38 Chapel St, 3922 Cowes, Australia
#144 of 200 hotels in Cowes
Guests' ChoiceBased on 53 apartment reviews
7.2Cleanliness
7.4
Comfort
7.2
Location
9.6
Facilities
6.9
Staff
8.6
Value for money
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 9 January 2024
Emily
AustraliaVery hot on a hot day, only one split system for whole house. DVD player didn’t work (no wifi either). No pantry staples (e.g. salt, pepper, oil etc.). No can opener. Coffee machine didn’t work. Lots of fine prickles all over the property. Not sure what tree it was coming from but could not walk around in bare feet. Also the prickles were all over the outdoor table so couldn’t sit out there comfortably
House was in great location, beds were comfortable, rooms were spacious
Stayed in January 2024
Reviewed: 25 October 2023
Craig
Australiathe exhaust fans didn’t work in the bathrooms or toilets…hot water pressure very low.
place was great - had a bbq on the deck!
Stayed in October 2023
Reviewed: 11 February 2023
Doris
AustraliaThere wasn’t enough crockery and only one saucepan with a lid that was too small. A light in the lounge was missing.
Close to beach, quiet, comfortable.
Stayed in February 2023
Reviewed: 7 February 2023
Jimena
AustraliaDraughty bathroom (large open window) Broken toilet seat No wifi
Central location to shops and beach. Quite a comfortable stay Easy parking Nice pool
Stayed in February 2023
Reviewed: 1 December 2022
Michelle
AustraliaThe only negative was we had some noisy neighbours
loved the location and the convenience of being near the shops and ocean
Stayed in November 2022
Reviewed: 2 November 2022
William
AustraliaThe possums run all night on the roof!
The location is great. Size is very good.
Stayed in November 2022
Reviewed: 4 October 2022
Kim
AustraliaNo door on 1 bedroom. But a lovely sunroom during the daylight hours
Good location. Value for money with our 8 family members
Stayed in October 2022
Reviewed: 19 September 2022
Dianca
New ZealandNo wifi. Could be cleaner. More pots and pans needed.
Stayed in August 2022
Reviewed: 29 June 2022
Karen
Australiano wifi. heating insufficient to cover large house. possum poo all over driveway with no Matt means it goes inside
location
Stayed in June 2022
Reviewed: 8 May 2022
Sonia
Australiathe property wasn’t very clean. Has to wipe the benches, clean the frying pan..the floor was sticky. in the front shower nothing to put the soap or shampoo on. The hand wash was nearly empty..The spare blanket had holes in it.
the apartment was bigger than we thought…great location for waking to the main strip and beach.
Stayed in May 2022
Reviewed: 5 May 2022
Trieu
AustraliaPhoto is not exactly matched with the place
The location
Stayed in May 2022
Reviewed: 23 March 2022
Fouad
Australiano internet
it was good
Stayed in March 2022
Reviewed: 7 March 2022
Kevin
AustraliaSecond bedroom and shower area very tight
location was good and balcony proved very usful
Stayed in March 2022
Reviewed: 31 January 2022
Danielle
Australiaour unit was right next to the pool which was quite noisy people in pool til 11pm at night and there was a unit above us the people had a loud family that u could hear them stomping around above us
close to shops
Stayed in January 2022
Reviewed: 28 January 2022
Malcolm
AustraliaSome aspects of the cleanliness - blood stains on one pillow were disappointing. Fry pans were unusable and need replacement.
Location great. Pool was a godsend given the great weather. Spacious and comfortable.
Stayed in January 2022
Reviewed: 21 December 2021
Amy
AustraliaKids said they didn’t like the bugs! haha and the fence to the play equipment for the little one was unfortunately broken (I’m guessing due to the high winds the week before).
Great location, plenty of space for a family of two adults and 3 children
Stayed in November 2021
Reviewed: 8 December 2021
Rikki
AustraliaThe pillows provided need to be replaced they were extremely worn down and uncomfortable. The T.v also needs to have working remote controls. None of the provided remote controls worked.
Location to the beach and shops, Overall it was a large unit with enough space for a family. The full kitchen made preparing meals easy.
Stayed in December 2021
Reviewed: 30 November 2021
Justin
Australiaa coat of paint on main bedroom ceiling would look better than a big water stain ,half rolls of toilet paper under vanity was not sufficient really ,and having too bring own linen was not for me and paying $20 a head if you wanted it
location
Stayed in November 2021
Reviewed: 13 July 2021
Amy
AustraliaJiggly locks were a bit annoying. Also could’ve been cleaner, particularly the bathroom. Bring your own toilet paper as they state it’s provided but there was only enough for one person to use.
Great location, heater was a godsend! Good if you’re on a budget.
Stayed in July 2021
Reviewed: 1 July 2021
Simon
AustraliaPool wasn’t heated unfortunately.
Great location, clean inside, comfortable
Stayed in July 2021
Reviewed: 14 June 2021
Jason
AustraliaAny issues there could’ve been were sorted out by the real estate ASAP. Really great to work with.
Location was great and the real estate people were amazing to deal with. We were there through power outages which caused some gremlins with the hot water and some lights etc flicking off. We got there Friday and was fixed by Saturday lunch time. Maybe an upgrade to hot water services would be good.
Stayed in June 2021
Reviewed: 24 May 2021
Monica
AustraliaWe paid for linen and only received two pillow cases when the bed was set up with four pillows. I did contact the agents and they gave me a refund. The second bedroom had a faulty door handle, which is I have children staying it would be extremely unsafe. It could do with a good clean and wall scrub.
Great location and nice big balcony. Great tv and had some dvds.
Stayed in May 2021
Reviewed: 1 October 2023
Buvana
MalaysiaJust shower is not comfortable
Nice location
Stayed in October 2023
Reviewed: 21 August 2023
Sithumini
AustraliaNothing
Just perfect
Stayed in August 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content