613 Main Road, 3350 Ballarat, Australia
#61 of 84 hotels in Ballarat
Guests' ChoiceBased on 1576 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
8.7
Facilities
7.8
Staff
8.5
Value for money
7.8
Free WiFi
7.4
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End of dialog contentReviewed: 5 October 2023
Thomas
AustraliaBuffet breakfast could have some more selection
Room was a good size and the bathroom was modern.
Stayed in October 2023
Reviewed: 4 October 2023
Cathryn
AustraliaNeeded a microwave and utensils
Stayed in October 2023
Reviewed: 3 October 2023
Ron
AustraliaOne thing that lets the room down is the bathroom, the taps are in a bad position in the shower and the shower was above the bath which is very old hat. And the bath mat provided for the shower was very dirty.
the room is great as is the restaurant and the parking is a lot better than most places we usually stay at, and the staff are all very friendly.
Stayed in October 2023
Reviewed: 29 September 2023
Donna
AustraliaQuiet
Stayed in September 2023
Reviewed: 14 September 2023
Kylie
AustraliaClose to everything, Room was nice
Stayed in September 2023
Reviewed: 11 September 2023
Shira
AustraliaBreakfast wasn’t too good and not valued enough
Very clean comfortable and great service
Stayed in September 2023
Reviewed: 6 September 2023
Ann
AustraliaNo room service. Bar closes at 5pm and alcohol could only be purchased at the restaurant.
Room was beautiful light and airy and generous bathroom with huge shower. Buffet breakfast was an amazing selection. Beautiful grounds to walk around in.
Stayed in September 2023
Reviewed: 5 September 2023
Ophelia
AustraliaVery cold room even with aircon.
Restaurant food was excellent
Stayed in September 2023
Reviewed: 3 September 2023
Gillian
AustraliaNeed to get rid of the showers in bathtubs, they are dangerous and the shower head was very low making it hard to was my hair . We also had to ask for the room to be serviced as we were missed
Had dinner one night in the restaurant. Food was good . Restaurant was very quiet and felt staff hovered too much ( but they were polite and friendly)
Stayed in August 2023
Reviewed: 2 September 2023
Shaun
AustraliaBad may have been too hard
Stayed in August 2023
Reviewed: 24 August 2023
Pattanan
Australiagap around doors and cold room
garden
Stayed in August 2023
Reviewed: 24 August 2023
Janine
AustraliaNo towel rail near the shower
Loved the room and it was warm when we arrived. Enjoyed the breakfast and loved the hours it was open. Set us up for the day.
Stayed in August 2023
Reviewed: 21 August 2023
Sara
AustraliaIt was perfect for our needs
The location was excellent
Stayed in August 2023
Reviewed: 16 August 2023
David
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 14 August 2023
Ross
Australiatired rooms
Rom we were in was looking a little bit tired, breakfast was good rooms need updating a bit.
Stayed in August 2023
Reviewed: 12 August 2023
Sharp
AustraliaThe staff member on the front desk was very slow with our check in and the breakfast the next day was cold. Need to work on some things.
Great location in Ballarat. The room was amazing. A lot of car parking for us and close to the local pub just a 10 min walk.
Stayed in July 2023
Reviewed: 11 August 2023
Peter
AustraliaShower could be better, the water pressure was low and after a time water gets colder.
Stayed in August 2023
Reviewed: 4 August 2023
Sarah
AustraliaShower.... took 10 mins to heat and had zero water pressure. Couldn't use the cold tap at all otherwise the shower was too cold.
Stayed in July 2023
Reviewed: 30 July 2023
Sophie
AustraliaWater in bath was coloured weirdly. My bath it was yellowy and my partner’s more grey. Pool was closed
Parking free and accessible. Nice location. Comfortable bed. Good view.
Stayed in July 2023
Reviewed: 29 July 2023
Jackie
AustraliaNice comfortable room.. Bed was great, nice and soft, awesome pillows.
Stayed in July 2023
Reviewed: 22 July 2023
Judy
AustraliaNothing really
Room was clean and bed was comfortable. Lovely gardens at the Mercure and havi g the day spa closeby was a real treat
Stayed in June 2023
Reviewed: 17 July 2023
Monique
AustraliaCan’t think of anything
Very clean, lovely decor in the room
Stayed in July 2023
Reviewed: 15 July 2023
Tracey
AustraliaNo breakfast option
Everything
Stayed in July 2023
Reviewed: 13 July 2023
Colin
AustraliaOutdoor lighting did not exist with light globes or wiring not working. Nothing got done. Very unsafe. Light inside the unit next to the tv did not work and wasn’t fixed. Didn’t matter too much. Safe didn’t work and after a bit of fiddling staff said it was the batteries and did replace them. Wouldn’t have been happy if our belongings were in there and we couldn’t have had access to them! Dinner rather expensive.
Excellent location. Room was a good size with lots of space but the bathroom was a bit dated for the price. Bed was very comfortable. Buffet breakfast was excellent and staff were very helpful.
Stayed in July 2023
Reviewed: 11 July 2023
Belinda
AustraliaSpa didn’t work
Privacy and location
Stayed in July 2023
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