21 Stephen Street, 2602 Canberra, Australia
#39 of 45 hotels in Canberra
Guests' ChoiceBased on 2726 hotel reviews
7.2Cleanliness
7.8
Comfort
7.8
Location
8.0
Facilities
7.3
Staff
8.0
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 11 February 2024
Linda
AustraliaCompact (swishy)
It was a comfortable stay, however everything was very compact (felt swishy)
Stayed in January 2024
Reviewed: 11 February 2024
Cameron
AustraliaLower floor balcony was pretty boring and right next to the car park so not very private. Location is great for driving but not as good to get a bus into the CBD
Very big and spacious room, great TV.
Stayed in January 2024
Reviewed: 10 February 2024
Jacques
AustraliaFar from Civic.
Value for money, located in a very quite area.
Stayed in November 2023
Reviewed: 10 February 2024
Shawn
AustraliaThe carpark at night is dangerous. There was extremely poor lighting which makes trip hazards. The aircon and curtains were dusty which isn't that great for allergies.
The location was great for what we wanted. The beds were comfortable.
Stayed in February 2024
Reviewed: 9 February 2024
Kevin
AustraliaI couldn't fault anything as everything I did or used was good
The location was excellent for me
Stayed in February 2024
Reviewed: 8 February 2024
O'brien
AustraliaShower over bath.
Our queen bedroom was very large with a good size balcony overlooking beautiful large trees.
Stayed in February 2024
Reviewed: 8 February 2024
Mutombo
AustraliaNothing much
The location is great!
Stayed in February 2024
Reviewed: 6 February 2024
Raeisi
AustraliaEverything was good but I found hairs in the toilet and bed.
Location and atmosphere was great. Also we met amazing staff.
Stayed in February 2024
Reviewed: 5 February 2024
Rene
AustraliaPhotos not representative of actual room size. Shower head too low for taller people. Mattress too soft for us, causing back pain to my partner after two nights. Cobwebs in bathroom window
Location close to cafes shopping and restaurants fairly close to city. All the basics in the room we needed.
Stayed in February 2024
Reviewed: 3 February 2024
Karen
AustraliaWe were there for 4 nights. Housekeeping changed the towels in the bathroom but the bed was not made on any of the days we were there, and the used coffee cups and spoons were not replaced with clean ones.
Great location in a quiet residential street with plenty of off street parking. Good value for what we paid. Ate at Limestone restaurant in Ainslie Football club down the road for dinner.
Stayed in January 2024
Reviewed: 1 February 2024
Miles
AustraliaThere was mould on the bathroom ceiling and the toilet water pressure was pretty much non existent forcing multiple flushes.
Location, staff, beds were great, no complaints there.
Stayed in January 2024
Reviewed: 31 January 2024
Lily
AustraliaThe bathroom was quite small but that is to be expected for the price. It is also a bit far away from the city centre if you are relying on public transport.
Much nicer on the inside than expected, lots of space in the room and the bed was very comfortable. Contained a mini fridge and microwave. Excellent for the price.
Stayed in January 2024
Reviewed: 30 January 2024
Niv
AustraliaI wish the room had a microwave. Other than that, it was perfect for my short stay.
Stayed in January 2024
Reviewed: 29 January 2024
Sheree
AustraliaThe shower area had paint peel
Great Hotel the bed was comfortable and room was clean
Stayed in January 2024
Reviewed: 29 January 2024
Ann
AustraliaClose to activities and shops
Stayed in January 2024
Reviewed: 29 January 2024
Katrina
AustraliaThe breakfast was fairly basic. Cereal and toast. No hot food so we did not partake this time.
Stayed in January 2024
Reviewed: 29 January 2024
Angela
AustraliaThe fact that the fire/evacuation alarm kept going off for unexplained reasons.
The comfort
Stayed in January 2024
Reviewed: 29 January 2024
Lucy
AustraliaConvenient, clean. Easy to book. No problems.
Stayed in January 2024
Reviewed: 28 January 2024
Clive
AustraliaIncluded breakfast was basic, and wasn't available until I knocked on the door. I ended up not eating the included breakfast, because a toasted sandwich isn't my idea of a hot breakfast.
Large room, and ample parking close by. Very close to local shops, including supermarket, bakery, and a pub that serves an early breakfast.
Stayed in January 2024
Reviewed: 27 January 2024
Sarah
AustraliaNot the room that we booked
Stayed in January 2024
Reviewed: 27 January 2024
Akshal
AustraliaSpace and cleanliness
We didn’t opted for breakfast
Stayed in December 2023
Reviewed: 27 January 2024
Sally
AustraliaA small table and 2 chairs rather than the little couch would have been more useful. I made a special request querying the charging facility for EV. They LIED saying they had this. Does NOT exist. Very disappointing. Front of house staff also need training. Very poor.
The room was clean and comfortable, especially for one person. Nice big bed, almost new small bathroom. Microwave and mini fridge with some crockery. Nice trees in entrance and carpark
Stayed in January 2024
Reviewed: 26 January 2024
Natasha
AustraliaSome worn furnishings - curtains & carpet. There was no table to sit at in the room. Just a couple of worn chairs, but there was room for a table also.
Clean, safe, comfortable and free parking. Great for a stop on a road trip. Easy late night check-in. Great size room. Up to date bathroom and great neutral smelling toiletries. Tea & coffee making facilities - perfect for getting in late after a long drive.
Stayed in January 2024
Reviewed: 26 January 2024
Beatrix
Australia- The toilet didn't flush properly and there was faeces floating when we check in. We had to flush 6-7 times to get rid of it. - The bedroom can be quite dark and one of the light didn't turn on properly. - The balcony was filled with leaves and spider webs.
Staff are friendly, the room is accomodating for family with bunk bed. It's okay to sleep overnight. Luckily the bedsheets and towels are clean and spotless.
Stayed in January 2024
Reviewed: 26 January 2024
Jill
AustraliaGood price and the room was nice
Stayed in January 2024
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