14 Punt Road, 3182 Melbourne, Australia
#170 of 206 hotels in Melbourne
Guests' ChoiceBased on 395 hostel reviews
7.2Cleanliness
7.2
Comfort
7.2
Location
8.3
Facilities
7.6
Staff
8.1
Value for money
7.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 January 2024
Shanon
United KingdomNeed Better Mattresses. And I struggled to find someone that worked there at reception,(I understand people are busy)
Stayed in January 2024
Reviewed: 8 January 2024
Megan
United KingdomThe windows aren’t allowed to be opened so the room is a sweaty smelly oven, the stench of our roommates manky towel brought tears to my eyes, it would have been fine if we could air out the room but we weren’t allowed. I’d have breathed fresher air in a gorillas gooch. The beds were covered in stains and my friend even had a welcome gift of a Pringle on her bed. Apart from the cleaner the staff are just hostel stayers so don’t care about good service and we were left waiting a while to get into our room even though it was ready because the receptionist forgot we were waiting. Reception is poorly managed, they just played video games and loudly discussed how they had crapped their pants which wasn’t a very warm welcome. And to top it all off the wifi never worked for me and only worked badly after 24 hours for my friend. Beware of fake reviews for this place, so many are the same persons 10/10 review multiple times who probably worked there.
Close to tram stops, bathrooms were modern
Stayed in January 2024
Reviewed: 2 January 2024
Quoc-viet
AustraliaOnly one washing machine and one dryer
Vibes
Stayed in December 2023
Reviewed: 2 January 2024
Quoc-viet
AustraliaOnly one washing machine and one dryer
Vibes
Stayed in December 2023
Reviewed: 20 December 2023
Sallyann
New ZealandArriving to a dirty room after traveling international and having to sleep on a dirty floor. Informing staff in the morning and being told I would get a refund only to not.. and have no one answer my multiple emails and enquires in to it. Cleaners not cleaning facilities till late in the afternoon. The bathrooms floors covered in hair and water (nothing provided to prevent slips, clean excess water away or anything dry to stand on. The apathetic staff.
I liked the art throughout the hostel
Stayed in October 2023
Reviewed: 11 December 2023
Paloma
AustraliaIt was filthy and people were partying all night long.
Location is alright
Stayed in December 2023
Reviewed: 9 December 2023
Properties
AustraliaThere was nothing I didn't like about my stay jere
Lovely stay. People were friendly the hostel was clean and the staff were lovely. Highly recommend.
Stayed in December 2023
Reviewed: 6 December 2023
Samy
AustraliaVery poor quality beds as well as air circulation in the rooms. uncomfortable and smelly
correct collective spaces
Stayed in December 2023
Reviewed: 29 November 2023
Lisa
SwedenI was extremely impressed with how Bayside house was operated, They have great staff and a bunch of friendly people there which made it a great atmosphere. Good amount of showers and bathrooms, a big kitchen and a big ”livingroom” where i was able to sit in the sofa and watch movies, play videogames. They also had a pool table which made my stay even better!
Stayed in November 2023
Reviewed: 28 November 2023
Zhiqiang
ChinaThere are a lot of people smoking marijuana here, but also lied to customers that they can refund, but the actual refund is not, and the loss is almost 700 Australian dollars
There are a lot of people smoking marijuana here, but also lied to customers that they can refund, but the actual refund is not, and the loss is almost 700 Australian dollars
Stayed in November 2023
Reviewed: 21 November 2023
Quoc-viet
AustraliaThey don't have enough 🔌 in the room. Only one washing machine 😑
The staff are great. The facilities and living room are 👍
Stayed in November 2023
Reviewed: 19 November 2023
Svobodova
United StatesEverything.
I arrived at this hostel at 7 pm - no one was at the reception and when I called and texted no one responded. At 8 pm got there a very mean lady who told me that she called me in the afternoon and wanted to check if I was coming. (I picked up the call but no one talked to me and after I hung up she didn’t call back again - how I was supposed to know that it was the hostel and not a spam call?) after this experience and the way how rude she talked to me I asked to see my room first before I pay - she refused, told me that she was there in her free time and isn’t paid for being there, she turned off the computer and told me that she’s not gonna accommodate me and left. Amazing experience.
Stayed in November 2023
Reviewed: 18 November 2023
Franz
GermanyThe beds were not the best.
Olli's Service was amazing! There is a lot of nice spots to hang out.
Stayed in November 2023
Reviewed: 17 November 2023
Jodie
United KingdomOllie was the best ever, very helpful and chatty! He made my stay at Bayside perfect :)
Stayed in November 2023
Reviewed: 17 November 2023
Ashley
United KingdomStaff were great, very friendly
Stayed in November 2023
Reviewed: 8 November 2023
Aaron
IrelandLove Everything about the place
Stayed in October 2023
Reviewed: 3 November 2023
Reece
United KingdomNothing I loved it
Ellie ;)
Stayed in October 2023
Reviewed: 29 October 2023
Fabio
ItalyKitchen, could be more furnished
Friendly and helpful reception
Stayed in October 2023
Reviewed: 26 October 2023
Aria
New ZealandNothing
Liam is good looking!
Stayed in September 2023
Reviewed: 24 October 2023
Reece
United KingdomLoved it
Very clean
Stayed in October 2023
Reviewed: 23 October 2023
Aaron
IrelandNothing
Love the kitchen
Stayed in October 2023
Reviewed: 23 October 2023
Aaron
IrelandNothing
Lovely Staff
Stayed in October 2023
Reviewed: 13 October 2023
Charlie
United KingdomI’ve stayed here for awhile and there wasn’t much I Didn’t like
The communal area was one of the best I’ve been to
Stayed in October 2023
Reviewed: 11 October 2023
Townsend
New ZealandGreat time here, the place and staff foster a wonderful community
Stayed in October 2023
Reviewed: 11 October 2023
Andrew
AustraliaChill vibe They put on a free pizza night and free beer The receptionist Ellie is sound
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content