustraliaOur Room was close to the elevator and store room and at times was a little noisy! Other than that no issues. Although the room was on the expensive side.
The bed was very confortable. We were upgraded to a bigger room with a Balcony as we stayed here previous years and intend to come at this hotel in the future .
Stayed in April 2024
Reviewed: 23 April 2024
Alicja
AustraliaNothing to comment, all good
Location, yummy breakfast
Stayed in April 2024
Reviewed: 23 April 2024
Jayne
AustraliaEverything, central, neat and clean
Stayed in April 2024
Reviewed: 22 April 2024
Jayne
AustraliaEverything
Stayed in April 2024
Reviewed: 22 April 2024
Maria
ColombiaGreat location and nice customer service
Stayed in April 2024
Reviewed: 22 April 2024
Rebecca
Australialack of choice of pillows
Great room, comfortable bed, the location is second to none as it is close to everything, Pitt Street Mall, Park, Stations, restaurants. Staff at breakfast went above and beyond to help
Stayed in April 2024
Reviewed: 20 April 2024
Alan
New ZealandWe shifted room as very noisy by the air conditioning. Staff were extremely helpful and relocated us immediately.
Dark curtains, red light at night, space, helpful staff, and location. The conceige were very good and extremely helpful.
Stayed in April 2024
Reviewed: 19 April 2024
Allan
AustraliaThere wasn't anything.
Everything: facilities, location, staff and the room.
Stayed in April 2024
Reviewed: 18 April 2024
Jennifer
New ZealandI found the decor very dark and a little depressing.
Excellent receptionist. We appreciated the late checkout and room upgrade.
Stayed in March 2024
Reviewed: 18 April 2024
Heidi
New ZealandFantastic location
Stayed in April 2024
Reviewed: 18 April 2024
Lisa
CanadaNothing to not like about it. It was great
It was right in the middle of the core of Sydney Australia
Stayed in April 2024
Reviewed: 14 April 2024
Natalie
AustraliaNothing
The family foom with 2 bathrooms was perfect for four adults and it is the second time we have stayed at this hotel and requested this room. It's location is great for an annual charity event we attend in the Domain It was a bonus to find it was so close to the Capitol Theatre as we attended Grease on the Saturday night.
Stayed in April 2024
Reviewed: 14 April 2024
Cathy
New ZealandThe blinds in the room were hard to pull up and down. The beds were very soft
We had room service and ate in the bar. All meals were very tasty and surprisingly nice for hotel food. The hotel was quiet considering there were a lot of rooms, guests coming and going. Location was great central to light rail, underground trains food places, Coles, chemist warehouse, Chinatown, Anzac memorial, best location I've stayed in Sydney. The rooms were cleaned to a high standard. The staff were helpful and polite
Stayed in April 2024
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