345 Hancock Road, 5126 Teatree Gully, Australia
#1 of 1 hotels in Teatree Gully
Guests' ChoiceBased on 477 hotel reviews
7.4Cleanliness
8.4
Comfort
8.0
Location
8.4
Facilities
7.6
Staff
8.7
Value for money
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 September 2022
Colin
AustraliaBed not very comfortable
Good
Stayed in September 2022
Reviewed: 29 August 2022
Hanne
AustraliaBreakfast was a bust, if you pay for breakfast you’d at least expect a decent cup of coffee to be available, not just bread and cereal in the room. Also the pre-auth was more than the cost of the room and took 9days to be refunded back to my bank account.
clean and close to desired location.
Stayed in August 2022
Reviewed: 28 August 2022
Sam
AustraliaParking was a little tight, not a lot of room for a bigger vehicle. Walls were quite thin, noisy guests next door.
Great basic accommodation, comfortable, good simple breakfast provided, free parking.
Stayed in August 2022
Reviewed: 26 August 2022
Kelsey
AustraliaThe pillows were a little hard
Stayed in August 2022
Reviewed: 26 August 2022
Julie
AustraliaHot and cold taps - never really thought about how good mixer faucets are.
Nice big rooms, well appointed.
Stayed in August 2022
Reviewed: 22 August 2022
Leanne
AustraliaThe shower and vanity in the bathroom werent great and a very old air conditioner however it worked well enough.
It was a little dated (bathroom) however we did expect the this type of room for # $110.00 and we had a wedding close by so served our purpose. The staff were very friendly and we had lunch at the hotel on site and that was very nice and with great service.
Stayed in August 2022
Reviewed: 17 August 2022
Maria
AustraliaVery noisy air conditioner, was hard to sleep
Clean, good breakfast
Stayed in August 2022
Reviewed: 10 August 2022
Lydia
AustraliaThe heater was inefficient in room 6, barely heated the room on a cold night. The cold tap in room 6 is tricky to use you have to spin the tap full before you get any cold water, I almost burnt myself in the shower. When I returned the second day there was a sewerage smell in the room ? From the drains
Loved the privacy, the size of the room, the cleanliness and the microwave option, lived the servicing if required.
Stayed in July 2022
Reviewed: 8 August 2022
Heather
AustraliaCould do with counter top/shelf in bathroom.
value for money
Stayed in August 2022
Reviewed: 3 August 2022
Debra
AustraliaShower water very hot, hard to adjust temperature. noisy air conditioner.
quiet, parking out front. Breakfast provided(toast/cereals, spreads) Bed comfortable
Stayed in August 2022
Reviewed: 24 July 2022
Ben
AustraliaProperty quite aged and basic, heavy wear and tear on facilities and broken shower glass screen in our room
Plenty of space and a quiet location
Stayed in July 2022
Reviewed: 18 July 2022
Elizabeth
Australianothing
convenient, quiet, comfortable
Stayed in July 2022
Reviewed: 16 July 2022
Wendy
AustraliaVery friendly although a little hard to find reception Room great value
Stayed in June 2022
Reviewed: 11 July 2022
Karen
United KingdomNeed some lighting outside the rooms, I had to use my phone as a torch to see the room numbers and to see the keyhole.
It was a good, basic room with everything you need for a couple of nights’ stay. Would definitely stay again.
Stayed in July 2022
Reviewed: 9 July 2022
Anne-marie
AustraliaWe ate cereal. It was what we expected and was clean and tidy.
Stayed in July 2022
Reviewed: 2 July 2022
Clare
AustraliaThe heater in the room sounded like a jet engine and didn’t put out any warmth. The bed was on wheels so sitting up in bed (trying to stay warm and watch tv) meant it rolled away from the wall….
The room was convenient for where we needed to be and the bed was comfortable. We enjoyed having a meal in the restaurant and the staff were very friendly.
Stayed in June 2022
Reviewed: 25 June 2022
Albert
AustraliaShower and bathroom sink/vanity needs to be improved - has separate old-fashioned cold water tap (freezing) and hot water tap (boiling hot). Much more friendly to have a mixer tap arrangement. Also the reverse-cycle air-con unit was quite noisy, may need a service or tightening of bolts! Breakfast could have been better at the bistro (nice hot breakky) as opposed to the cold continental one included.
General location and layout was good. Place was very quiet, no noise from traffic. Good parking facilities. Coffee and tea in room, plus a small fridge and microwave.
Stayed in June 2022
Reviewed: 18 June 2022
Elizabeth
AustraliaCathedral ceilings made the room very cold, the antiquated air conditioning system was inadequate for the size of the room. Air conditioning was also very noisy, even the next doors air-conditioning could be heard as if it was a motor running outside the window. The bathroom was very small with no space to put things.
Stayed in June 2022
Reviewed: 16 June 2022
Anthony
Australian/a
quiet & clean room in a handy location. pub was good & shop’s nearby
Stayed in June 2022
Reviewed: 7 June 2022
Kym
AustraliaBasic maintenance eg new washers in taps
Generous
Stayed in June 2022
Reviewed: 6 June 2022
Rhonda
AustraliaBathroom very poor. Shower base had high sides with impossible entry next to toilet. Cracked glass on front shower screen. I could not get into shower. Also hot water was scalding temp with no mixer tap in sink. Dangerous. No bathroom pics appeared on website.
Convenience and quiet. Free Breakfast was excellent. Dark room.
Stayed in June 2022
Reviewed: 4 June 2022
Ashlea
AustraliaAir-conditioned was so loud and rattled - wanted to turn it off but would gave been too cold Shower nice pressure but shower head too low Bathroom dated but fair condition - toilet didn't flush properly Beds not overly comfortable
Surprised me. Clean, tidy. Attempt to modernise Breakfast provided great touch Friendly staff member at check in Value for money
Stayed in June 2022
Reviewed: 1 June 2022
Justin
AustraliaShannon the manager was top notch… nothing too much bother.
Stayed in May 2022
Reviewed: 29 May 2022
Jade
AustraliaThe room did have a musty smell but I know that is because it is closed up so probably can't be helped.
All we needed. Tidy room, shower, tv and microwave. Quiet and secluded without feeling unsafe.
Stayed in May 2022
Reviewed: 18 May 2022
Alan
AustraliaNoisy AC unit. Main room light didn't work, but decided to come on later.
I was happy with the accommodation. Wasn't the best I've stayed in, but good value for money. Had everything needed. Pub food was quite good. Make your own breakfast in the room, which is good as I needed to leave early.
Stayed in May 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content