79 Palmer Street, 4810 Townsville, Australia
#39 of 40 hotels in Townsville
Guests' ChoiceBased on 21 hotel reviews
8.3Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
8.9
Staff
9.1
Value for money
8.6
Free WiFi
10.0
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Showing 1 – 21
Reviewed: 12 May 2024
Nadine
AustraliaNothing!
Lovely, new, clean facilities. Friendly, helpful staff
Stayed in May 2024
Reviewed: 24 April 2024
Ashley
AustraliaThe price
The exciting transformation
Stayed in April 2024
Reviewed: 24 May 2024
Kelly
United KingdomThe stairs.
Very clean, super friendly staff, fantastic breakfast and the pool is magnificent.
Stayed in May 2024
Reviewed: 24 May 2024
Zamir
AustraliaReally clean and utilities were all new. Location and car park facility was excellent!
Stayed in May 2024
Reviewed: 20 May 2024
Veronica
AustraliaReception area not noticeable from front entrance, no where to park to book in. Had to go round 2 times and then parked in restricted park. No elevator lot of luggage to cart upstairs.
Very clean, great amenities
Stayed in May 2024
Reviewed: 7 April 2024
Joanne
AustraliaAir conditioning did NOT work, room was hot & it made loud noise all night, kept me awake, made complaint but nothing could be done, was promised free breakfast by manager and discount on future stays but staff at breakfast didn’t know anything about it when I went, and never received any discount information upon leaving; when manager left my room, he left a massive stench of body odour in my room; floor was filthy resulting in black feet; need an app to open your door, no key; no lift, just lots of stairs to carry heavy bags; the bed was much smaller than a normal bed with my feet hanging over the edge; I paid $389 for one night. It was a horrendous stay. I wish I had have known it used to be a backpackers.
It appeared new
Stayed in March 2024
Reviewed: 29 March 2024
Rebecca
AustraliaArrived at check in to be turned away. The reason given was they had placed somebody else in the room that our booking had also secured. It leaves a bad taste in the mouth when a business takes bookings for things they cannot deliver. We had also already given them the curtesy of phoning them ahead of us arriving at check-in.
Stayed in March 2024
Reviewed: 1 June 2024
Kristine
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 31 May 2024
Travis
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 29 May 2024
Ruby
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 25 May 2024
Margaret
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 10 May 2024
Anthony
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 9 May 2024
Keira
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 1 June 2024
Sharee
New ZealandThere are no comments available for this review
Stayed in May 2024
Reviewed: 26 May 2024
Richard
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 20 May 2024
Sorensen
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 6 May 2024
Brooke
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 30 April 2024
Emma
New ZealandThere are no comments available for this review
Stayed in April 2024
Reviewed: 9 April 2024
Margaret
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 29 March 2024
Aidan
AustraliaThere are no comments available for this review
Stayed in March 2024
Showing 1 – 21
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