1845 Sturt St, 3350 Ballarat, Australia
#52 of 84 hotels in Ballarat
Guests' ChoiceBased on 1187 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.5
Facilities
8.1
Staff
9.0
Value for money
8.2
Free WiFi
7.5
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End of dialog contentReviewed: 2 May 2024
Robert
IrelandThe pool tiles were a bit grimey
Room was nice
Stayed in April 2024
Reviewed: 2 May 2024
Michele
South AfricaVery happy with our stay, only spent one night but staff were accommodating and friendly. Rooms were clean and spacious. We have nothing to complain about.
Stayed in April 2024
Reviewed: 29 April 2024
Brendan
AustraliaNothing to complain about, liked it all. The room looked a bit shabby but nothing that stopped the room from being very comfy.
The room was huge!
Stayed in April 2024
Reviewed: 22 April 2024
Helen
AustraliaYou could see the dust on the shelf above the light in the bathroom. One of the mugs has an obvious crack. The cleaners should have seen it and replaced it. Tissue box holder useless and rusted.
Stayed in April 2024
Reviewed: 21 April 2024
Stewart
AustraliaThe only thing, which it wasn't an issue but up date the carpet in room
Size of room. How clean it was . Having it on restaurant. Great price.
Stayed in April 2024
Reviewed: 15 April 2024
Phyllis
AustraliaThere was no heater in the bathroom and being all tiled was pretty cold on the feet.. There was a drain smell from our bathroom not too pleasant. Two of the heated blankets didn't work unfortunately which would need to be checked. Overall the rooms could do with a modernisation as still quite old but not an issue to make us not want to stay it was still value for money.
The pool access was great for the kids And an onsite restaurant was a plus. We also had a late 11am check out which was great with 3 kids that's a definite plus for us.. We would definitely recommend for an overnight or more stay.
Stayed in April 2024
Reviewed: 14 April 2024
Ann
AustraliaSmelt a bit musty.
Large units, old with some refurbishing done but probably needs a bit more. Reasonably comfortable for the night. Had everything needed.
Stayed in April 2024
Reviewed: 11 April 2024
Greg
Australiait could be cleaner
Good position
Stayed in April 2024
Reviewed: 8 April 2024
Brian
AustraliaWe just wanted a room for a night as we travelled from Melbourne to Adelaide. It was quiet, they were flexible about arriving late and leaving early. It suited our needs. We could park at the door.
Stayed in March 2024
Reviewed: 5 April 2024
Fiona
AustraliaAll ok.
Locationm clean room
Stayed in April 2024
Reviewed: 4 April 2024
Skye
AustraliaStaff on phones were not as inviting
That’s it was spacious for the family
Stayed in March 2024
Reviewed: 1 April 2024
Daniel
AustraliaEven though we were on holidays, when the time came to use the wifi, it was dreadful.
Location
Stayed in March 2024
Reviewed: 31 March 2024
Jade
AustraliaThat we only stayed one night and couldn't eat more from the menu.
The staff were lovely. From the reception team to the wait staff in the accompanying restaurant. Even the cleaning staff were lovely. Across the board. Felt looked after. Great location. Easy to find. Facilities were kept very clean (Astetic dated, but again kept very clean). Big grassy area outdoor (shared) We only booked last minute, and I have zero regrets. Joy at reception was super accommodating. We brought our dog with us (The venue has about 3 pet friendly rooms) very spacious. The food in the restaurant was affordable and absolutely delicious. Refreshing to experience a great waitress who knows the menu well and went above and beyond. Thanks for having us. We would definitely stay again & for longer.
Stayed in March 2024
Reviewed: 25 March 2024
Louise
AustraliaThe shower was a bit small
The room was a great size
Stayed in March 2024
Reviewed: 25 March 2024
Sarah
AustraliaBathroom tap not working and the person in the room next door took up our parking space
Staff friendly. Large room and biscuits with the tea and coffee
Stayed in March 2024
Reviewed: 24 March 2024
Yen
AustraliaWhat great gem, has a more comfortable feel to it than other similar locations. Hassle free check in and check out as we arrived very late and had to leave very early on our departure day.
Stayed in March 2024
Reviewed: 21 March 2024
Melinda
AustraliaOnly one complaint one of the people could smell like cat pee( didn't realize it was a pet friendly room )
The size of the room was wonderful, the Location was great for the event we attended great they were able to get us into room early
Stayed in March 2024
Reviewed: 20 March 2024
Judy
AustraliaRoom was clean and large with good surroundings. We had a back entrance onto an open grassed area where we could relax. As we were attending a music festival for the day, the staff provided an alternative for checking in.
Stayed in March 2024
Reviewed: 17 March 2024
Kylie
AustraliaFriendly courteous staff, large clean and tidy room
Stayed in March 2024
Reviewed: 16 March 2024
Locky53
AustraliaA bit run done.
Stayed in March 2024
Reviewed: 12 March 2024
Rizza
AustraliaLocation is good near avenue of honour and there’s an indoor pool and sauna. But we did not try the sauna. The room is spacious.
Stayed in March 2024
Reviewed: 10 March 2024
Paratiso
AustraliaIt had a spa bath, but didn't work.
Room was comfortable and clean
Stayed in March 2024
Reviewed: 10 March 2024
Alexavier
AustraliaEvery time we turned on the water (sink, shower and bath) the pipes were SO LOUD! literally screaming and whistling etc. horrible. It only lasts for a short time (except for when filling the bath which takes 10-15 minutes) so it’s not the end of the world and has not affected my rating or opinion of the property, but it definitely needs to get fixed
Absolutely great room. Nice and clean, easy access to the pool.
Stayed in March 2024
Reviewed: 3 March 2024
Paul
AustraliaNoisy trollies on the paving past our door.
N/A. Had our own. The staff were great getting us plates and cutlery to use.
Stayed in March 2024
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