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  5. Reviews of Best Western Sanctuary Inn

Reviews of Best Western Sanctuary Inn 4 stars

293 Marius Street, 2340 Tamworth, Australia

#42 of 53 hotels in Tamworth

Guests' Choice

Review score

Based on 1842 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    7.7

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Showing 76 – 100

  • Reviewed: 4 January 2024

    8.0
    The room and the furniture are beautiful, we love it.
    • Leisure trip
    • Couple
    • Premier Queen Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Our room toilet was broken, but hotel staff fixed it right away.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    7.0
    Friendly staff, convenient location, but a bit of a "tired" place to stay.
    • Leisure trip
    • Family with young children
    • Premier Queen Room
    • Stayed 1 night

    Unfortunately our son had a really bad reaction to the pie he ate at the restaurant and he was up (as were we with him) vomiting then with diarrhoea. The shower nozzle spat water all over the bathroom floor which we couldn't change. The pool and pool area was "tired" and quite disappointing, so we didn't use it.

    Staff were friendly and helpful. It was close to shops which was helpful. It was great that it was pet friendly.

    Stayed in December 2023

  • Reviewed: 4 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great location staff were great

    Stayed in December 2023

  • Reviewed: 3 January 2024

    9.0
    Very comfortable and pleasant
    • Leisure trip
    • Couple
    • Premier Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Cold spa

    The room, pool and breakfast

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Great motel
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very accommodating staff. Great location and room was clean and bed comfortable

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Comfortable room in a great location with friendly, helpful staff.
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Jets in the spa didn’t work but everything else was great.

    The room was clean and comfortable, location was great and staff were attentive and friendly.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room furniture was tired and tv very old . Seemingly in the process of updating

    Rebecca works in the restaurant area wss very lovely. Breakfast was very good bed was comfortable room was huge if a bit worn

    Stayed in December 2023

  • Reviewed: 30 December 2023

    7.0
    Thankyou Best Western, we enjoyed our stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was super close to the sofa. The trucks changing gears and traffic noises which made for an interrupted sleep The breakfast staff whilst friendly were visibly flustered. There was no hot water in the urn, no milk left, bowls for cereal or plates for toast

    Very comfortable bed and nice bathroom. Convenience of being able to park right outside room for weary travellers Free continental breakfast was a welcome inclusion 😀

    Stayed in December 2023

  • Reviewed: 30 December 2023

    8.0
    Looks great from road need bathrooms a good make over
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower tiles need a good black mould cleaning

    Location

    Stayed in December 2023

  • Reviewed: 30 December 2023

    6.0
    Overpriced for an old motor inn.
    • Leisure trip
    • Family with young children
    • Premier Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The picture of the outside of the hotel do not represent the rooms themselves. Quite the contrast. Very out dated and old rooms. Our shower leaked into the hallway. We could hear a dog barking all night in an adjacent room. Room smelled of cigarette smoke.

    The location was good, close to Woolworths and Dan Murphys

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premier Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Staff great Food for dinner delicious. 2nd time at motel

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premier Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great pet area for dogs to roam around. Not many pet friendly motels provide this.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    Great
    • Leisure trip
    • Couple
    • Premier Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Car park was a bit tight It didn't have crockery or cutlery Fridge was overheating because it was in the cupboard

    Mostly everything Comfortable bed

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premier Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The TV was old could only get minimal channels. Considering times are changing you would think having a smart tv in every room would be standard.

    Location was perfect, staff were great, rooms comfortable and clean.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premier Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are a bit dated and the towels/ bathmats we got were old as there were rips in them

    Excellent staff, easy check in, pet friendly which is great, good location as close to all the cafes and supermarkets.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    Affordable clean and tidy pet friendly accommodation
    • Leisure trip
    • Couple
    • Premier Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We were right next to the road, it was quite noisy and some one attempted to break into our car

    Affordable pet friendly accommodation which is always clean and tidy. The Continental breakfast which is included is an added bonus as is the off lead dog area behind the pool where the pups can run around after being in the car all day

    Stayed in December 2023

  • Reviewed: 21 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Premier Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The included breakfast was a sad excuse for continental

    Stayed in December 2023

  • Reviewed: 19 December 2023

    8.0
    Convenient location
    • Leisure trip
    • Family with young children
    • Premier Queen Room
    • Stayed 1 night
    • Submitted via mobile

    More modern TV would be good and pretty disappointed at the poor attitude of restaurant staff

    Great location, good facilities

    Stayed in December 2023

  • Reviewed: 15 December 2023

    8.0
    Great for a short stay in Tamworth
    • Leisure trip
    • Couple
    • Premier Queen Room
    • Stayed 1 night

    Bins positioned outside rooms were a bit on the nose towards the end of the day

    Great location and welcoming friendly staff

    Stayed in November 2023

  • Reviewed: 15 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Premier Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very good evening meal

    Stayed in December 2023

  • Reviewed: 14 December 2023

    6.0
    Day is all good nonetheless.
    • Leisure trip
    • Group
    • Premier Queen Room
    • Stayed 1 night
    • Submitted via mobile

    AC wasn’t cooling that well. No free/welxome bottles of water in the room, it was a very hot day that Saturday 9th of December. Although the staff was quick to bring a jug of iced water in our room. Not smart TV . No apps like netlix at least.

    Room is clean and bed comfortable. The restaurant in the facility and its staff are good. Menu and food is very good. Staff friendly .

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Great Location, Friendly Staff, Amazing Food
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The room got quite stuffy and the window would not open

    Food in restaurant was amazing

    Stayed in November 2023

  • Reviewed: 9 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Premier Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Friendliness of staff at reception and in the restaurant The meal was fantastic. I had to leave early so the chef brought over a continental breakfast on the evening before my departure. There was a heatwave during my visit and I greatly appreciated the pool and excellent air conditioning.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    6.0
    Convenient location and lovely staff
    • Business trip
    • Solo traveller
    • Premier Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was horrendous!! Room needs a serious update including lamps that had sparking electrical switches and not working. Shower head was not working properly and the TV extremely old. Way too expensive for what the room actually is. To be fair, I stayed here at the beginning of the year and there were no problems with the accommodation, something must have changed in those 8 months.

    Location to the city centre. Check in was made easy by lovely staff

    Stayed in December 2023

  • Reviewed: 5 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premier Queen Room
    • Stayed 2 nights

    The bed matrass was too soft.

    Staff were Very Friendly, Great Location close to town centre and restaurants, rooms were clean and quiet. Breakfast was delicious.

    Stayed in December 2023

Showing 76 – 100

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