163 Abbott Street, 4870 Cairns, Australia
#9 of 75 hotels in Cairns
Guests' ChoiceBased on 2521 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
8.8
Staff
9.1
Value for money
8.3
Free WiFi
9.3
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End of dialog contentReviewed: 6 March 2024
Alpacra
AustraliaThe breakfast was average. There was very little on the 2 mornings. The staff didn't keep the area clean and wiped spilt food onto the floor. The jam containers were not clean and jam was not presented well. Toilets were wet with water in the floors and very unclean.
The location
Stayed in February 2024
Reviewed: 5 March 2024
Liz
Australiabeds and room a little amall and no balcony
friendly staff
Stayed in March 2024
Reviewed: 3 March 2024
Viti
AustraliaNothing.
Always exceeds my expectations
Stayed in March 2024
Reviewed: 3 March 2024
Centaine
AustraliaThe service and such beautiful rooms.
Stayed in February 2024
Reviewed: 26 February 2024
Manisha
AustraliaExcellent
Stayed in February 2024
Reviewed: 25 February 2024
Ronah
United KingdomNothing
Location is excellent. Facilities great too and very comfortable.
Stayed in February 2024
Reviewed: 24 February 2024
Shirley
AustraliaEverything was lovely! The bed, shower, kitchen - just gorgeous!
Stayed in February 2024
Reviewed: 24 February 2024
Joel
AustraliaBreakfast was a little average for the buffet but a cook made us omelettes that were amazing. This may have been because it was in the last hour though but fresher food would have been nice
Comfortable room, nice shower, very comfortable bed
Stayed in February 2024
Reviewed: 23 February 2024
Joel
AustraliaNo restaurants or bars at the hotel open on a Sunday. But that might be a far North Queensland thing perhaps?
Very clean and fresh, great facilities (pools, gym, sauna), great views of the city and close to all major attractions. Reception staff very friendly and helpful.
Stayed in February 2024
Reviewed: 21 February 2024
Mcdonald
AustraliaWhen we enterend our room it smelt really really damp/moldy
The proximity to everything !
Stayed in February 2024
Reviewed: 21 February 2024
Leesasm
AustraliaOnsite restaurant was closed during our stay. Car parking onsite would be tricky for anyone with a low car as access is via a driveway with a large hump.
Room was clean and comfy. Cark Parking was available on site. Walking distance to esplanade and great place to eat. Foyer area was very welcoming.
Stayed in February 2024
Reviewed: 20 February 2024
Binhma
United StatesNo instructions with the glass bottles in room about refilling it yourself. The restaurant, CC’s was blocked off from access directly through the hotel so you had to walk out and around in the rain to get back to the hotel
Convenient location. Nice amenities
Stayed in February 2024
Reviewed: 19 February 2024
Annette
United KingdomGreat accommodating staff. Very helpful.
Stayed in February 2024
Reviewed: 19 February 2024
Kathleen
AustraliaI wish I spent more time in the hotel
Beautiful rooms and facilities! Worth spending the money for something a bit nicer. Large amazing bathroom. Sarah at reception was excellent!
Stayed in January 2024
Reviewed: 18 February 2024
Daniel
New Zealand2nd time staying here and really love all the Crystalbrook properties. The hotel has a great location and even quieter now that the bats have moved! Facilities are good although the pool is just for paddling. Gym was great. Excellent wifi and TV setup in the room.
Stayed in February 2024
Reviewed: 12 February 2024
Helen
United KingdomRestaurants were under refurbishment and not open, February 2024.
Newly refurbished rooms, they did smell of fresh paint. Despite the newness the USB port next to the bed did not work. Generous sized room. Nice kitchenette area.
Stayed in February 2024
Reviewed: 12 February 2024
Rebwcca
AustraliaNil
All round beautiful clean and fabulous stuff
Stayed in February 2024
Reviewed: 12 February 2024
Mark
United KingdomNothing
Stylish, modern, clean, just fantastic. Exceeded our expectations.
Stayed in February 2024
Reviewed: 12 February 2024
Anjana
Hong KongNothing at all, it was wonderful 👌🏽
The location, the size of room and cleanliness and the most helpful and cheerful staff. Highly recommend this place for stay!!!
Stayed in February 2024
Reviewed: 12 February 2024
Abhisheel
IndiaThe staff was great
Stayed in February 2024
Reviewed: 11 February 2024
John
AustraliaAdditional changes for parking The doors different with suitcases door closer could be adjusted
Rooms and location
Stayed in February 2024
Reviewed: 9 February 2024
Penka
AustraliaN/A
We like everything. The position of the hotel so close to Cairns Esplanade,the facilities of the hotel ,the room and so helpful staff.
Stayed in February 2024
Reviewed: 6 February 2024
Ohanlon
AustraliaRoom facilities were very modern, great value for money and well located near night markets
Stayed in February 2024
Reviewed: 4 February 2024
Peter
AustraliaNothing. It’s was perfect.
The rooms were stunning. Very modern and comfortable. Full of ammenities.
Stayed in February 2024
Reviewed: 1 February 2024
Tina
AustraliaNice smelling pump soaps, shampoo. Coffee pod machine. Drinking chocolate. Complimentary movies. Basement car parking. Access key app on phone. Super easy check in. Swimming pool, robes, towels. Clean, fresh, comfy quality!!!
Stayed in January 2024
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