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Reviews of Backpackers By The Bay 4 stars

12 Hermitage Drive, 4802 Airlie Beach, Australia

#20 of 22 hotels in Airlie Beach

Guests' Choice

Review score

Based on 442 hostel reviews

7.4

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    7.9

  • Facilities

    7.4

  • Staff

    8.9

  • Value for money

    7.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 16 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    I could sleep quietly. By the other hand I had predrinks and the people was keen to share some music.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location and friendly staff

    Stayed in April 2024

  • Reviewed: 30 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Lighting in the hallway was basically nonextistent, mostly long-termer

    Nice staff

    Stayed in January 2024

  • Reviewed: 11 March 2024

    8.0
    Fantastic staff, great value for money.
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It is about a 45 min walk to the harbour for the Whitsundays tour which felt like a really long way with all my stuff and in the pouring rain, so the location is not as good as other hostels in the area. There’s no tap for filling up water - the kitchen taps are fine but the water was very warm. There was no bedding on my bed when I arrived and I had to wait for around 4 hours for when I arrived, which was disappointing because I desperately wanted a nap! All small issues though - overall great hostel and well priced.

    Very clean. Amazing staff - manager Amena was incredible, she was really helpful and friendly. The rest of the staff were also great - even when off duty staff helped me when I looked lost etc. Lots of very friendly people in the hostel. Had storage for luggage for the days of my Whitsundays tour which was a nice surprise and very convenient - this only cost $6.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Location was quite far from things

    Cute hostel with a chill vibe

    Stayed in March 2024

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I liked the relaxing area near the pool with the hammocks. Was surprised to see there was no television in the room bug besides that the staff was lovely, and was good value for money

    Stayed in January 2024

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Great location

    Stayed in January 2024

  • Reviewed: 19 January 2024

    7.0
    not a bad option if you need a place to spend the night
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    the common areas weren’t clean, female toilets and showers could use some attention

    the location is great, easy check-in, staff I met was friendly and helpful, A/C in the rooms

    Stayed in January 2024

  • Reviewed: 17 January 2024

    7.0
    alright for a quick stop
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    not very social, rooms were very small, bathrooms were strange

    beds were comfy, staff were friendly and aircon in the room

    Stayed in January 2024

  • Reviewed: 14 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Kitchen is super dirty, nobody cleans after use. The sitting area outside is a dirty mess. People are smoking everywhere on the terras. No nice spots to chill if you are a non smoker.

    Friendly staf. Rooms are nice and cool. Female only bathroom.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The hostel is a little outdated. It’s also not right in the town centre, but only a 10 min walk out so I didn’t mind this at all.

    Nice vibe and lovely staff.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Fantastic. Better than expected.
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night

    I did not stay at the hostel apart from bathing and sleeping times. It is difficult to say what I did not like. I liked almost everything.

    Good for one night stay. Good roommates. Good service. Good bathroom. Good toilet. Good electric power and water

    Stayed in January 2024

  • Reviewed: 11 January 2024

    6.0
    Good for sleeping not for meeting people
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Not really sociable a lot of longtimers so not a lot of fun for shorttimers

    Everything was nice and pretty clean

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    A good value stay in Airlie beach.
    • Leisure trip
    • Couple
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    A lot of staff hanging around constantly and it felt quite clique-y in the common areas.

    The rooms were very comfortable, with good aircon, and the showers were good too. We were able to use the facilities after we checked out which was great. Front desk staff were nice.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night

    The kitchen could be a bit cleaner. But that needs to be done by the guest and not the staff. The terrace was a bit run down/old stuff.

    Layback, easy going. Nice to have a kitchen where you can cook. Bathroom was clean. Lot of young people staying at BBB.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    7.0
    Okay for a hostel
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night

    It's quite a social hostel, so there's a lot of random people hanging around. I feel like there are a lot of long-term stayers.

    The facility was quite comfortable. The bathrooms and kitchen felt clean. The girls in my room were really polite.

    Stayed in December 2023

  • Reviewed: 22 November 2023

    7.0
    Worked fine.
    • Leisure trip
    • Couple
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There were more people who lived there full time and worked locally than tourists.

    Very nice vibe, clean washrooms. Even though the property was fully booked, it was clean and fully equipped with amenities.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    7.0
    It's all right
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Bathrooms were a bit dirty. The sheets at first too, but could exchange them for other ones.

    Kitchen was well equipped. Location was good if you're going to the Greyhound bus stop.

    Stayed in October 2023

  • Reviewed: 14 November 2023

    8.0
    We had a nice stay ! Room clean showers clean
    • Leisure trip
    • Couple
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Air condition is complicated to use and noisy

    Nice room, balcony

    Stayed in November 2023

  • Reviewed: 5 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Not very clean We didn't see any employee at all (the key was hanging on the wall in an envelope upon arrival and had to leave our bedsheets on the pool table while leaving as no one was there) Quite noisy and messy. I guess if you want to party that's the right place to go

    Location

    Stayed in November 2023

  • Reviewed: 24 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Great atmosphere, nice view, has everything you need

    Stayed in October 2023

  • Reviewed: 23 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    If you're unlucky the AC will be right besides your bed and it's pretty noisy

    Very friendly and helpful staff

    Stayed in October 2023

  • Reviewed: 21 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    In general, the hostel could need some renovation. The kitchen was really dirty and not inviting at all. Glad that I only stayed one night.

    I could check in any time and the room was quite clean. Did not see any of the staff as I was there outside the office hours, but check in was well prepared.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Stay was very pleasant
    • Leisure trip
    • People with friends
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with an update

    Close to city, clean, ample car park, good facilities kitchen, dinning area.

    Stayed in October 2023

Showing 1 – 25

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