1108 Barrenjoey Road, 2108 Palm Beach, Australia
#2 of 10 hotels in Palm Beach
Guests' ChoiceBased on 140 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.2
Staff
9.6
Value for money
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2024
Nathan
AustraliaParking is not onsite, either pay across the road or find street parking about 500m down the road
Very friendly and helpful staff, loved the welcome drink, cool private dining room upstairs separate to downstairs restaurant. Recommend eating dinner in the restaurant and get the crab cakes!
Stayed in May 2024
Reviewed: 11 May 2024
David
AustraliaLack of parking at the property but we were aware of this beforehand and know it is something consistent with Palm Beach.
Breakfast excellent and view from window memorable.
Stayed in May 2024
Reviewed: 8 May 2024
Neale
AustraliaRooms were very small but shared lounge & terrace made up for it
Beautiful decor & Attention to detail Excellent Restaurant downstairs Great position Friendly staff
Stayed in May 2024
Reviewed: 6 May 2024
Rob
AustraliaLocation
Clean really comfortable bed Staff were amazing
Stayed in May 2024
Reviewed: 28 April 2024
Charlotte
AustraliaBeautiful property, the hostess was amazing and so friendly , simple but delicious continental breakfast of homemade incredible muesli, banana bread, muffins, coffees, juices, there was also fruit but it was gone by the time we turned up so replen on this could have been nice. Rooms are on the smaller side as it is and older converted house but still done beautifully loved the breakout spaces and zen vibe upstairs for the accommodation even though downstairs there was a great vibe restaurant and bar area. Friday night but the restaurant was still done by 10pm so it didn’t impact sound or sleep - just a delightful vibe! The sunset across the road was just magical
Stayed in April 2024
Reviewed: 26 April 2024
Darralyne
AustraliaThe shower screen had a small leak, not a major inconvenience.
The whole experience was wonderful, the rooms, the staff and the location were perfect. My bestie and I were there to celebrate our 50th birthdays and the staff made us feel very special.
Stayed in March 2024
Reviewed: 17 April 2024
Anne
AustraliaThe only downside was the traffic noise on the street outside, otherwise it was great.
Fabulous staff
Stayed in April 2024
Reviewed: 11 April 2024
Justine
United KingdomWe had the loft room which was very spacious and well decorated. My friends rooms were also well designed and comfortable. Breakfast in the private hotel area was lovely - complete with pet water dragon who makes an appearance for treats
Stayed in March 2024
Reviewed: 1 April 2024
Kathleen
AustraliaIt was nice.
Stayed in April 2024
Reviewed: 28 March 2024
Jackie
United KingdomIt’s hard to think of anything except maybe a bit more room to put clothes away would have been good - but I’m struggling to find anything negative!
The location and laid back welcome was fantastic. It was great to be part of the BJH family for a few days.
Stayed in March 2024
Reviewed: 26 February 2024
Greg
AustraliaClean just enough room
Stayed in February 2024
Reviewed: 23 February 2024
Lynne
AustraliaNo parking on site, council car park across the road but busy most of the time so hard to get a park. The room size was very small. Not enough floor space to put 2 suitcases down. Feels like whenever you book on Booking.com you get the dregs so far as accommodation.
The staff were amazing! So nice to get good service from all staff. The decor and styling was lovely. The food was a little pricey but standard was very high and very delicious.
Stayed in February 2024
Reviewed: 4 February 2024
Marie
AustraliaThe bed and pillows were extremely uncomfortable. Myself and my partner were extremely sore and had bad headaches from the pillows arching our necks.
Very clean and just enough room for a short stay.
Stayed in February 2024
Reviewed: 30 January 2024
Natalie
AustraliaWhat a great relaxing stay! Staff were fantastic. Thank you.
Stayed in January 2024
Reviewed: 28 January 2024
Gudrun
AustraliaWe didn’t book for longer!
Lovely! Helpful staff, booked us a last minute table for dinner which was delicious. Easy relaxing visit.
Stayed in December 2023
Reviewed: 28 January 2024
Bernard
AustraliaAs I said the breakfast - limited choice and not value for money
Breakfast wasn’t the best part - very limited choice given what we paid for the stay. Hotel has a very homely feel and staff are incredibly friendly and welcoming
Stayed in January 2024
Reviewed: 1 January 2024
Nathan
United KingdomParking is a bit of an issue,but that's to do with the area. If you can, come by public transport or be prepared to park some distance away or pay a hefty sum to the council for their parking But don't let it put you off
Staff were amazing and couldn't be more helpful Food was delicious and the room was light and comfy with a bit of luxury
Stayed in December 2023
Reviewed: 4 December 2023
Jill
AustraliaCan’t think of anything
My room was small but very comfortable, the staff were fabulous and quickly knew my name, carried luggage for me and were absolutely delightful. The restaurant served delicious food. Getting around without a car is easy with a bus stop right outside and the ferry over the road. Highly recommend
Stayed in December 2023
Reviewed: 18 November 2023
Julieanne
AustraliaOnly one minor comment, that the tv reception was poor.
Loved the decor, so relaxed.
Stayed in November 2023
Reviewed: 5 November 2023
Michael
JerseyThe rooms were a little tight for space especially the wardrobe
The location is ideal and the restaurant is very good
Stayed in October 2023
Reviewed: 27 October 2023
Maureen
United StatesEverything was perfect the location amazing friendly staff amazing food. We loved it
Stayed in October 2023
Reviewed: 22 October 2023
Marcia
AustraliaWindows need to be double glazed…… street noise at night very disturbing. Breakfast excellent except for the coffee. How about a capsule machine or maybe 2 when busy.
Location Excellent……
Stayed in October 2023
Reviewed: 9 August 2023
Rachel
AustraliaI LOVED the property and staff
It was such a beautiful, cosy room. I loved that it has an exclusive kitchen and outdoor area for guest to enjoy. The welcome mocktails where so refreshing! I will stay here whenever I am in the area every time.
Stayed in August 2023
Reviewed: 8 August 2023
Jane
AustraliaThe staff were so lovely and I really like the layout of the whole place. We felt so special in the loft and it’s huge, being brought a chilli Marg to your room when you arrive topped it off! Dinner was so good! Highly recommend
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content