The room we stayed in was very tired and the grout in the bathrooms is actually just really grubby and mouldy. The units feel like they need a deep clean. Also the bed sheets are very poor quality and I found them to be itchy.

The location is the best thing about this property, right in the thick of Broadbeach, and a very short and lovely stroll to the Oasis Mall which has a supermarket and wonderful restaurants and the beach right across the road. There is a really big park approx 5 minute walk down the road which is perfect for the kids. The ocean views are to die for and being woken by the sound of waves each morning was an absolute treat. There are 3 swimming pools to choose from, the indoor pool also has a lovely relaxing area along with a sauna and steam room. All of the staff I met were so friendly and helpful, they are an asset to the property.

Stayed in April 2024

Possibly easier parking I had my niece from Brisbane who was transporting me I think she had a problem with one of the spaces but she worked it out. Thank you for friendly welcome at the desk

My appreciation for providing us with an accessible room at a lower level and access to my other family members on Floor 22. The BBQ area by the pool was excellent and allowed for our family members who had travelled from New Zealand and other parts of Australia to get together on a regular basis plus to hold a birthday on the Saturday.

Stayed in April 2024

Mold on the curtains, vacuum cleaner didn’t work, you have to buy everything eg: spray and wipe, dishwashing liquid, dishwater tablets everything that would be helpful to keep the apartment clean during a 7 day stay.

The amenities at this property are fantastic for all seasons, the location is excellent close to everything but quiet, great views.

Stayed in April 2024

View was amazing

Stayed in April 2024

This was advertised as a lower level apartment and sadly it was on level 1 and over the main entrance so no view and could hear clearly the voices and conversations of people entering and exiting the building.

Fantastic location, close to the beach and shops.

Stayed in April 2024

There were a few small things like the sheer sun curtain missing in the second bedroom so the only option was to close the block out and the shower head in the ensuite was not great (the main bathroom shower head had been upgraded so we ended up using that bathroom instead) the furniture could do with updating but we did book into the "partially renovated rooms" so I would really love to see a fully renovated unit, if the room itself felt more modern this hotel would be a perfect choice.

The view was fantastic, the room was clean as were the pools, my child absolutely loved the west pool. We also loved the location in regards to proximity to so so much food as well as ample open space in the park across the road. The grounds were really really well maintained and even walking along the external footpaths we couldn't help but notice the lovely grass and gardens.

Stayed in April 2024

Location

Stayed in April 2024

Was advised it was a high level but we were on level 4. View was mainly obscured by trees.

Excellent location

Stayed in April 2024

Curtains in main bed need re-attaching, salt air is “eating” away at appliances.

Easy check in, super comfy and large lounge. Perfect just for one night. Location in Broady is great.

Stayed in March 2024

The call that I got from reception on my last day asking me 30 minutes before the check-out time whether I had checked out already. Thanks for the unnecessary and inconsiderate pressure call!

Older style, low key and good facilities for families.

Stayed in April 2024

Good location, clean, good view

Stayed in March 2024

Everything was great. The apartments are older but renovated and well maintained.

Huge apartment and well appointed. The pool areas and communal entertaining areas were outstanding.

Stayed in March 2024

No air conditioning in the bedroom

The view , the large rooms , and the 2 bathrooms .

Stayed in February 2024

Very Helpful staff, excellent position near beaches and shops, etc.

Stayed in February 2024

Very shabby. I have photos to prove. Needs updating. Have previously had a much higher standard unit.

Good view

Stayed in March 2024

It was a little run down especially the kitchen and bathrooms. The couch was smelly and carpet old

The location and pool facilities

Stayed in February 2024

Unit was a little dirty mostly bathrooms, 1 roll of toilet paper in each bathroom for the whole week obviously ran out, no clean towels brought up for the whole stay - sign on bathroom mirror stated otherwise.

On arrival greeted with a complimentary goodie basket, staff were lovely. Views and closeness to the beach fantastic.

Stayed in February 2024

Air con broken in main bedroom do air direction didn’t work, also sliding door for ensuite not fitted correctly

Close to beach, cafes and bars.

Stayed in January 2024

Apartments are dated and need painting etc . There is a lot of difference between the two bedroom apartments our group had four two bedrooms and they were all same price .

The pools , sauna , bbq area all lovely and large apartments some with great view

Stayed in February 2024

We liked everything...minor issue, we had no resort guide/information in the room. Limited TV channels

The Beachhaven has been our choice of places to stay for our last 5 trios to broadbeach. The views are spectacular, the location is perfect, close to so many things. The 3 pools are sensational. Rooms are well presented and clean. WIFI connection was great. We can't wait to be back!

Stayed in February 2024

Booked 4 ocean view superior two bedroom units for January (peak time and costly) for family vacation. My unit was tired and needed uplift others were fine. My unit leaked water from the aircon all week. Looked at twice by staff but they were not overly keen to do anything about it so had bucket and towels around it for whole week. My husband slipped once and luckily was not injured. On a whole great location but place needs restoration and facelift for what they are charging.

Great location

Stayed in January 2024

Beds weren't aweful but they weren't super comfortable either

Loved the location so close to restaurants and shopping; didn't need a car if you wanted to stay local. Loved the size of the apartment

Stayed in February 2024

Shower was very average....

The location was great. Staff very helpful

Stayed in February 2024

Bedrooms in our apartment and bathrooms were a little dated. No clothes airer to dry washing.

Great location, perfect for our family trip

Stayed in January 2024